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Valve admits Half-Life 2 stuttering issue, promises patch

malebolgia   on 29 November 2004 - 15:35 · 92 comments & 14144 views

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Developer acknowledges frame-rate problems experienced by many players of the shooter, says a fix is on the way.

Since its release last week, Half-Life 2 has been scooped up many-a-PC gamer. However, many of those same gamers have encountered recurring problem with the long-awaited shooter. As conveniently summed up on blep.net, many Half-Life 2 players have "characterized by a sudden massive drop in frame rate when turning corners or moving into new areas of the game." Said frame-rate drop is "usually accompanied by looping or stuttering sound."

News source: GameSpot


What's New:

- Fixed problem with local cd database which set to 0 empty year field
- Added few missing language labels
- Changed FreeRIP logo and icon (designed by AWIcons http://www.awicons.com)
- Added Czech language file
- Added Turkish language file
- Added Dutch language file
- Added Swedish language file
- Added Portugues (Brazil) language file
- Added Spanish language file
- Lesser windows adjustment for better fitting translations
- Added option to create playlist (M3U/PLS/B4S/HTML/CSV) on CD ripping
- Now FreeRIP uses Ogg 1.1.2 and Vorbis 1.1.0 libraries
- Fixed a problem in configuration loaded which could cause 0-volume ripped files
- Added a sample line in advanced filename definition of the Output Path option tab
- Now FreeRIP can handle duplicated filenames during ripping adding an auto incrementing number
- Fixed a GPF problem that sometimes happens at the end of track while ripping CD to MP3
- Fixed various problems in MP3 file reader
- Fixed a problem that could cause ripping/converting progress bar run inconsistently
- Added Comedy-Planet software bundled in installation package (OPT-IN install)

Post a comment · Send to friend Comments · There are 92 additional comments
(4 replies) #1 Jasco on 29 Nov 2004 - 15:43
is this a joke? weeeeeks since this got reported. theres a 300 page thread on the steampowered forums
#1.1 jimmyd00gan on 29 Nov 2004 - 20:49
this pretty much sums up the whole problem and what valve is doing about it:
http://www.blep.net/hl2stutter/#041127103530
most of the problems had to do with texture caching if recall correctly.
#1.2 SFalcon on 29 Nov 2004 - 21:22
Really? It's been weeeeeks? The game hasn't even been out for two weeks yet. This isn't reporting on the problem, it's reporting on the fact that Valve has admitted it's a problem and is pledging to fix it.
#1.3 pdog on 30 Nov 2004 - 02:41
internet weeks, lol. You know time passes faster in the tech world than in other markets. I'm serious too.
#1.4 kravex on 30 Nov 2004 - 11:50
Reported weeks ago yes, but Valve have only just ADMITED that it's their problem...
#2 Max™ on 29 Nov 2004 - 15:51
Thats nice to know.
(2 replies) #3 Hekx on 29 Nov 2004 - 15:54
I hope they keep up on their promises.
#3.1 jkinzer on 30 Nov 2004 - 01:46
Yeah. Their track record for that is awesome!
#3.2 shao on 30 Nov 2004 - 13:57
lol.. couldn't have said it better myself..

if only they'd promise an online content delivery and authentication system that would screw everyone over royally, especially in the long run.... at least they would've met that one.
(5 replies) #4 the_atheist_prophet on 29 Nov 2004 - 15:59
I hope they fix all the other bugs first, namely the "memory could not be read" error and the bug where it wants to validate the files every time you go to load the game.

Of course they'll never properly patch this game, they've got millions of people's money so they're happy.
#4.1 GShapiro on 29 Nov 2004 - 16:28
You sure you aren't overclocking your CPU or memory? When I get 'memory could not be read' errors it's always because I just upped my clock speed a little too much. I finally found the right clock speed that allows me to play HL2 with none of these errors.

Keep in mind that different games might not tolerate the same clock speeds. HL2 is a good example. HL2 is more sensitive to overclocking then other games. I suspect that all the new crop of games are like this now. Doom 3 is another example I found.
#4.2 slang123 on 29 Nov 2004 - 18:56
This is not a hardware specific bug. It is a common bug with the code
#4.3 the_atheist_prophet on 29 Nov 2004 - 20:53
Nope, no overclocking! I must get round to overclocking my CPU and graphics card, I'm still soaking up the loveliness of 3.06ghz of Pentium 4 power and Radeon 9800 Pro-ness.
#4.4 Varsity on 29 Nov 2004 - 20:55
Swap your memory sticks around. Everyone I've seen who tried this fixed the problem.
#4.5 nic on 29 Nov 2004 - 21:30
I was getting that same error whenever i tried to do a -heapsize that was larger then 512000. I have 1.5GB of ram, but 512000 seems to be enough for the game . Sucks that others are having the problem outside of a -heapsize option.
#5 Rogue` on 29 Nov 2004 - 16:00
They released a patch last Thursday.....solved it for some, made it worse for others....

