Oracle users have welcomed the chance to fine-tune their software rather than integrate new releases, but are still unhappy with Oracle"s pricing model, according to the UK Oracle User Group (UKOUG).
A year with no major releases has allowed Oracle"s customers to focus on what they have already bought. By doing so, they have seen an improvement in stability, said Ronan Miles, UKOUG chairman.
"Without the distraction of a 10i release, our members have focused on what they have. They have been able to improve performance [of their applications], and consequently are more satisfied," Miles said.
But users still have some areas of concern, especially around pricing.
Oracle changed its pricing model in June 2001 in response to customer dissatisfaction.