A new glitch in one of Microsoft"s server software packages is causing headaches for some small businesses.
The problem affects all customers who installed SharePoint Services after Nov. 24 and prevents SharePoint from installing properly.
Microsoft said it learned of the problem last week and posted a knowledge base article describing the problem on its Web site and to a newsgroup. It said it added more prominent links about the problem on its site on Monday. In the posting, the company said it expected to have a software update correcting the issue "in the next several days."
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Security software maker Symantec has fixed a problem in the company"s product activation technology that was causing its Norton family of security applications to fail.
The problem affected a small percentage of the more than 1.2 million users of the company"s Norton Antivirus 2004, Norton Internet Security 2004, Norton Antispam 2004 and Norton SystemWorks 2004. For those customers, the applications would mistakenly ask for a product activation code every time a PC was rebooted, and eventually the program would become locked.