I'm more concerned about their surprise
(1 reply) #6 quick on 29 Nov 2004 - 16:01
According to this there is a patch released by valve for the stuttering prob, haven't tried it personally so i can't comment on how well it works.

http://www.blep.net/hl2stutter/
#6.1 ^_^ Silly Willy on 29 Nov 2004 - 18:40
Didn't work for the stutter I have using 4 speakers.
(14 replies) #7 RaWShadow on 29 Nov 2004 - 16:04
Delayed so many times and its one of the most buggy games i have ever played. Waste of £30.
#7.1 the_atheist_prophet on 29 Nov 2004 - 16:10
I think it's good value for the £25 I paid for it, considering I spent £25 of my £30 fortnightly Giro on it.
It's a shame that all the bugs, and everything to do with Steam, spoils it a bit.
#7.2 Rogue` on 29 Nov 2004 - 16:23
hehehe....my giro was all spent when the game was released, so i had to go to Cash Generators and pawn a few items lmao.....

Gonna buy em back tho on me next giro
#7.3 quick on 29 Nov 2004 - 16:44
Have to say i haven't had a single problem but maybe a single stutter for 1 sec.. hardly even something to bother me... Game has been fantastic.

Sorry to hear folks had such horrible probs with then game

Curious to know is there a hardware commonality to the probs...?

What hardware were you using?
#7.4 angrybrit on 29 Nov 2004 - 16:53
What bugs? o_O
#7.5 Chicane-UK on 29 Nov 2004 - 17:27
RaWShadow,

Delayed once. And clearly you haven't played a lot of games.. considering this was a brand new (and pioneering) engine let alone a new game, this was a superb piece of work. And talk about optimised - I can play HL2 at 1280x1024 with 4x AA on my crappy cheapo 9600 Pro EZ card which is worth about £70.

I'll defend HL2 till I am blue in the face - yes, purchase, activation AND playing the game has basically been flawless for me, but I just think its a masterpiece.
#7.6 Krankerz on 29 Nov 2004 - 17:46
...cash generators???
#7.7 theyarecomingforyou on 29 Nov 2004 - 18:02
QUOTE
Delayed so many times and its one of the most buggy games i have ever played.


Buggy... I didn't encounter any bugs and found the game to be truely amazing and worth every penny - also, as others have said, it was delayed once. Buggy would be Final Fantasy VII for PC, whereby a huge amount of people couldn't get past certain areas, or the game would repeatedly crash out at a particular scene.

Still, some people just like to whinge...
#7.8 RaWShadow on 29 Nov 2004 - 18:18
Just type "half life 2 delayed again" into google and you will see it was delayed more than once. I been playing games everyday since well before the orginal half life, and hl2 just feels like another shooter. Maybe i was expexting more from all the hype, sure the graphics are nice and the physics are quite cool but the game was not very fun to play. Multiplayer games are fun but they just stuck cs in which feels just like the old game which i already played to death guess ill have to wait for some mods becus valve are really getting lazy in my opinion (Maybe there surprise will change my mind though) starting to get bored of games though, theres nothing really thats fun to play anymore.
#7.9 Chicane-UK on 29 Nov 2004 - 18:47
Well everyone is entitled to an opinion. But I really don't agree with yours!

But I just felt HL2 was so damn innovative and had so many fresh ideas. I literally felt that HL2 was the best game EVER when I played three specific sections :

* Controlling the crane! So much fun! Smash some combine AND solve the puzzle..

* Playing catch with Dog. Alyx laughing and shouting encouragement, the great EAX echo effects, stunning graphics and lighting, the whole section just blew me away..

* The last level inside the alien base.. picking up the combine with the blue grav gun, firing them into things, pulling equipment off the walls and throwing it at people. Sheer genuis.

The game was a tour de force for Valve - lazy is the LAST thing they deserve to be called.
#7.10 theyarecomingforyou on 29 Nov 2004 - 19:39
QUOTE
sure the graphics are nice and the physics are quite cool but the game was not very fun to play


The game added so many new concepts... as mentioned, the crane was great, but also the sequence with the plane dropping bombs, which had a real arcadey feel to it. The buggy and airboat created a totally different atmosphere to the game that hasn't been seen before. Also, fighting in the crumbling City 17 with Striders abound felt really epic and immersed you in the game world.

