The Windows Live Team is at it again. Following the major release of the Windows Live Essentials 3 days ago, the team has released Windows Live Solution Center.
The name is quite a cliche though. Most would assume that the website would provide solutions for users using all of the Windows Live products and services. However, the main focus of the new solution center at the moment is Windows Live Hotmail. The Windows Live team has stated that more services will be covered in the new solution center at a later date, but that doesn"t mean you absolutely cannot ask for help with other Windows Live products and services. Their are hundreds of contributers who are helping in other areas, not just Hotmail.
While you can still send feedback directly to the Hotmail team via the feedback link, or by completing the surveys that the team sends out, the new solution center is designed for real-time help and solutions. There will be Microsoft staff solving customer problems, moderating the website, and posting vital information regarding the Windows Live Hotmail Service.
This new solution center can and is being used for Hotmail customers to spread the tips and tricks of Hotmail, as well as providing answers to the frequently asked questions. Hotmail updates and server outages will also be posted on the solution center by the Windows Live Hotmail team.