A few days ago Neowin reported that Time Warner Cable would be expanding bandwidth cap testing to more regions. The extremely limiting bandwidth cap, surprisingly, isn't sitting well with consumers and TWC is having trouble finding potential beta testers.In a nice way TWC is reporting that after listening to customers they decided to delay the testing. What really probably happened was that angry customers were calling up and giving the TWC representatives a piece of their mind.
TWC states that they will push the rollout back to October as if that makes it any easier to swallow. If this is any sign that calling and complaining to TWC about bandwidth caps actually does get you somewhere then speak out people! Don't sit back and let these companies run up your bills because their excessive profits and golden parachutes may take a small hit while they "update" their hardware.
















Time Warner halts metered billing tests
Does anyone have a corp email so we can all send an email? If they cap, I will discontinue. It's that simple. They charge too #$%ing much as it is.
If that's the case, why wait? Vote with your wallet and go elsewhere.
That said, their Internet performance is OK.
I understand that you are unhappy with the Consumption based billing trials about to be tried by
Time Warner.
I apologize for the inconvenience.
I do appreciate your patience.
I will be glad to assist you.
As of now there are no updates regarding the same. these are still tests and Time Warner Cable will
be communicating with customers in the test areas in August and September. As of now it is not going
to impact customers billing or usage of Internet.
We value you as a customer, and please feel free to E-mail us again or contact our Live Chat at the
following link:
http://www.timewarnercable.com/Localizatio...1&linked=11
Customer Support is available 247.
Sincerely,
Mick James.
So here's your link to complain
I did find this url: https://www.twcnyc.com/index2.cfm?c=cust_su...contact_us_kana
so why should be have to pay for bandwidth for internet.
I don't have a problem with caps as long as their reasonable and affect only a very small percentage of heavy users, like Comcast's 250GB limit. But, when you put ridiculous caps that effect the mass population of regular users, they deserve to be flamed.
They should be working to be competitive so that we choose them over their competition.
Restricting their services and jacking up prices (what CAPS ultimately do) is going backwards.
Since bandwidth costs THEM two cents per gigabyte and these caps are charging upwards of 50 times that, all they are doing is making it REALLY easy for a wireless competitor like Google to come in and just make the residential ISPs as extinct as the RIAA studios have already become when it comes to music distribution.
Adapt or die.
They should be working to be competitive so that we choose them over their competition.
Restricting their services and jacking up prices (what CAPS ultimately do) is going backwards.
My guess is that the people at TWC that are being paid to make these decisions are very aware of how it will irritate plenty of their customers, but something tells me the probably also know a lot more about market trends and consumers than you do.
As for their bandwidth costs, what are your sources of this information? Did you ever think that it might cost a lot more than the bandwidth cost to get that signal to you? As irritating as bandwidth caps might be, you have to be realistic and remember that TWC is a business, not a municipal utility. Their whole goal is to make money, and their stock holders demand it. If you don't see this as a problem, take a look at what has happened lately to companies in which everyone has sold their stock. If you think that you can come up with a more viable business model and a way for them to increase growth and revenue, I suggest you get in touch with Time Warner and let them know that you have all the answers.
It's not a good idea at all for these ISPs to **** off the vast majority of their customer base, especially in these economic times.
Really... I wonder why, it's not as if theyre giving you a free piece of software to test.
In the UK it's the same, most ISP's have some sort of limit (despite advertising unlimited bandwidth!
Along came Sky Broadband and BE Broadband, they give true UNLIMITED bandwidth, and they're winning customers.
I find that hard to believe, I have more than 100 ISP's to choose from and I live in the middle of nowhere in South England.
As of today, I've just had optic fibre fitted - it's taken 2 years of me chasing Virgin Media, but they finally dug up the street for me to fit it.
So now I have another option, Optic, but ADSL has many.
As of today, I've just had optic fibre fitted - it's taken 2 years of me chasing Virgin Media, but they finally dug up the street for me to fit it.
So now I have another option, Optic, but ADSL has many.
Well, here in the states, the major players for ISPs are ATT, Comcast and Time Warner and Verizon.
I have ATT phone service and had to go with the highest speed DSL they offer because FiOS isn't available on my side of the street and I will never go back to Comcast. ATT won't lease the space Verizon needs to lay down the lines.
It's good that you have a plethora of choices for ISPs, but here in the states, we generally have less than a handful of choices, if that.
People in England seem to have trouble comprehending the size of the US and how spread out many areas are. Your entire country is only slightly larger than my home state in the US (Mississippi), and is much more densely populated. Covering smaller areas that have more people is much easier, economically, than covering large, sparsely populated areas.
As of today, I've just had optic fibre fitted - it's taken 2 years of me chasing Virgin Media, but they finally dug up the street for me to fit it.
