Google began rolling out a fix for a technical glitch (specifics were not disclosed) on its Personalized Google.com Home Page service at around 3 a.m. ET on Friday, which affected an undetermined number of users. The company didn"t declare the problem solved until almost 2 p.m. ET Friday, about 32 hours after the first problem reports started surfacing. "A number of Google users had difficulty accessing their settings and preferences on the personalized version of their homepages over the past day. Users should have their personalized homepages restored at this time. We apologize for the inconvenience this may have caused our users. We know how important Google Personalized Homepage is to our users, so we take issues like this very seriously."
The problem, which kept quite a few users" hands busy typing complaints furiously to Google, erupted at around 6 a.m. ET on Thursday and was fixed gradually for groups of users throughout Friday morning up until just before Google announced the issue had been resolved. In a number of forum postings, users called on Google to offer an explanation for the problem and to let them save their Personalized Home Page settings locally to their PCs.