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Mozilla fires back at Symantec over security report

Michael Stanclift   on 20 September 2005 - 22:05 · 94 comments & 3032 views

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Mozilla has reacted to a Symantec report issued on Monday which said serious vulnerabilities were being found in Mozilla's browsers faster than in Microsoft's Internet Explorer. The study was conducted over the first six months of 2005.

Tristan Nitot, president of Mozilla Europe, hit back by claiming on Monday that when a vulnerability is found Mozilla's "ability to react, find a solution and put it into the user's hands is better than Microsoft."

He also argued that, according to security company Secunia's statistics, the Microsoft vulnerabilities were more critical, and had been so over a longer timescale. In the period 2003 to 2005 Secunia have issued 22 security advisories regarding Firefox 1.x, and rate it as "less critical". In the same period Microsoft Internet Explorer 6.x had 85 Secunia advisories, and is rated as "highly critical".

Nitot likened the differences between Firefox and IE vulnerabilities as being like injuries: "Which would you prefer, to have a broken finger, or your head ripped off?"

News source: ZDNet UK


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(2 replies) #1 MI6Labs on 20 Sep 2005 - 22:07
Go Mozilla Org. : o lol
#1.1 rantapallo on 21 Sep 2005 - 09:07
It's always funny to see how most neowin users seems to love bashing firefox and keep praising IE - eventough deep in their hearts they know how bad IE is.

Anyways, for those couple of posters who where guessing how long it will take Mozilla to fix this security flaw (and the
new security prob announced today), no need to guess anymore. Firefox 1.0.7 was just released that addresses all these problems:

Mozilla Firefox 1.0.7 Download

Firefox 1.0.7 Release notes
#1.2 shao on 21 Sep 2005 - 10:55
actually, this place is typically always full of ie bashers, not firefox bashers. i will say this though, the vocal support for firefox does seem to have been abaited somewhat lately. Personally i find it more interesting that everyone other than microsoft are willing to draw comparisons, at every opportunity. stop arguing like kids, it's not good pr.
(7 replies) #2 Howard on 20 Sep 2005 - 22:07
That last quote is a classic
#2.1 MasterSpy on 20 Sep 2005 - 22:08
A bit extreme in comparison though...
#2.2 rm20010 on 20 Sep 2005 - 22:12
I'd like to rip his head off, thanks.
#2.3 exobot on 20 Sep 2005 - 22:14
Masterspy - not really, it's a quite apt comment which explains it in 'more human' terms, so that it makes it plain and simple to understand.
#2.4 Howard on 20 Sep 2005 - 22:30
Seriously though, that last quote did make me chuckle. Almost as much as when Steve Ballmer vowed to "kill Google" earlier this month, while throwing a chair around.

http://news.bbc.co.uk/1/hi/business/4213466.stm
#2.5 xpgeek on 20 Sep 2005 - 23:30
Great quote, lol
#2.6 nacs on 21 Sep 2005 - 03:13
Nice quote indeed.
#2.7 Divide Overflow on 21 Sep 2005 - 10:39
QUOTE
Seriously though, that last quote did make me chuckle. Almost as much as when Steve Ballmer vowed to "kill Google" earlier this month, while throwing a chair around.

http://news.bbc.co.uk/1/hi/business/4213466.stm


Of course, Ballmer states he has never thrown a chair in his life. All we have is the word of Kai-Fu Lee, and his character is certainly questionable. He signs a contract, knowing that he is not allowed to be in a job that puts him in a competition position against Microsoft. He joins Google anyway, and according to some evidence Microsoft found in Mr. Lee's Recycle Bin, he was providing Google with information before quitting Microsoft. Unethical. And everyone says Microsoft is stealing ideas from Google?

Don't get me wrong, it is possible that Steve got as mad as Kai Fu Lee claims, but these claims are coming from a man that lied to the company he worked for, and knowingly broke a legal agreement he made as a condition of his employment there.