So now I have another option, Optic, but ADSL has many.
As of today, I've just had optic fibre fitted - it's taken 2 years of me chasing Virgin Media, but they finally dug up the street for me to fit it.
So now I have another option, Optic, but ADSL has many.
The middle of nowhere in south England is probably like living in a metropolis compared to the north of England, Scotland, Wales and rural areas of the US.
http://www.dslreports.com/shownews/Time-Wa...ochester-101948
http://www.dslreports.com/shownews/Time-Wa...ochester-101948
Now if they would remove Greensboro, where it affects me.
Just as I mentioned to Exosphere above, completely covering the US with inexpensive high speed internet access is a daunting prospect because of the sheer size of the country. Small, densly populated countries like Japan, Korea, or England is much easier from an economic perspective.
LA, NY and Chicago could easily have 100mbps fiber connections. The greedy monopoly that is telecom in America just wants to milk their cash cow for as long as they can.
Isn't the Australia government going to spend 45 billion to do that?
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While those three cities make up a large population segment of the US, they are FAR from representative of the situation in other parts of the country.
If you mean satellite, then you are partially right (it's not unusual for someone NOT to have a clear view of the southern sky, which is required for satellite service). Otherwise, you are very very wrong.
Australia (2.9 million sq miles) is smaller than the US (3.7 million sq miles) although still rather large and sparsely populated.
Power to all homes in America was a decades long project (started during the Great Depression as a way to get people working) that didn't require anywhere near the technology that universal high speed internet would require. As for water, many rural areas aren't hooked up to the water system that exists in cities and suburbs, they have private wells.
Excuse after excuse after excuse...America should have a world class network that we all can take pride in.
I agree, we should. I'm just pointing out the reasons that it is unlikely to happen anytime soon.
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You think Obama is responsible for your ISPs beginning to think like ISPs in the rest of the world, in that bandwidth caps are a good idea? Seriously, unless Obama has been travelling the world for the last decade whispering in the ears of ISP owners/managers telling them to do it, he is not responsible for it happening in the US.
You think Obama is responsible for your ISPs beginning to think like ISPs in the rest of the world, in that bandwidth caps are a good idea? Seriously, unless Obama has been travelling the world for the last decade whispering in the ears of ISP owners/managers telling them to do it, he is not responsible for it happening in the US.[/quote]
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I never said Obama was responsible for bandwidth caps. I was merely commenting on Beastage's post that Hussein Obama might fix the bandwidth cap thing. It is unlikely he can or will fix anything with his modus operandi. All indications are that he wants to regulate everything and expand government control, so the notion he would fix bandwidth caps is simply ludicrous.
Greed and corruption are the only reasons it won't happen. The size of the country is just a lame excuse.
Not everywhere has access to running water or electricity, even in the US. Water is easily bypassed with a well and septic tank, but electricity can't really be bypassed, unless you can manage to live on solar power.
Source : http://stopthecap.com/
I would disagree, how about downloading a beta for xbox live, or streaming a couple netflix movies a montho would blow thru the 5 or 10 gig caps
You know, I'm am about fed up with your false accusations and baseless assumptions, thus have decided to use the wonderful magical ignore feature every forum software has..
It is easy to go over caps and use quite a bit of bandwidth with today's internet depending on how low caps are, you have Youtube, a variety of other video services, content rich websites with flash, javascript, animations, legal content distribution platforms such as Steam, Stardock, then if you have a console you have updates, downloadable content, then finally large Windows updates, or Linux, Mac updates, updates for all your installed software, patches for games, Linux Iso's, other free/open source software and games..
There is much more than what I mentioned but then if I included it, the list would be excessively long..
It's not very good to just assume that everyone who is using excessive bandwidth, is using it for illegal purposes such as piracy, and just makes you look uninformed..
Is TWC stupid or something?
We're already hugely handicapped in the states by these ridiculous asynchronous download/upload restrictions (10/1, puh-lease). That hammers entrepreneurial businesses BIG TIME.
wtf? Why do I need to be educated by Time Warner? Just give me the service I'm paying for and leave me alone.
As has been stated over and over again in this topic, people in many areas simply don't have more than one or two choices for internet service. Where I live, I have exactly three options for high speed internet (Comcast cable, AT&T DSL, or Hughsnet Satellite), one of which would require one of my neighbors cutting down one of his trees (because it blocks the line of site to the satellite). Fortunately, I still technically have Earthlink cable service through Comcast(because I got it years before Comcast took over here), so when Comcast implements stupid bandwidth caps, etc., they don't apply to me.
Maybe because the technology is still in its infancy and simply isn't mature enough to be used yet.
http://en.wikipedia.org/wiki/Powerline_net...r_powerlines.29
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