The game is full of great new concepts that haven't been seen before, creating a truely compelling singleplayer experience. Also, while not to everyones liking, CounterStrike is the most popular online game (ever) and the Source update is incredibly fun, with the new effects for the flashbang changing the way the game is played to make it more fun.

It is a shame that there aren't that many CSource levels, but that's really its only fault - one that should be fixed over time.

PS - All the dates that were "missed" weren't stated by Valve, but by outside sources that didn't know anything about it.
#7.11 Varsity on 29 Nov 2004 - 21:00
It is a common misconception that HL2 has been delayed numerous times - mainly because retailers kept making up their own dates based on hearsay and rumours throughout the game's announced development.

In fact the only gate given after Sept. 30th was an estimation that Valve would finish the game in October by Doug Lombardi - and they did. After October it was all about getting it done to Vivendi's satisfaction.
#7.12 Lanky on 29 Nov 2004 - 21:04
Bugs? I didn't notice one my whole time through the game.
#7.13 shao on 30 Nov 2004 - 15:17
i'm assuming most of the people that name such innovative and new features like

- controlling a crane.. or
- driving a buggy..

haven't actually played any other games, ever. No, really!
Halflife does do a lot of things nice.. for instance it seems very good at creating atmosphere, and the storyline is nice.. all without the use of cutscenes, or ever going out of first person mode.

but the engine isn't as great as people say, at least, for the most part to me it looks like every other engine that's come out recently with the addition of some now [almost] old hat shaders. the hl2 engine was revolutionary 2 years ago when they first showed it off, but it's really nothing special now.

halflife2 to me seems like it's trying to be all things to all men, and in the end does only 1 or 2 of them really well (at least better than those that came before). The close quarter gun fights are very intense, probably some of the best and most rewarding that i've seen since planetside. However the vehicle sections are weak, and overly repetitive which often goes to show the flaws in the havoc physics engine and did nothing more than reminding me of the vehicles in tony hawks underground1.. an amusing yer frustrating distraction designed to do nothing more than extend the play time of the game.

however for me that will be remembered from the game, by 1,000's of people is the fact that the game takes a very long tme to install, activate, load, and then insists on stuttering, and / or crashing. The best game in the world is rendered sub-par when it is accompnied by numerous high profile technical issues and problems.
#7.14 RaWShadow on 01 Dec 2004 - 08:33
Im thinking they made steam just so they can release untested buggy crap and have us download a load of patches to fix problems that should not be there.

Last edited by 27867 on 01 Dec 2004 - 22:56
#8 chorpeac on 29 Nov 2004 - 16:07
I heard about a surprise too, that's cool. I hope the patch comes soon! This game rocks!
(1 reply) #9 Jasco on 29 Nov 2004 - 16:08
The so called patch didnt fix anything.
#9.1 ClintEastman on 29 Nov 2004 - 16:25
Didn't fix anything for you maybe... It did for me on the other hand.

And there are plenty of other reasons you might get this, not just texture thrashing, you need to run through some of the tweaking guides that are knoking about and see if it helps.

And no it's not "Full of bugs" (unless you count Antlions!!!) It has had some problems that have been worked out very fast, but the amount of people that have had NO problems far outstrip the ones that have.

Great work Valve (even though i did have "The Stutter" Greatest FPS i have ever played!!

Last edited by 4433 on 29 Nov 2004 - 17:36
(1 reply) #10 Blue Fire on 29 Nov 2004 - 16:18
don't think it was that buggy, i do however think that valve must have serious problems if it spent 3 months debugging yet couldn't find a problem that is affecting 10's of thousands of people
#10.1 ClintEastman on 29 Nov 2004 - 16:28
You need to think less about numbers of people and more about percentages of the userbase.

Im guessing that the percentage with "The Stutter Bugs (there are 3 of them)" is quite low, and acording to valve "The Stutter Bugs" made up 95% of CS enquires.
(5 replies) #11 mr_da3m0n on 29 Nov 2004 - 16:31
Well it's just video memory trashing... You get in a new area, it's going to load new textures, and if your video card has low video memory it's going to trash the old textures out...
It is to be expected, somehow...
#11.1 skooter on 29 Nov 2004 - 16:42
thrashing, not trashing
#11.2 Mx² on 29 Nov 2004 - 18:47
lol
#11.3 mr_da3m0n on 30 Nov 2004 - 00:40
Actually, you know what? Bite me

Learn french and I shall laugh at your miserable and pathetic attempt to construct a sentence.
#11.4 MrCobra on 30 Nov 2004 - 10:19
@mr_da3m0n:

I agree totally with that. You should have known better than to come on neowin and not spell something properly or give an opinion that someone doesn't agree with.