Anyways, I use both IE and Mozilla. IE is still the most compatable browser (because everyone designs pages for what it does and does not support). However I use Mozilla whenever possible.
#3 Chr1s on 20 Sep 2005 - 22:16
Good on you Nitot, competition is good.
#4 Express on 20 Sep 2005 - 22:17
Quoted Secunia numbers are not right. Several of the vulnerabilities listed in Secunia are clubed under the title 'multiple vulnerabilities' and are counted as one vulnerability.
Also I have seen that Secunia misses several vulnerabilities in many products.
In addition, contrary to the claim, the comparison of the incorrect counts is between the 2003-2005 numbers for one browser and lifetime number of another.

Last edited by 89300 on 20 Sep 2005 - 22:29
(1 reply) #5 dolimite35 on 20 Sep 2005 - 22:17
Broken finger to head ripped off?, "broken finger or have your finger ripped off" would have been better to say (but not to feel OUCH or AWWWWOUCH).

#5.1 nacs on 21 Sep 2005 - 03:26
How about "broken finger or have your arm ripped off"?
(3 replies) #6 NegaC on 20 Sep 2005 - 22:23
So basically, he's saying that using Firefox is as painful as having your finger broke. That's not a good message to be giving potential users. Who wants to have their finger broke?

#6.1 M2Ys4U on 20 Sep 2005 - 22:27
It may not be pretty but it's better than the opposition <- that's the message I get from it
#6.2 rah2 on 20 Sep 2005 - 22:28
Well he’s nonchalantly admitting that yes firefox does have its issues...but nothing compared to what ie has had to deal with.
#6.3 scyphe on 22 Sep 2005 - 10:01
Well, in the case of Mozilla's used timeframe (2003-2005) IE may have been as waterproof as toiletpaper, but the report that started all this was a simple report from Symantec that stated that under the first 6 months this year, Mozilla-based browsers had more discovered flaws than IE. That's bad PR to Mozilla, so to twist the argument into another direction, he uses a completely different timeframe (Firefox 1.0 didn't even exist in 2003)...
(3 replies) #7 eilegz on 20 Sep 2005 - 22:25
symantec just got PWNED
#7.1 threedaysdwn on 20 Sep 2005 - 23:27
How so?

They used recent numbers to demonstrate that as Firefox's popularity grows it is becoming a more frequent target.

The he gives numbers from back when nobody used Mozilla to prove them wrong? Clearly, Nitot completely missed the point.
#7.2 nacs on 21 Sep 2005 - 03:28
Sounds like you're the one missing the point.

His quote gives hard numbers--85 vulnerabilties vs Firefox's 22 within the same period of time (2003-2005).

Or are you suggesting that "nobody used Mozilla" in 2005? You know what year it is right?
#7.3 threedaysdwn on 21 Sep 2005 - 17:25
QUOTE
His quote gives hard numbers--85 vulnerabilties vs Firefox's 22 within the same period of time (2003-2005).

Or are you suggesting that "nobody used Mozilla" in 2005? You know what year it is right?


His quote doesn't give "hard numbers" - it gives "wrong numbers". Those 85 vulnerabilities came over 3 years. The 22 for Firefox came over a 1 year period.

My full response is here.
#8 Porp on 20 Sep 2005 - 22:25
Great job Mozilla.. Not.
#9 Word on 20 Sep 2005 - 22:27
Haha, yeh in business terms symantec got 'PWNED'
(6 replies) #10 Chadwick on 20 Sep 2005 - 22:53
I dont see how you can deny the facts though, even if you do support IE it is quite clear that the security flaws that hit IE are much more serious and usually exploited by the time a patch is released whereas the vulnerabilitys in Mozilla are usually minor, unexploited, and fixed within nightly builds and if serious an update is put out to everyone.
#10.1 threedaysdwn on 20 Sep 2005 - 23:29
You're the one denying facts. Are you honestly saying that users should be updating their build every night? Do you have any idea how ridiculous that suggestion is? Nevermind the logistics, daily builds are not tested at all.

