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Microsoft release 2 updates for IE8 on Windows 7 RC

Sam Alderwick   on 06 May 2009 - 16:10 · 27 comments & 10527 views

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Microsoft has released two new updates for Internet Explorer 8 on Windows 7 RC, via Windows Update. The first update applies only to Windows 7 RC, and will be fixed in the Windows 7 RTM. The first issue resolved is one which, according to the Microsoft Support site, caused the browser to hang, and show this error message: "A webpage is not responding on the following website: (Website name)".

The update for this issue requires the browser to restart before it can be applied. The issue is apparently caused by a timer used to detect when web pages have stopped responding, which is normally fine. However, on lower performance computers, or on computers under high load conditions, this can sometimes cause IE8 to think that the website has stopped responding, when in fact it is just loading slowly.

The second update is an update for the Compatibility view list, which, in Microsoft's very own words "makes Web sites that are designed for older browsers look better in Internet Explorer 8. When you install Internet Explorer 8, you can decide whether the sites that you visit should be displayed in Compatibility View". Users may or may not have to restart their browser for this update.

The updates are delivered by Windows Update, so performing an update search should install them, if they aren't installed automatically.

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(3 replies) #1 Sazz181 on 06 May 2009 - 16:18
I'm interested to know if the second update, the Compatibility View list update, is available for Windows 7 RC only, or not. Most other websites grouped the two together as "Windows 7 RC updates", however the Microsoft Support site does not explicitly say that it is Windows 7 RC only, so it may or may not be available for Windows Vista too.

I'm unable to check from here, but if anyone else finds out, I'll happily update the article.
#1.1 Beastage on 06 May 2009 - 16:20
Nothing for XP, dont know about vista.
#1.2 chuvak317 on 06 May 2009 - 16:58
Beastage said,
Nothing for XP, dont know about vista.

I installed a Compatibility View update on XP on 4/28. Could be the same one.
#1.3 excalpius on 06 May 2009 - 20:37
^^ Good call. Windows 7 updates usually lag behind the XP/Vista cycle since they are quite rare during the beta/RC.
(3 replies) #2 jasondefaoite on 06 May 2009 - 16:37
However, on lower performance computers this can sometimes cause IE8 to think that the website has stopped responding, when in fact it is just loading slowly.


I'm using an HP Elitebook 8530w, with 6GB of RAM, and have this issue. I don't believe it is anything to do with lower performance computers ...

Good to see it fixed though.
#2.1 Sazz181 on 06 May 2009 - 16:44
The exact quote from Microsoft was:

"Windows 7 RC includes a feature in Internet Explorer 8 that helps users recover from unresponsive Web sites. This feature uses a timer to detect when a Web page has become unresponsive. On low performance computers or on computers under high load conditions, the time-out value is frequently exceeded."

I'm assuming your laptop would be suffering from the latter, "high load conditions", which I've updated the article with
#2.2 Obry on 06 May 2009 - 17:59
Yeah, I too have a fairly decent XPS M1530 with 4GB ram and I usually get this when I launch IE while the machine is still booting up and I have a bunch of servers running (MS SQL, MySQL, IIS, MS FTP, etc) so it must be the heavy load issue you're experiencing like I do. Glad to see that fixed though - been using 7 as my main OS ad it's been kinda embarrassing to start up my computer and go to show a client something and the first thing they see if an error message pretty much saying the site I built for them caused IE to crash and then having to explain to them that no, their site won't crash other people's computers....
#2.3 acidic-e- on 06 May 2009 - 19:37
jasondefaoite said,
I'm using an HP Elitebook 8530w, with 6GB of RAM, and have this issue. I don't believe it is anything to do with lower performance computers ...

Good to see it fixed though.


Yeah I don't think it really does have anything to do with the performance of the machine in question either. I was having the same issue Cause with "NO LOAD" on my laptop I was having the issue also. And I mean no load the only thing loaded at the time I would get the error was just IE (all backgroud tasks killed off)
(1 reply) #3 Witt3439 on 06 May 2009 - 16:38
From the way it reads on Microsoft's site ("The second update" link up top), this update is for ALL IE8 installs. Win7, Vista and Server 2008, Server 2003 SP2, and XP. Including the x64 versions.
#3.1 Sazz181 on 06 May 2009 - 16:42
That's the way I read it, however I've yet to hear of anyone on any previous version of Windows who has been offered the second update via Windows Update.

(1 reply) #4 _dandy_ on 06 May 2009 - 16:52
I got the "web site not responding" message more often than not on my 1GB netbook (definiteyl underpowered), and I've learned to live with it and ignore it. So what's the fix going to do, just wait longer before deciding to pop up the message, or does it include some larger fundamental change?
#4.1 Sazz181 on 06 May 2009 - 17:04
Judging by the alternate method mentioned on the link to the support page, it seems that the update adds an entry named HangEntry to the Internet Explorer 8 registry subkey.

