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AT&T to Verizon, "there's a lawsuit for that"

Andrew Lyle   on 03 November 2009 - 21:56 · 73 comments & 15247 views

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AT&T is now suing Verizon Wireless over their recent commercial about their "spotty" 3G coverage. The commercial takes a jab at AT&T and Apple's iPhone in the commercial, changing the popular iPhone catch phrase, "there's an app for that" to "there's a map for that", pointing out AT&T's 3G coverage.

AT&T's lawsuit against Verizon Wireless claims the latest advertising campaign falsely suggests AT&T customers have coverage gaps. AT&T thinks that Verizon is trying to fool consumers into thinking they can not use their mobile phone outside of AT&T's 3G coverage area, while the map does not show AT&T's massive 2G coverage.

Near the end of the 30 second commercial, viewers can see a side-by-side comparison image that compares only the 3G coverage, instead of including AT&T's cellular service. Verizon has already modified their commercial, removing the phrase "out of touch" and adding in "Voice and data services available outside of 3G areas." AT&T is now trying to have the commercial stopped.


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(5 replies) #1 thealexweb on 03 Nov 2009 - 22:15
Take that AT&T, are they really that bad? Overall excellent advert.

Last edited by thealexweb on 03 Nov 2009 - 22:27
#1.1 jandler on 03 Nov 2009 - 23:16
Microsoft makes touchy ads against Mac laptop and Apple whine. Verizon makes touchy ads against AT&T and they whine too. Kinda funny.
#1.2 XmoshiX on 04 Nov 2009 - 01:31
thealexweb said,
Take that AT&T, are they really that bad? Overall excellent advert.


Yeah, it's really that bad. AT&T server is abysmal at best.
#1.3 M_Lyons10 on 04 Nov 2009 - 03:53
XmoshiX said,
Yeah, it's really that bad. AT&T server is abysmal at best.


+1. Anyone that I know that has had AT&T agrees with this. I'm glad that someone finally had the guts to put it out there. I hope this is thrown out.
#1.4 PatrynXX on 04 Nov 2009 - 07:01
M_Lyons10 said,
+1. Anyone that I know that has had AT&T agrees with this. I'm glad that someone finally had the guts to put it out there. I hope this is thrown out.


I've got a Go Phone so really don't know much about 3G. But I saw the coverage map for ATT recently and certainly Verizon whips there behind for it. Went to South Dakota, no bars. Went to Prairie Du Chien WI, no bars no bars for miles on end.

Now 3G for ATT is a joke, my brothers got the AT&T Tilt (HTC) doesn't really get true 3G. We visited someone in Des Moines IA and then he was rocking. But 3G support for AT&T is spotty at best.
#1.5 PaulDr on 04 Nov 2009 - 14:59
PatrynXX said,
I've got a Go Phone so really don't know much about 3G. But I saw the coverage map for ATT recently and certainly Verizon whips there behind for it. Went to South Dakota, no bars. Went to Prairie Du Chien WI, no bars no bars for miles on end.


I had ATT before coming to college in South Dakota and had to drop them because they had 0 service in my town. No voice or data. Despite being assured by them I would.
(4 replies) #2 ScottDaMan on 03 Nov 2009 - 22:31
So AT&T are crybabies too. I'll *NEVER* switch back to AT&T. Been using Verizon for 1 year and its AMAZING how I can keep my bluetooth voice connection while driving now.
#2.1 mindscape on 03 Nov 2009 - 23:30
Go look up how bluetooth works. Bluetooth is build into the devices, not a service provided by Verizon or AT&T or any other carrier.
#2.2 briangw on 04 Nov 2009 - 01:25
mindscape said,
Go look up how bluetooth works. Bluetooth is build into the devices, not a service provided by Verizon or AT&T or any other carrier.


True, but the phone model provided by AT&T could have had a crappy Bt module.
#2.3 Draje on 04 Nov 2009 - 01:37
At least, from what I've experienced. it is easier to switch an AT&T SIM into an unlocked phone (the only type of phone I'll ever use) than to switch phones on Verizon.
#2.4 /- Razorfold on 04 Nov 2009 - 02:46
Draje said,
At least, from what I've experienced. it is easier to switch an AT&T SIM into an unlocked phone (the only type of phone I'll ever use) than to switch phones on Verizon.


