HP has asked 15,700 customers around the world to send back their HP- or Compaq-branded notebook batteries or risk the potentially faulty power packs overheating and catching fire. The recall comes six months after the company made a similar request for the return of certain laptop batteries.
This time round, the recall affects buyers of HP Pavilion notebooks with model numbers starting "DV1" and "ZE2"; Compaq Presarios with model numbers starting "V2" and "M2"; and HP Compaq kit with model numbers commencing "NX48". The recall follows the receipt of 20 complaints of batteries overheating. HP said it had received 11 reports of property damages and one of a minor burn injury relating the the overly hot batteries.