I quote:
"You can prevent this error by adding a DWORD registry value named HangResistance with a value of 0 in one of the following registry subkey:

* HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerMAIN
* HKEY_CURRENT_USERSOFTWAREMicrosoftInternet ExplorerMAIN"

You're guess is as good as mine, in regards to what "HangResistance" is, or does.
(3 replies) #5 jamesVault on 06 May 2009 - 17:14
Stupid people complained because IE8 in Win7 allowed to detect tab responsivenes problems, Microsoft listened to these morons and so Microsoft has decided to remove this cool feature with this patch. What a shame!

Last edited by jamesVault on 06 May 2009 - 17:42
#5.1 java2beans on 06 May 2009 - 17:37
Two possibilities coming out of this statement. Either the majority is stupid or the feature is stupid.
#5.2 +Kirkburn on 06 May 2009 - 19:00
jamesVault said,
Stupid people complained because IE8 in Win7 allowed to detect tab responsivenes problems, Microsoft listened to these morons and so Microsoft has decided to remove this cool feature with this patch. What a shame!

The timer was too short. It can be lengthened.
#5.3 jamesVault on 06 May 2009 - 19:08
Kirkburn said,
It can be lengthened.


unfortunately, this feature has been completely removed :-(
#6 Wakers on 06 May 2009 - 18:44
I just installed these updates, restarted computer - Win 7 wouldn't start, and the startup repair feature caused a series of garbled characters to appear on screen. It restarted my pc about 8 times. Oh oh I thought!

Fortunately, just powering the computer on and off allowed windows 7 to start up normally again.

I think from now on, when updates install, I shall select 'shut down' instead of 're start'!
(1 reply) #7 Ambroos on 06 May 2009 - 19:51
The updates were released for other OSes a while ago, but remember the RC1 is quite old already (a little over two weeks) and that's why it's now getting updates other versions already had.
#7.1 excalpius on 06 May 2009 - 20:38
+1
#8 Kimleng on 06 May 2009 - 20:31
I'm glad this fix came out! I just applied it, and now my work's web-based VPN application works again! Definitely isn't related to computer speed. I'm running Windows 7 on Macbook Pro 2.4 Ghz with 6GB of RAM. Last I checked, that wasn't exactly "slow".
#9 bbfc_uk on 06 May 2009 - 20:34
Installed last night. The Tab 'Hang' Patch is great, web pages load up a lot quicker now, shame they had to completely disable this feature.
#10 trip21 on 06 May 2009 - 22:17
I think IE8 needs a lot more patches it's the worst thing in windows 7 and its incredibly slow compared to IE7 on Vista
#11 liemfukliang on 06 May 2009 - 23:03
How many day before leaked latest W7 build like 7110 or else with this patch installed?
#12 waldenasta on 07 May 2009 - 04:07
I love WIN7 RC but that "aero shake" feature. Is there a way to adjust to just a few shakes??...Kinda cool but annoying feature.
(1 reply) #13 vanacid on 07 May 2009 - 13:34
I installed Windows 7 RC and I must be blind. I don't see much difference with Vista.
UAC is still there and is still intrusive (I think it is a good move from microsoft, but a lot of people complained about it)
The taskbar is bigger (Just set the option to have a smaller taskbar if you like it slim, and it is back to how vista looks)

Few new things I see in the OS :
- Aero Peek (windows preview in the taskbar)
- Ability to "dock" your window on the left or on the right
- A cleaner way to display the notification tray

That sums it up... it really is not THAT different from Vista.
If you didn't like Vista, you will feel the same about Windows 7.
Nothing really changed for the user.

Am I blind ?
#13.1 Ambroos on 07 May 2009 - 16:16
vanacid said,
I installed Windows 7 RC and I must be blind. I don't see much difference with Vista.
UAC is still there and is still intrusive (I think it is a good move from microsoft, but a lot of people complained about it)
The taskbar is bigger (Just set the option to have a smaller taskbar if you like it slim, and it is back to how vista looks)

Few new things I see in the OS :
- Aero Peek (windows preview in the taskbar)
- Ability to "dock" your window on the left or on the right
- A cleaner way to display the notification tray

That sums it up... it really is not THAT different from Vista.
If you didn't like Vista, you will feel the same about Windows 7.
Nothing really changed for the user.

Am I blind ?


You probably forgot to notice how it is way faster and the taskbar is a brilliant way to manage your open applications.
#14 Wakers on 07 May 2009 - 21:16
Use the OS for a week. The superbar is brilliant, and it is so much snappier than Vista was, on all hardware platforms.

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