Well yeh switching sims is easy, but for verizon all you do is go online and enter the UID of your new phone and your number / voicemail is transferred over, at least thats what I had to do...so maybe things have changed now

And yeh you probably got a crappy bluetooth module =/
(1 reply) #3 Kaidiir on 03 Nov 2009 - 22:31
That's about a 9.5 on the butthurt-o-meter.
#3.1 Tekkerson on 03 Nov 2009 - 22:44
haha
(1 reply) #4 /- Razorfold on 03 Nov 2009 - 22:36
I love how AT&T claims to have the nations fastest 3g network And I especially love how I can never get a stable signal strength. During the day my phone gets 1-4 bars in my room, at night it drops to 1. And hell if I walk into my kitchen (directly below my room) I get 0 bars.

AT&T thinks that Verizon is trying to fool consumers into thinking they can not use their mobile phone outside of AT&T's 3G coverage area, while the map does not show AT&T's massive 2G coverage.


Maybe they need to learn to read too... it clearly says AT&T 3g coverage....

I switched to verizon last month and its so so much better and I pay less for the same plan too.

Last edited by /- Razorfold on 03 Nov 2009 - 22:49
#4.1 winrez on 04 Nov 2009 - 06:34
Razorfold said "I love how AT&T claims to have the nations fastest 3g network And I especially love how I can never get a stable signal strength. During the day my phone gets 1-4 bars in my room, at night it drops to 1. And hell if I walk into my kitchen (directly below my room) I get 0 bars."

It the fastest because nobody can connect to it so they barely have any of their bandwidth being used
(7 replies) #5 r4lx on 03 Nov 2009 - 22:36
CDMA 1G-2G-3G-20G sucks
#5.1 /- Razorfold on 03 Nov 2009 - 22:45
r4lx said,
CDMA 1G-2G-3G-20G sucks


You do know CDMA was the first technology to support 3g right?

While GSM is more popular, and the idea of having sim cards is better than phones locked to networks. In america, the GSM carriers are terrible...
#5.2 r4lx on 03 Nov 2009 - 22:55
/- Razorfold said,
You do know CDMA was the first technology to support 3g right?

While GSM is more popular, and the idea of having sim cards is better than phones locked to networks. In america, the GSM carriers are terrible...


Yes, you're right, but I'll take a decent GSM service over any CDMA service. I think Verizon or Sprint should migrate to GSM/UMTS if they want to get more customers, CDMA is a very restrictive technology compared to GSM convenience and international compatibility.
#5.3 /- Razorfold on 03 Nov 2009 - 23:04
r4lx said,
Yes, you're right, but I'll take a decent GSM service over any CDMA service. I think Verizon or Sprint should migrate to GSM/UMTS if they want to get more customers, CDMA is a very restrictive technology compared to GSM convenience and international compatibility.


Well a good amount of americans don't travel abroad or even hold pasports, so international compatibility isn't that big a deal (and if you do travel, then both sprint and verizon have global phones that have both the CDMA and GSM radios with a simcard)

As for convenience, it doesn't really matter unless you travel abroad. Get a new phone? just enter the UID in your account online and your number/voicemail is transferred over immediately.

The only reason I ever used AT&T in america was because I live in HK but go to university here so I needed a GSM phone. However, last month got myself a global phone from verizon so now when I go back I slip in my HK sim card and use GSM and in America it uses verizons cdma network.
#5.4 SoCalRox on 03 Nov 2009 - 23:50
r4lx said,
/- Razorfold said,
You do know CDMA was the first technology to support 3g right?

While GSM is more popular, and the idea of having sim cards is better than phones locked to networks. In america, the GSM carriers are terrible...


Yes, you're right, but I'll take a decent GSM service over any CDMA service. I think Verizon or Sprint should migrate to GSM/UMTS if they want to get more customers, CDMA is a very restrictive technology compared to GSM convenience and international compatibility.
I have Sprint and my phone works CDMA here, GSM when outside the USA.

