Microsoft has now pulled the pulled the automatic firmware update for the Surface Pro 2 tablet that the company first released earlier in December as more and more owners of the product have reported errors in installing the upgrade.
As we reported a few days ago, there have been quite a few people who posted that they were unable to install the firmware update on the tablet. Other users that did manage to get the update installed have since reported that the tablet now has a shorter amount of battery life. Neowin contacted Microsoft to ask about the reports but received no response at that time. Today, Microsoft has finally issued an official statement on the problem on those same support forums:
To ensure the best experience for our customers during the holiday season, we have taken steps to remove the update for Surface Pro 2 that was previously published through Windows Update on December 10th, 2013. We are working to release an alternative update package after the holidays.
The December firmware update was supposed to offer a number of improvements and bug fixes for the Surface Pro 2, including better "system stability, including when minimizing full screen games" and upgrades to its Wi-Fi driver.
Microsoft released firmware updates for all four versions of its Surface tablets in December but the Surface RT, Surface 2 and Surface Pro downloads are all still available.