And your suggestion that recent Mozilla vulnerabilities are "usually minor" is absurd.
#10.2 RangerLG on 21 Sep 2005 - 02:25
Especially since to upgrade you have to download the whole FF program. (Maybe) uninstall the old version while backing up all your bookmarks, etc. That is just not practical for most PC users.
#10.3 mrbester on 21 Sep 2005 - 09:26
Oh, so a 4.7Mb download is a bit large these days is it? Or perhaps you're annoyed that you don't have to reboot after installing an update / patch? The days of having to uninstall before upgrading are long gone. As to backing up your bookmarks, you should do that anyway as part of your backup regimen. And 1.5 will / does support patching. Apart from that you had a valid and most interesting post.
#10.4 lbmouse on 21 Sep 2005 - 12:39
You don't need to backup your bookmarks. Just use the bookmarks synchronizer extension. A great little tool and one of the many reason our company switched to FF over IE.
#10.5 RangerLG on 21 Sep 2005 - 15:32
QUOTE
Oh, so a 4.7Mb download is a bit large these days is it?


Contrary to popular belief, there are still a LOT of users that use dialup and yes a 4.7MB (megabyte, not megabit as you typed) can be a "bit large" compared to a patch for IE which is a couple of hundred kilobytes. People here on Neowin tend to forget (or just don't care) that there are other PC users in this world not as savvy as they. Why do you think people still haven't upgraded to SP2 in some cases, due to the download size (which I know is MUCH larger than a FF download). If you tell most users that you can either download for 40 minutes to install an update or 10 minutes and a restart, what do you think they will do? I have broadband, I use FF, and I keep my system updated as I am sure most of us here do. We are not typical users. Neowin users need to think outside the geek box every now and then.
#10.6 threedaysdwn on 21 Sep 2005 - 17:30
Good point RangerLG/

But Mrbester, my point had nothing to do with the size of the download. The point is that daily CVS builds are incredibly unstable. No one should be running those on a regular basis and to claim that every FF user should is just absurd.

As for the second problem, which is the lack of patch support, that is a different issue. However, since you brought it up Mrbester, are you saying that FF users should have re-installed 22 times over the last year? I have at least 5 machines that I work on every day, some with several multiboot partitions. Without patch support, keeping Firefox up-to-date would be a full time job!
(1 reply) #11 ziadoz on 20 Sep 2005 - 22:58
Sounds like Symantec wants to push some of the users back to Internet Explorer so they can sell their bloatware Norton products to more home users who dont know any better.
#11.1 Hoff1630 on 21 Sep 2005 - 00:26
exactly, because most of the people who use firefox are computer literate, not saying that the people who use IE aren't -they have their reasons- but the majority of Ie users will click lots of stuff..like for example anti-virus stuff, not knowing that they don't have it!!!
(5 replies) #12 Captain Caveman on 20 Sep 2005 - 22:59
Symantec should put more effort into fixing their bloated junk that they call software instead of covering others..

#12.1 amrinders87 on 20 Sep 2005 - 23:12
Exactly.
#12.2 denzilla on 20 Sep 2005 - 23:33
I'm sure the SAV team talk smack on about the NAV team on a regular basis. I can't believe they don't walk into the NAV lab and clean house.
#12.3 Ideas Man on 20 Sep 2005 - 23:47
Um, SAV is just as bad as NAV, especially each later version, 10 is woeful.
#12.4 DomFel on 21 Sep 2005 - 02:09
Yeah sure, that's probably why it has been considered the best antivirus in the market. If you don't like the rough interface or you don't know how to set it up, then please don't blame Symantec for that. Manuals in pdf are really helpful these days...
#12.5 MrCobra on 21 Sep 2005 - 11:17
SAV is the best I've used imo. Been using it since...well forever. Nice, simple interface, light on resources and does what it's supposed to do.
#13 em_te on 20 Sep 2005 - 23:19
Here's a link to the actual Symantec report.
(106 pages)
https://ses.symantec.com/content.cfm?articleid=1539
(3 replies) #14 threedaysdwn on 20 Sep 2005 - 23:57
I pointed out how absurd Nitot's response was already:

Read post on my blog
#14.1 lbmouse on 21 Sep 2005 - 13:13
Your point is absurd. You can't judge the security of tool by the number or even the type of security flaws, but by the amount it is exploited. In 2004, IE had only one week where there were no known remote code execution exploits. Albeit unavoidable, one security flaw is one too many, but not fixing the problem is border-line criminal. In the end, what really matters is whether a flaw is exploited. This hinges on a number of factors, but IMHO the speed and effectiveness of a patch to fix the problem is very important. In this arena, FF wins hands-down. Of course we all know that the biggest problems lies somewhere between most users' keyboard and chair.
#14.2 threedaysdwn on 21 Sep 2005 - 17:36
You don't really believe that IE was only safe to use for 1 week, do you? If you do you're delusional.