By the way, I once worked for Cingular (AT&T) and was so impressed with what I discovered that I changed to Verizon while working there. NEVER will go back to them. I am probably getting screwed just as badly by Sprint, and Verizon before,. but at least I didn't know HOW they did it.

iPhone- handhelds for wusses.
#5.5 dagamer34 on 04 Nov 2009 - 03:11
r4lx said,
/- Razorfold said,
You do know CDMA was the first technology to support 3g right?

While GSM is more popular, and the idea of having sim cards is better than phones locked to networks. In america, the GSM carriers are terrible...


Yes, you're right, but I'll take a decent GSM service over any CDMA service. I think Verizon or Sprint should migrate to GSM/UMTS if they want to get more customers, CDMA is a very restrictive technology compared to GSM convenience and international compatibility.


Verizon will begin transitioning to a GSM-based 4G standard next year (LTE), so I think they're already on track to do what you've asked. The phones will probably be world phones and still have CDMA chips in them, since I doubt their 4G network will be everywhere at once when it launches.
#5.6 M_Lyons10 on 04 Nov 2009 - 03:59
dagamer34 said,
Verizon will begin transitioning to a GSM-based 4G standard next year (LTE), so I think they're already on track to do what you've asked. The phones will probably be world phones and still have CDMA chips in them, since I doubt their 4G network will be everywhere at once when it launches.


I've heard about that as well. I'm kind of curious to see how that is going to work out though. Will current Verizon phones work on the new network? I would think they would have to, right?
#5.7 nullie on 04 Nov 2009 - 06:18
And on the other hand, Sprint has chosen the WiMAX route which isn't based on GSM, instead an open-standard.
#6 naap51stang on 03 Nov 2009 - 22:39
LMAO......hey at&t, go [snipped]. This doesn't have a snowball chance in you know where.
If at&t spent some MONEY on their network, instead of lining their pockets, perhaps their 3G speeds
would be faster than dialup!

Last edited by John S. on 07 Nov 2009 - 09:38
(4 replies) #7 on 01 Jan 1970 - 00:00
#7.1 bob_c_b on 03 Nov 2009 - 22:40
(snipped)



lol, your envy is so obvious. I have not had a single issue with ATTs network yet, have yet to drop a call since I switched from Verizon and the data network has been trouble free.

Last edited by rm20010 on 04 Nov 2009 - 15:03
#7.2 Karo - 323z IT on 04 Nov 2009 - 02:50
bob_c_b, you have been stuck in the days when it was Cingular. AT&T has plunged from a once decent carrier to something worse. T-Mobile US 3G is exactly like what the map showed except their networks can handle the load yet AT&T won't want to upgrade or add more towers. In a 5-bar area, 3G has dropped for me and million others using AT&T.
#7.3 Volatile on 04 Nov 2009 - 03:31
actually AT&T put/is putting 70+ new towers in NC....
#7.4 +dead.cell on 04 Nov 2009 - 04:32
Good for NC then.

I have a friend of mine who wanted out of AT&T so bad, he gave the phone and plan over to his brother and jumped to Verizon. Nothing to do with wanting a certain kind of phone either. Apparently, it was just that bad. :/

@Houston, TX
(1 reply) #8 Shadrack on 03 Nov 2009 - 22:48
They should be allowed to highlight the difference in 3g coverage between AT&T and Verizon. AT&T's 3g coverage is absolute **** in comparison. I love my iPhone but the service coverage is just plain ****ty. Even in areas WITH 3g coverage (according to the map), my iPhone goes in-and-out of Edge/3g while standing in the same place. Its like their **** keeps getting locked up and someone needs to reset the router.

