Garmin is gradually bringing its services back online after a major cyber attack last week. The fitness tracking company has confirmed that it fell prey to a cyber attack known as ransomware on July 23.
In a press release, Garmin said the attack encrypted some of its systems, resulting in disruption to its online services including website functions, customer support, customer facing applications, and company communications. ZDNet also reported last week that the perpetrators were able to lock the company"s production systems using a strain of ransomware called WastedLocker. Garmin said it immediately took action on the incident:
"We immediately began to assess the nature of the attack and started remediation. We have no indication that any customer data, including payment information from Garmin Pay, was accessed, lost or stolen. Additionally, the functionality of Garmin products was not affected, other than the ability to access online services."
The company added that it expects to resume normal operations over the next few days as it works to restore those affected systems. Currently, its system status page indicates limited operations for some services such as Garmin Connect, Strava, vivofit Jr., courses, and more. Garmin also said its services might be delayed while it"s processing the backlog of information.
Garmin did not say whether it paid for the decryption key to get rid of the ransomware. That being said, it maintained that the outage does not have any "material impact to our operations or financial results."