This site is starting to suck with all these self righteous indignant mother f*ckers.
#11.5 shao on 30 Nov 2004 - 16:14
it of course, also has to do with with speed of other components.. the slowest of which being the hard disk.. loading images and sounds in can really slow things down if it's coming from an old, slow, fragmented to hell hard disk.. factor in a nice unhealthy dose of pagefile swapping as well and stuttering is bound to happen.

unfortunately counterstrike was designed for very low specced machines by todays standards, and i'm sure a lot of cs players really haven't kept abreast of hardware developments as much as gamers who play new games... it's easy to see why they're complacent, but equally, easy to see why they shouldn't be.

my 3800+ a64, sata 16mb cache 300gb drive and gf6800 gt plays the game just fine. and the worst part... it wasn't expensive!

Last edited by 25229 on 30 Nov 2004 - 16:20
#12 obake on 29 Nov 2004 - 16:44
Well, I beat the game, and it crashed maybe twice, and only when it was loading a new part of the level (couldn't find some object or something). Shut down the game, rebooted it, got to the same part, and it worked fine from then on out.

Here are my specs; dunno if it'll help anybody:

P4 3.4 GHz
1024 MB RAM
ATI Mobility Radeon 9700 w/256 MB RAM

...and I suppose that's all that's really important here. My laptop could kill a small child if I dropped it.
#13 devinlamothe on 29 Nov 2004 - 16:45
The patch works fine on my machine.
#14 DirtyLarry on 29 Nov 2004 - 16:58
QUOTE
After doing some extensive testing with the new patch, I have noticed a few things. First of all, it does almost completely eliminate the stuttering on my system. It still stutters during auto-saving, but overall it has been greatly reduced and the game is very playable for me. For NVIDIA video card owners, there is a remaining stuttering problem that is still being worked on and for that reason, the new in game setting that enables the stuttering fix is disabled currently on NVIDIA hardware.

That being said, I have noticed an intermittent frame rate reduction with this patch. This slowdown is particularly noticeable when looking at scenes with water. If I go into the video settings within Half-Life 2 and make any change that forces a restart of the rendering engine, the slowdown goes away. However in the course of playing through to a new level, the slowdown returns until I force a video restart in game again. In the feedback that I have seen via email and on various forums, this problem is not isolated to my system.

With this patch, Valve added a new console variable, mat_forcemanagedtextureintohardware, which controls whether textures are preloaded into video memory during level load. By setting this variable to 0, you end up with same behavior as before the patch. Using Fraps I compared performance with this variable enabled and disabled to illustrate the new slowdown problem.

View Patch Performance Graphs

The first graph shows the performance of a recorded demo from the Water Hazard chapter. When the new texture preloading code is enabled, you can see that the overall frame rate is reduced by 10-15 FPS which is very noticeable during game play.

The other two graphs are screenshots with +showbudget enabled which shows the same scene with the texture preloading code enabled and disabled. You can see that new code causes periods of frame rate reduction, where as the bottom graph, with texture preloading disabled, is nice and smooth.

The end result, at least of my system, is that there is now a tradeoff. I can have a smooth overall frame rate, but with stuttering, or I can eliminate the stuttering but have intermittent frame rate decreases.

While this patch eliminated most of the stuttering for me, based on all the feedback I’ve seen, this patch definitely does not reduce it for everyone. I have forwarded all of this information to Valve and hope to get a response soon.


taken from www.blep.net

I have highlighted the 2 aspects in bold because they are exactly what is happening to myself. Although the stuttering is much better on my end, as a result I am getting this "slow down" of the game. i also ran FRAPS and my FPS would drop from 80-100 FPS to about 15-30 out of nowhere, and just as the writer wrote I actually have to change my graphic settings to get it to run normally again. Kind of fixed one thing, only to introduce a completely new problem.
#15 rajputwarrior on 29 Nov 2004 - 17:38
they havent fixed it yet, i still got it, but i finished the game already and uninstalled it so meh
#16 Sporkguy on 29 Nov 2004 - 17:51
I've had not a single problem with HL2 -
(4 replies) #17 attiffe on 29 Nov 2004 - 17:52
what am i supposed to do !
i am at " Black Mesa East " and just a bit ahead there is an elevator
the elevator comes up , my character can move ...therez a girl character
that does not moves ..... i guess shez supposed to company me down the
elevator ! any one can tell what am i supposed to download
#17.1 Enrickey on 29 Nov 2004 - 20:41
Isn't that a known bug with the cracked version?
#17.2 ev0| on 29 Nov 2004 - 22:28
try buying HL2 next time u
#17.3 triad_man on 30 Nov 2004 - 03:47
According to Google: Step into the elevator, quick save, and quick load. One of my helpdesk interns told me to save my money he finished the game in less than 10 hours and said the story was underwhelming. I think I will wait until the bugs are out before I plunk down my $60.
#17.4 MrCobra on 30 Nov 2004 - 10:22
@Enrickey:

