In an exclusive interview with ChannelWeb, AMD Executive Vice President of the Computing Products Group Mario Rivas discusses how the planned ramp-up of the company"s Operton and Phenom quad-cores failed and what AMD is doing to fix problems. Here are edited excerpts.
When did AMD discover the glitch on Barcelona and Phenom? What did you do when you found out there was a problem?First, let me give you a little bit of background here. No. 1, we"ve been saying all along, it"s unfortunate that the problems we are causing are coming across like we don"t care about the channel. We"ve been getting quite a few phone calls from our partners in the channel asking, "Have you changed your mind?" The answer is no.