You also must be able to understand that if there are vulnerabilities (over 20 this year for Firefo, they will be exploited. Maybe not today, but as Firefox gains popularity they will be targetted more and more frequently.

Where does "FF win hands-down" exactly? In response time to patches? Let's see how that compares when they offer support 15 OS/SP levels, for at least 100 million users across the globe in countless languages, with mission-critical business applications running on their software. Yeah, I'm sure their QA process is ready for that
#14.3 lbmouse on 21 Sep 2005 - 19:09
There was only one period in 2004 when there were no publicly known remote code execution bugs in IE - between the 12th and the 19th of October - 7 days in total: source. FF wins hands-down when it comes to the time-frame for fixing security flaws. Period.

This article shows the difference between open source security and proprietary security. Since we don't have the source for IE, any vulnerability flaw found is, by definition, exploitable. Someone found a way to exploit it, you get a vulnerability. Flaws found in Mozilla, on the other hand, are most often theoretical in nature. Someone looking through the source finds the problem, but no exploit is written.

Another major problem is that the average severity rating of the vulnerabilities associated with both IE and FF browsers in this period was classified as "high", which Symantec defined as "resulting in a compromise of the entire system if exploited." My entire system isn't going to be compromised from me browsing with Mozilla.
(6 replies) #15 Ideas Man on 21 Sep 2005 - 00:02
I think Neowin needs to get off this firefox fanboyism, this is the first I've seen on the front page about the firefox stuff, yet everywhere else it's like front page, all the growing issues and the like, but not here. You have to dig down for it and that's plain stupid.

This bias is very obvious, when there is an attack for firefox, it's usually hidden unless it's deemed something the non-sheep users don't know, and usually it's a complete IE bashing section. But when the firefox is coping the flak, why isn't it out the front so people can see the truth and start voicing their concerns? Are they afraid that their loyal sheep will disband and switch back? What's going on?

When it comes to IE, every single itty bit if negative feedback seems to make it onto the front page, whether it's some dumbnut at mozilla talking trash about it, or some narrow minded blogger that doesn't like it anymore and is calling up sheep to join his cause, it's all there. Even security issues that require the user to do something are plastered all over the joint and then the firefox shepards come trying to recruit more sheep.

This has got to stop. When will the shepards stop spreading their FUD? Firefox's nightly build believe it or not do NOT mean sh*t. Nobody in the regular sense sits there at the damn site downloading a new build every day to ensure they are up-to-date. Most wait for the public build, which can take weeks to release, theses releases are what they are judged on, not that stupid nightly build stuff. Did you know Microsoft does nightly builds also? They just don't release them because that's plain stupid and they know it.
Microsoft releasing the patches on a monthly schedule is a good thing and they know it. They used to release them ASAP, but then people got confused over when to download updates and the like, do you honestly think if people could not cope with that, that they are going to even consider downloading nightly builds?
Most of the attacks against IE are released after the patch is released, which is mostly the same for all attacks, if you keep your OS up-to-date, then you're safe. If you believe all the crap the shepards tell you, then god help you.
#15.1 markjensen on 21 Sep 2005 - 01:52
Well, this should make you happy, Ideas Man.
Highly Critical Firefox advisory announced today by Secunia

This will give the Firefox programmers a real chance to show if they really can have a 1-2 day turnaround on fixing this issue.
#15.2 nacs on 21 Sep 2005 - 03:16
So posting news of a half-assed 'study' by Symantec is OK with you but posting a rebuttal isn't?

Yeah that makes sense.

markjensen--Any reason why you'd expect a '1-2 day' turnaround? Surely you're not suggesting that IE patches have that kind of turnaround.
#15.3 markjensen on 21 Sep 2005 - 03:27
QUOTE
markjensen--Any reason why you'd expect a '1-2 day' turnaround? Surely you're not suggesting that IE patches have that kind of turnaround.