Verizon should be allowed to keep the commercial. AT&T doesn't like? Make it better for ****s sake!
#8.1 M_Lyons10 on 04 Nov 2009 - 04:01
Good post. LOL One of my friends that just switched to Verizon from AT&T commented on the same behavior when he was with AT&T. I don't know what's wrong there, but they have some SERIOUS issues with their network.
(4 replies) #9 Nashy on 03 Nov 2009 - 22:56
Holy ****. I live in Australia, and I am mighty impressed with Verizon's 3G coverage based on their maps. That is absolutely, and utterly amazing.
#9.1 Shadrack on 03 Nov 2009 - 22:58
Nashy said,
Holy ****. I live in Australia, and I am mighty impressed with Verizon's 3G coverage based on their maps. That is absolutely, and utterly amazing.


Verizon has the best service with the ****tiest phones, no doubt.
#9.2 Leo Natan on 04 Nov 2009 - 02:31
Shadrack said,
Verizon has the best service with the ****tiest phones, no doubt.

I think his comment was made as sarcasm for not caring about this sh*t on an international website.
#9.3 Karo - 323z IT on 04 Nov 2009 - 02:53
The only decent phones they have are the Blackberry Tour and lets hope the MotoDroid and Blackberry Storm 2
#9.4 M_Lyons10 on 04 Nov 2009 - 04:02
Leo Natan said,
I think his comment was made as sarcasm for not caring about this sh*t on an international website.


Well, in fairness Neowin does report on global news. There is a lot of news that isn't US specific...
#10 Tatiania on 03 Nov 2009 - 22:57
My Verizon Touch Pro 2 always has at least 3-4 bars and never switches out from 3G no matter where I am.. I love Verizon.. no problems at all with 3G coverage!
(1 reply) #11 NoLiMiT06 on 03 Nov 2009 - 23:12
They suck and they are whinny little b*tches all there is to it. They wanted a $800 deposit from me just for a damn line and I work for them! So yea take it how you want, they are just ****ed that someone pointed out the obvious...
#11.1 Volatile on 04 Nov 2009 - 03:36
$800... yea....
#12 mindscape on 03 Nov 2009 - 23:31
hah. never thought i'd see a verizon vs att war brew up the same way that the apple vs. microsoft does...
(1 reply) #13 thornz0 on 03 Nov 2009 - 23:41
how does this lawsuit have any base what-so-ever? they clearly say 3G coverage, and honestly shouldn't someone be suing AT&T for their shotty and misleading attempts in selling 3GS iphones with their "cover america" pictures when in fact most of their network area is not 3G?
#13.1 M_Lyons10 on 04 Nov 2009 - 04:03
Exactly.
(1 reply) #14 bryonhowley on 03 Nov 2009 - 23:47
Well all I can say about that is when we go o the casino I get full bars and my 3g never drops out on the other had two people that i go with are both on Verizon and about 20 miles out side the city they loose there 3g and shortly after that no bars I on the other had have no problems up or back. So from my view AT&T smokes Verizon.
#14.1 Ken Mickeletto on 04 Nov 2009 - 14:49
One friggin case! You have to look at it in a whole. Are you that uneducated that you can't compare maps?
(2 replies) #15 jafoman on 03 Nov 2009 - 23:57
Oops...

T-Mobile outage all over the USA... Haha.

http://forums.t-mobile.com/tmbl/board/mess...;thread.id=6168
#15.1 ripgut on 04 Nov 2009 - 00:06
jafoman said,
Oops...

T-Mobile outage all over the USA... Haha.