My version doesn't have that problem. Apart from a couple anomalies here and there, nothing major.
(1 reply) #18 finality on 29 Nov 2004 - 17:53
I didn't stutter once with a Radeon 9200SE. Hahaha. That's with 2xAA & AF
#18.1 yert* on 29 Nov 2004 - 20:34
My friend has a 9200SE also and he plays at 1024x768 or 800x600 and it didn't stutter on his pc either!
#19 =Syntax= on 29 Nov 2004 - 17:59
Doesn't matter to me, I finished it already !!!!!
#20 vas on 29 Nov 2004 - 18:01
only get mild stutters during 'loading' sections. flawless other than that. great game.
#21 FatCat on 29 Nov 2004 - 18:04
I wish neowin and people who post news in general would stop mirroring gamespot, this is old and gamespot just didn't update this so it would be cool to people who don't follow to get the news the same day it happens, or days not weeks after.
(1 reply) #22 SOSAGES1 on 29 Nov 2004 - 18:04
since the patch the fps on cs:s has dropped to about 36 in a big fight
#22.1 pxleyes on 29 Nov 2004 - 19:46
boo hoo. at least you get those kind of fps to begin with
#23 Another_Paul on 29 Nov 2004 - 18:25
Hopefully by the time I buy this game in a month or so, all this issues will be ironed out for solid play.
#24 Mx² on 29 Nov 2004 - 18:47
Kinda old, but at least VALVe are acting on it
#25 Mx² on 29 Nov 2004 - 18:47
#26 Alto on 29 Nov 2004 - 18:50
This is rather old news. About a week old.
On the official Steam web site's news page, they talk about releasing a patch to fix the stuttering problems very soon.

I myself didn't have any or very little stuttering because my computer's ace! And I have an ATi Radeon 9800 PRO
(1 reply) #27 robpears on 29 Nov 2004 - 19:57
lol welcome to old news!
#27.1 fo20 on 29 Nov 2004 - 20:03
did everyone who is having problems with this game reformat? i was gettn little bugs in games i was playing before i reformated. then before hl2 came out, i reformated, and boom, no more bugs in any of my games.
(1 reply) #28 rIaHc3 on 29 Nov 2004 - 20:07
Can the patch also be downloaded stand-alone (not using Steam or anything)
#28.1 Radium on 30 Nov 2004 - 01:13
I haven't heard anything about alternate patching methods. It seems that you must have Steam at the moment.
They've released a patch already but I haven't heard anything about other methods.

Maybe they will create a external patch after they've fixed the common problems. Sort of like a christmas gift.
#29 jimmyd00gan on 29 Nov 2004 - 20:47
a pretty detailed synopsis of the whole problem and valve's solution(?).
http://www.blep.net/hl2stutter/#041127103530
#30 Mr Mialo on 29 Nov 2004 - 21:28
This news brings new meaning to this thread.
http://www.neowin.net/forum/index.php?showtopic=250053
#31 nic on 29 Nov 2004 - 21:32
The patch they released last week made the game a LOT more playable for me. Still some stuttering, but not enough to kill the game experience for me.

I hope they release another patch that fixes all the stuttering I'm having. If not oh well, its still a really awesome game. My favorite FPS to date. It threw Return to Castle Wolfenstein off the top for me ... i didn't think that would happen for a few more years.
#32 craZySoldier on 29 Nov 2004 - 22:05
whens the patch coming
#33 Soviet on 29 Nov 2004 - 22:56
Does it really matter? 90% of the world has beat it already.
#34 deiong15 on 29 Nov 2004 - 23:10
one reason i hate onlien games anymore besides the high cheating rate. when new games coems otu it takes a yar at least for all the quirks to be somewhat straightened out.
#35 oddcrap on 29 Nov 2004 - 23:11
Yeah, much agreed.
#36 Mitsubishi on 29 Nov 2004 - 23:33
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#37 paulhaskew on 29 Nov 2004 - 23:41
Hmm, I thought they released a patch on Thanksgiving morning...
#38 bigbanana on 30 Nov 2004 - 00:20
dont post old news