According to an internal document, Sprint will finally make good on their word and roll out their pro-rated ETF (Early Termination Fee) plan on November 2nd. They are the last of the 4 nationwide carriers to release their pro-rated goodness. The company previously promised to release their plan the 1st half of 2008 but according to Roni Singleton, a Sprint spokeswoman, the carrier had to hold off to make sure all customers were on the same billing system as well as some other enhancements to be complete in their systems.The newly Sprint pro-rated ETF will only be available to new contracts signed up after November 2nd. The ETF fee will drop every month after the second month of service is complete.
The pro-rated ETF craze started toward the end of 2007 with Verizon wireless pledging to offer pro-rated ETF's for new contacts. Following suit AT&T, T-Mobile and Sprint all promised to give their customers a long awaited relief to the contracts that are forced on their customers.
It seems things are finally starting to turn around for Sprint now that they have moved from dead last to first in a recent customer service poll. The release of their ETF service may finally put them over the top and give the other wireless companies a new contender to fear.
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