http://forums.t-mobile.com/tmbl/board/mess...;thread.id=6168




Yea, can call out, but can't receive.
#15.2 M_Lyons10 on 04 Nov 2009 - 04:04
Oh jeez... T-Mobile's really having some serious issues of late. What's going on??
#16 darklordofthesith on 04 Nov 2009 - 00:05
Yes, I also have had no issues with ATT. I haven't had a dropped call or gone below 4 bars in my area which is eastern pennsylvania. I also can applaude their customer service for I have not one complaint. My blackjack 2 flies when on the web. no lag whatsoever. I myself would never change providers. I also like to keep my family talk minutes for which I pay for.
(1 reply) #17 MulletRobZ on 04 Nov 2009 - 00:25
That ad is simply ridiculous and goes to prove that both AT&T and Verizon are lame. Even compared to the Big 3 Canadian wireless carriers (at least in wireless coverage)! While Verizon is stuck with EvDO Rev. A (3.1 Mbps) and AT&T is stuck with limited HSDPA coverage that was only upgraded to 7.2 Mbps earlier this year; Canada recently got HSPA+ (21 Mbps). Rogers has 7.2 Mbps HSDPA since 2008 (1 year ahead of AT&T) and started offering HSPA+ in its major cities a couple months ago, but that pales in comparison to Bell and Telus, both of which are about to unveil its own HSPA+ networks that offers even greater coverage.
#17.1 TechGuyPA on 04 Nov 2009 - 06:44
The problem is that here in the US the majority of people believe in whatever the "sales person" tells them and are way to lazy to get off their a** to actually question things. Which means business like AT&T only do enough to get by because people dont ask WTF? In other parts of the world people question WTF on a daily basis over everything so business know they better be on top of things or else they will get royally nailed to a wall by the people and they may not be in business for very long.
This is why AT&T can have such an F'up network yet people go goo-goo for things like the iPhone, and AT&T can get away with charging so much more and giving so little. If people in a majority actually made noise and put AT&T to the wall, they may actually bother to spend money on their network, but since they know only a handful of people in the states even know or understand CDMA vs GSM vs coverage etc, they will just continue to do just enough to get by.
(1 reply) #18 Shadrack on 04 Nov 2009 - 00:51
I have to admit, the commercial is really good. AT&T's response should be to cover 100% of the US map, not sue.
#18.1 M_Lyons10 on 04 Nov 2009 - 04:05
Exactly. Make it better... Everyone I know that had AT&T has switched to Verizon and are thrilled. Why isn't AT&T's service even improving? It doesn't even seem like they care.
(1 reply) #19 Billus on 04 Nov 2009 - 00:57
I don't live in the US so I don't really know much about these companies but that was an awesome ad. Nice Samsung phone too, Omnia Pro right?
#19.1 M_Lyons10 on 04 Nov 2009 - 04:12
Billus said,
I don't live in the US so I don't really know much about these companies but that was an awesome ad. Nice Samsung phone too, Omnia Pro right?


The commercial says that it's the Samsung Rogue. It is a very sharp looking phone though. I've never seen that model. It's nice. I love my Samsung Omnia myself. The Omnia 2 is coming out soon as well, which is VERY nice.
#20 dimithrak on 04 Nov 2009 - 01:42
Only reason Verizon have a good coverage is cause of CDMA. AT&T make the switch, the will to.. So they should clearly state that in the ads.. Verizon outside the US.. have no place... behind technology.. all BS if you ask me.. either way, I also think AT&T should suck it up and play hard ball by attacking back.. such cry babies..
(1 reply) #21 n301 on 04 Nov 2009 - 02:08
I saw that exact commercial last night. I just want to add, this is nothing more than Verizon trying to dip there wick into the Apple Vagina
#21.1 Night Prowler on 04 Nov 2009 - 02:29
Yea, reminds me a little of the Apple vigina trying to get a little piece of Microsofts wick.
#22 Bemani Dog on 04 Nov 2009 - 02:55
They make clear in the advertisement it's 3G they are talking about. This lawsuit is a waste of breath.
#23 WhoTheF on 04 Nov 2009 - 03:03
Show 2G coverage for what? To compare ATT's 2G coverage v/s Verizon 3G coverage? Seriously, retards?

Everyone's buzzing about 3G, and ATT is still stuck to it's 2G pride. Wow, amazing.
#24 +shinji257 on 04 Nov 2009 - 03:14
Cellular service is dependent on the region you live in. Where I live AT&T is probably the best there is. I have been a very happy 8+ year customer with them. I plan to renew my contract in January when it comes up by getting another phone. On that note a friend has T-Mobile and it sucks horribly since there are at least 3 coverage dead zones around here for them. Those same spots have high reception from AT&T. I also don't drop calls on my Motorola phone with AT&T but I have had calls drop with my iPhone in the same areas which is part of why I sold it a year after I got it.

