Microsoft said Friday that some
people who use its Hotmail and MSN e-mail services are not receiving
e-mail sent from Comcast accounts and other Internet service providers.
Brooke Richardson, a group
product manager with Microsoft"s MSN online division, said the problem
appears to be due to an increase in e-mail volumes, which it is
attributed in part to the Sober Internet worm.
She said the high volumes are causing e-mail to either be delayed or not make it to MSN and Hotmail users at all. Richardson said the problem began
earlier this week. She would not name the other Internet service
providers besides Comcast whose users were encountering the same
problem. She also couldn"t say when the problem would be fixed.