Sony has more trouble on their hands. Not only do they have a security issue to deal with, they now have issued a recall and will be dealing with the issues stemming from that as well. The BRAVIA LCD TVs being recalled were sold in Japan and other regions. Apparently, the TV sets can overheat and melt the upper casing. A backlight component is the source of the problem, according to TechCrunch.
The eight TVs in question have the following model numbers and were sold after 2007: KDL-40D3400, KDL-40D3500, KDL-40D3550, KDL-40D3660, KDL-40V3000, KDL-40W3000, KDL-40X3000, and KDL-40X3500. Sony says that a total of eleven incidents were reported in Japan since 2008, according to Business Week. The company says no incidents have occurred outside Japan.
Sony says that they will fix the sets for free if a defective part is found. For some owners, rentals may be available while service crews repair the TVs. Sony, however, will not replace the sets or issue refunds. An analyst told Bloomberg that:
Sony-related recalls are following one another and that may ruin the company’s brand image. Considering Sony’s overall business size, the TV recalls won’t shake the company’s grounding.
Sony says that it will issue further statements regarding the recall and the additional information will be offered to their customers in the United States, Europe and other regions.