Because of the article linked-to above contains this quote (my emphasis):
QUOTE
Nitot said that Mozilla's reaction time was faster than Microsoft's. "If you look at our ability to respond, we are in much better shape. On 6 September an IDN buffer issue was reported to Mozilla. On 8 September it was publicly disclosed. We ask our developers not to mention any problems until we have a fix for them, but for some reason he went public. On 9 September we had a configuration change that disabled the IDN problem, that users could implement manually, or they could use a patch. Within ten days we had a newer version that was fixed completely."
#15.4 nacs on 21 Sep 2005 - 03:32
markjensen--I read that quote also but your 1-2 day line seemed to imply that that's a Firefox standard hence my question.

I'm sure Mozilla is capable of finding a fix within 1-2 days. That's the beauty of the OSS system. The problem of course is that distribution of that fix would take longer (releasing an official, tested, packaged patch).
#15.5 Patchou on 21 Sep 2005 - 07:10
Testing, releasing and distribution is what always takes time, for any company. The developers of IE are not stupid, they fix their bugs as well as the people at Mozilla. However, Microsoft is a large corporation and they can't just start disabling stuff in IE or releasing night builds to the public everytime a problem occurs. Testing is an very important part of software developement and I'd rather wait for something good that get something half baked quickier. You can say what you want about "high vulnerability flaws", I've spent all my days on internet for the past couple of years on IE and I've yet to see a web site that I would normally visit exploiting such a flaw.
#15.6 markjensen on 21 Sep 2005 - 11:08
QUOTE
markjensen--I read that quote also but your 1-2 day line seemed to imply that that's a Firefox standard hence my question.

Well, for highly critical bugs, it seems it might be their goal or standard.

The advisory I quoted above has been fixed, and is in the 1.07 release of Firefox. (this advisory affected only unix/Linux, so Windows users may not have/need a 1.07 update)

Last edited by 36818 on 21 Sep 2005 - 11:21
(3 replies) #16 Lexcyn on 21 Sep 2005 - 00:13
Haha, Symantec 0 Mozilla 1.
#16.1 STV on 21 Sep 2005 - 02:05
well, that is a matter of opinion.

STV
#16.2 nacs on 21 Sep 2005 - 03:19
STV--it's good to know people have different opinions. I never would have guessed that if you hadn't told me.
#16.3 STV on 21 Sep 2005 - 06:59
well, I'll help anyway I can.

STV
(6 replies) #17 Nasapion on 21 Sep 2005 - 00:25
Ideas,

You say all the negative comments about IE are posted here?

Name one good thing about IE.
#17.1 rIaHc3 on 21 Sep 2005 - 01:09
QUOTE
Name one good thing about IE.

That I like it over Firefox.
#17.2 walpurgis999 on 21 Sep 2005 - 01:45
It was forgotten by MS, since Geniune Advantage, IE has lost alls its functionality.
#17.3 RangerLG on 21 Sep 2005 - 02:30
QUOTE
Name one good thing about IE.


I renders almost every page on the internet as the web programmer intended. Don't start in about web standards. The vast majority of web surfers only care that the page they want to view is seen and functional.
#17.4 sdb815 on 21 Sep 2005 - 03:06
I can say the exact same thing about Firefox.
#17.5 M2Ys4U on 21 Sep 2005 - 13:12
QUOTE
I renders almost every page on the internet as the web programmer intended.


hahahaahahaahahaahahaahahahahahahahahaahah ahahahaahahaahahaaha. oh my god, you should get a job as a comedian.
#17.6 RangerLG on 21 Sep 2005 - 15:38
QUOTE
you should get a job as a comedian


Why, did I say something funny? I know what has to be done to get a site to view right, but I also know some programmers who use tools that only view best with IE. I use FF and when I tried to view our company website it was misaligned and not the right size. If an AVERAGE user (not those of us who know better) were to view that in FF, they would blame the browser or say "but it looks right here." A lot of sites have improved and view better with FF (or the Gecko engine) so this issue is reducing, however, I don't see MS allowing FF users to access Microsoft Updates any time soon.
(2 replies) #18 rIaHc3 on 21 Sep 2005 - 01:12
* at security reports *

I could care less about security reports and flaws in browsers....Honestly all this is getting boring. I just call it getting pubilcity.

I wish there was a report that shows users that accually have been affected and these flaws have been used on.....
I personally (not even myself) dont know anyone that was been affected by these flaws.
#18.1 STV on 21 Sep 2005 - 02:04
well, I have never been affected by an IE flaw.

