A technical glitch is preventing some people who use Microsoft"s Windows XP operating system from connecting to America Online"s high-speed cable service, an AOL spokesman said Thursday.
The glitch has affected a "very small number" of AOL members who are accessing the Internet through the Time Warner Cable service with computers running Windows XP.
"We are currently working with Microsoft to quickly address the issue," AOL spokesman Andrew Weinstein said.
He added that the glitch will be fixed within the next two weeks. In the meantime, AOL has implemented a different configuration to restore connections for cable users affected by the glitch.
Weinstein would not say whether the glitch was an issue with Windows XP, AOL or Time Warner Cable.