On that note though 3G coverage does suck where I am. I am probably right on the edge of the coverage area. They are probably behind the curve for quite a bit since I think at least one provider is moving forward with plans for 4G deployment soon. Sprint has better 3G coverage around here but their dropped call rate is bad in my opinion.
(1 reply) #25 MistaT40 on 04 Nov 2009 - 03:20
When you can't beat them, sue them - seems to be trend.
#25.1 M_Lyons10 on 04 Nov 2009 - 04:14
Exactly. Why not just make your product better so that you can actually compete?? It's annoying.
#26 +dead.cell on 04 Nov 2009 - 04:35
I actually really liked that commercial.

All in all, screw AT&T. I really dislike most of their services and how they handle things, U-Verse being the one exception to it all. Even then though, it still costs quite a bit...
#27 webeagle12 on 04 Nov 2009 - 04:48
I chuckle at the title
#28 smithy_dll on 04 Nov 2009 - 06:26
I am appauled at the state of the mobile phone networks in the US, and that comes from an Aussie.

I mean who still uses CDMA?, it's all about UMTS now.
(3 replies) #29 StaticL on 04 Nov 2009 - 11:10
Idk why you guys have so much hate for AT&T everywhere i went while on Verizon i had only "decent" signa,l if I had it, and I never had signal in my own house so I rarely used it (this is in PA, NC and TX). Switched to AT&T and had signal everywhere and always full bars included my house, so I use it more than the house phone. I currently live and work between Arlington TX and a small town south of that. So I'm stepping up to all the haters and saying I'm very happy with AT&T.
#29.1 nokiaxion on 04 Nov 2009 - 11:45
StaticL said,
Idk why you guys have so much hate for AT&T everywhere i went while on Verizon i had only "decent" signa,l if I had it, and I never had signal in my own house so I rarely used it (this is in PA, NC and TX). Switched to AT&T and had signal everywhere and always full bars included my house, so I use it more than the house phone. I currently live and work between Arlington TX and a small town south of that. So I'm stepping up to all the haters and saying I'm very happy with AT&T.

The maps posted is true you know...

So you might live in a 3G area but as you can see most don't and Verizon has ALOT more 3G area.
#29.2 Magallanes on 04 Nov 2009 - 12:34
while those maps are true but it miss to post the 2g coverage.


At&t 2g coverage.
#29.3 jstillion on 04 Nov 2009 - 13:29
Magallanes said,
while those maps are true but it miss to post the 2g coverage.


At&t 2g coverage.


It was Verizon 3g vs At&T 3g (not 2g coverage). For me the comerical was very clear this was the "high speed" 3g network for enhanced features of the phone. I did not get the impression that AT&T "normal" cell phone calls were somehow non-working in the majority of the us.
#30 oz. on 04 Nov 2009 - 13:19
can you use nokia E52 on Verizon?
#31 jstillion on 04 Nov 2009 - 13:31
I want GSM to succeed, only for the fact the standard is designed to allow you to move your sim card to another phone vs cdma "locked" phones. However, I do think Verizon has a far superior network in place then AT&T.
#32 Avangelon on 04 Nov 2009 - 15:56
I'd rather have "an app for that" than just "a map for that"
#33 a2carat on 04 Nov 2009 - 21:13
I recently drove from nevada to florida... and 3g coverage from att sucks... the only places i had 3g was in the big cities...anywhere else was edge( if any).. it was funny b/c whenever i looked at my cellphone and saw I had 3g I said where getting close to a big city...
#34 Pharris on 04 Nov 2009 - 23:09
AT&T can sit on it. Their coverage has always been atrocious, and the fact that I returned from a year long deployment to the middle east to find a $2,700 bill from them(over an account that only cost $40 a month and they had told me would be put on standby until I returned) doesn't endear me to them. They threatened to send me to collections, and only after me threatening to go to the media did those kind folks offer to retract the charges. Had T-mobile for four years now, and never had a problem. They've been painfully understanding when I needed extensions on my due date for bills, and it's a rare occasion I find a dead zone.

tl;dr AT&T sucks. Carry on.

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