Microsoft, whose Xbox game machine debuted in Japan 10 days ago, said Monday that several Xbox users had reported that the console was scratching game discs, but there was no need to recall the hardware or software.
The software giant said the DVD discs spinning in the console most likely were improperly placed on loading trays or by the sliding tray itself and caused the small scratches.
"In the case that there is actual damage that makes it impossible to play games, we will of course replace them," said Midori Takahashi, a Microsoft Xbox spokeswoman. "But so far we have not found this to be the case."