Hum Posted September 15, 2011 Share Posted September 15, 2011 NEW YORK (CNNMoney) -- UPS announced on Wednesday that it is debuting a new customized delivery service that could eventually make those annoying "Sorry we missed you" notes a thing of the past. UPS said its new "My Choice" membership service, which launches on Oct. 3, will give consumers more control over when and where packages are delivered. My Choice has two membership levels: basic and premium. UPS customers can register for the basic service for free. With this, members will get a phone call, email or text alert letting them know a day in advance that a package is on the way and providing a four-hour window for an expected UPS delivery. Customers can also opt to electronically authorize delivery of a package that requires a signature. Additionally, for a $5 fee, customers can reroute a package to another address or have it delivered to their nearest UPS store. The premium membership has an annual $40 subscription fee. It gets customers all of the benefits of the basic membership plus an online delivery calendar that shows the status of the UPS home delivery. For an extra $5, premium customers will also be offered a shorter, confirmed two-hour window for delivery. more Link to comment https://www.neowin.net/forum/topic/1025706-ups-unveils-new-customized-delivery-service/ Share on other sites More sharing options...
acnpt Posted September 15, 2011 Share Posted September 15, 2011 So are you able to select the slots, or are they just notifications? Here in the UK, DPD provides a one hour window notification, by email/text (Also an afternoon delivery option). Which I love, as I hate having to listen for couriers, it gets me stressed. :laugh: Hopefully this gets rolled out globally. Link to comment https://www.neowin.net/forum/topic/1025706-ups-unveils-new-customized-delivery-service/#findComment-594312674 Share on other sites More sharing options...
Hum Posted September 15, 2011 Author Share Posted September 15, 2011 If a customer has a cell phone, I don't see why the delivery driver couldn't call, right before bringing your package ! :p Link to comment https://www.neowin.net/forum/topic/1025706-ups-unveils-new-customized-delivery-service/#findComment-594312742 Share on other sites More sharing options...
Sir Topham Hatt Posted September 15, 2011 Share Posted September 15, 2011 Well done to them, delivered and signed for at 13:31 :p Link to comment https://www.neowin.net/forum/topic/1025706-ups-unveils-new-customized-delivery-service/#findComment-594312912 Share on other sites More sharing options...
acnpt Posted September 15, 2011 Share Posted September 15, 2011 On 15/09/2011 at 14:59, Mr Spoon said: Well done to them, delivered and signed for at 13:31 :p :laugh: Although I did seem to spell my name wrong, well the driver did. Link to comment https://www.neowin.net/forum/topic/1025706-ups-unveils-new-customized-delivery-service/#findComment-594312964 Share on other sites More sharing options...
James Rose Posted September 15, 2011 Share Posted September 15, 2011 We live in an apt in NYC, and our intercom system calls our cell phone, so we can let the UPS or any other delivery person into the building from anywhere... and yet we often get a "sorry we missed you" when they didn't even bother to use the intercom. I get the value of this for most home owners, I just get irked that I have had to call UPS to deal with what should have not been an issue in the first place. Link to comment https://www.neowin.net/forum/topic/1025706-ups-unveils-new-customized-delivery-service/#findComment-594313000 Share on other sites More sharing options...
Seizure1990 Posted September 15, 2011 Share Posted September 15, 2011 While this idea sounds good, my UPS driver is a complete and utter *******. He routinely just skips my house, and then I have to trek over to the UPS center and pick it up myself. That's stopped recently though, maybe they finally sacked the little ****. I'm still not sure if I wanna put up extra money for supposed better service, though. Link to comment https://www.neowin.net/forum/topic/1025706-ups-unveils-new-customized-delivery-service/#findComment-594313544 Share on other sites More sharing options...
Edrick Smith Posted September 15, 2011 Share Posted September 15, 2011 So you get a notice a day in advance that it's suppose to be delivered tomorrow? Isn't that what online trackings for? Link to comment https://www.neowin.net/forum/topic/1025706-ups-unveils-new-customized-delivery-service/#findComment-594313740 Share on other sites More sharing options...
M_Lyons10 Posted September 15, 2011 Share Posted September 15, 2011 On 15/09/2011 at 14:13, Hum said: If a customer has a cell phone, I don't see why the delivery driver couldn't call, right before bringing your package ! :p Now wouldn't that be nice. Or send you a text when it's next on the route... lol Link to comment https://www.neowin.net/forum/topic/1025706-ups-unveils-new-customized-delivery-service/#findComment-594313750 Share on other sites More sharing options...
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