STV
#18.2 Patchou on 21 Sep 2005 - 02:41
me neither if if you listen to some people like this Mozilla guy, everybody's computer is being hacked regularly because of IE. And I agree, if a stat was to be useful, it would be one stating the number of people who got hacked because of a flaw.
#19 soldier1st on 21 Sep 2005 - 01:41
rIaHc3:if u don't like them don't read about it and ignore it and move on,quite simple.anyways thats good that mozilla did that,ie has higher and more serious problems than mozilla.opera is up there with mozilla and firefox.
#20 walpurgis999 on 21 Sep 2005 - 01:43
Symantec should stop worrying about other companies and fix their crappy programs. Norton Antivirus is inconsistent and a resource hog, and I got so mad after paying 50 bones for a program that didnt work. I eventually switched to Avast Home Edition, and its much better than Norton. Whats my point? Symantec shouldnt be analyzing anyone except themselves. Plus, Id rather have a broken finger or even my head ripped off then use IE again. Sadly, its the only MS proggie which blows.
(5 replies) #21 STV on 21 Sep 2005 - 01:58
QUOTE
Mozilla has reacted to a Symantec report issued on Monday which said serious vulnerabilities were being found in Mozilla's browsers faster than in Microsoft's Internet Explorer. The study was conducted over the first six months of 2005. Tristan Nitot, president of Mozilla Europe, hit back by claiming on Monday that when a vulnerability is found Mozilla's "ability to react, find a solution and put it into the user's hands is better than Microsoft."

It is amazing how all of a sudden a high number of bug discoveries meant progress, when just a short time ago it meant buggy software. Interesting...

wasn't mozilla touting the fact that they had less bugs just amont or two ago? It is funny that some how the current circumstances have changed their position.

How sad... LOL @ Mozilla

STV

#21.1 markjensen on 21 Sep 2005 - 02:41
QUOTE
It is amazing how all of a sudden a high number of bug discoveries meant progress, when just a short time ago it meant buggy software.
It is the total sum of advisories that are important. It is how long the severe ones are left open.

Look over the advisories with this in mind, and the data will show that IE has been left high and dry by Microsoft for some time (and that has only recently begun to change).
#21.2 STV on 21 Sep 2005 - 02:57
you obviously didn't understand my point.

STV
#21.3 markjensen on 21 Sep 2005 - 03:11
My point is that I couldn't care less what some biased salespeople (in this case, I mean the Mozilla and Symantec and Microsoft people) say about their product, or their competitor's products.

Just look at the data yourself, using a reasonable method of determining what is better. Because counting all reported bugs equally, regardless if they are severe or how long they are left unfixed is just a plain stupid method.
#21.4 nacs on 21 Sep 2005 - 03:23
Try finishing the article STV. It states right in there that in the *same period of time* IE had 85 vulnerabilities vs Firefox's 22.

So, yes they do have less bugs (and that's just the security related numbers). Surely you're capable of reading actual stats?
#21.5 markjensen on 21 Sep 2005 - 03:32
^^^ That is over the much larger 2003-2005 period.

The Secunia study isn't invalid. It just looks at the most recent 6 months (well, first half of 2005, anyhow). It is an attempt to see a trend developing (which may or may not be sustained, or be an anomoly).
#22 illz55 on 21 Sep 2005 - 02:19
Finally, someone has decided to speak out against Mozilla and Firefox. By the way, in my experience with many, many anti-virus programs, Symantec's Corporate Anti-Virus solution since version 8 has been my favourite; it is simply the best anit-virus tool out there. Norton on the other hand, although a division of Symantec is not run by the same people, so don't blame someone at Symantec for doing some research into browser faults, it's not a waste of time at all. I personally love Maxthon (built on IE) and use Opera and original IE otherwise.
(3 replies) #23 beardedwonder on 21 Sep 2005 - 02:36
seriously who gives a ****, use the browser you like, oh illz55 maybe you should take a look at NOD32 if you think that (Symantec) is the best solution around.
#23.1 DomFel on 21 Sep 2005 - 04:16
You should take a look at SAV (Symantec Antivirus) or the Client Firewall. Forget NOD32.