Guest Posted August 8, 2012 Share Posted August 8, 2012 Hello, I'm trying to use my wired Xbox 360 controller with my new laptop (which only has USB3 plugs), I plugged in the 360 controller and windows told me: "Device driver software was not successfully installed". I also installed the following drivers but it doesn't do anything. When I plug in the controller, the 360 sign on the controller lights up for a few seconds and then it stops. The controller shows up as "Bigben Controller BB7201" in the device manager. Any ideas? Thanks! Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/ Share on other sites More sharing options...
Guest Posted August 18, 2012 Share Posted August 18, 2012 Anyone have any ideas? I tried asking at some microsoft forums but no help from there either. http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/error-device-driver-software-was-not-successfully/c7f9e793-4c53-48be-b218-54224b292d41 http://social.technet.microsoft.com/Forums/en/w7itprohardware/thread/02e00630-4de0-495b-9817-f08b3259ebfd Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595103167 Share on other sites More sharing options...
ZakO Posted August 18, 2012 Share Posted August 18, 2012 Have you got the latest USB3 driver? There's an update (Intel USB3.0 Driver V1.0.4.225) on the Asus page you linked to. I'm not really sure what else you can try, but I have a wired 360 controller plugged into a USB3 port and it's working fine. Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595103175 Share on other sites More sharing options...
Guest Posted August 19, 2012 Share Posted August 19, 2012 On 18/08/2012 at 22:56, ZakO said: Have you got the latest USB3 driver? There's an update (Intel USB3.0 Driver V1.0.4.225) on the Asus page you linked to. I'm not really sure what else you can try, but I have a wired 360 controller plugged into a USB3 port and it's working fine. Yeah, I have tried multiple USB3 drivers. I don't understand why it doesn't work, it's really annoying. Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595103927 Share on other sites More sharing options...
djdanster Posted August 19, 2012 Share Posted August 19, 2012 Tried uninstalling the driver through device manager or "uninstall or change a program"? After that's done, leave the controller unplugged and install the driver pack from the top link. After installed, then plug in controller. Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595104047 Share on other sites More sharing options...
Guest Posted August 19, 2012 Share Posted August 19, 2012 On 19/08/2012 at 10:50, djdanster said: Tried uninstalling the driver through device manager or "uninstall or change a program"? After that's done, leave the controller unplugged and install the driver pack from the top link. After installed, then plug in controller. Yeah, just does the same thing. Searches windows update and eventually comes up with "No driver found". Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595104855 Share on other sites More sharing options...
Brandon H Supervisor Posted August 19, 2012 Supervisor Share Posted August 19, 2012 not to sound like the dumbass commenter but is it possible that the controller itself is faulty and sending the wrong ID or something? does it work fine on other computers? Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595104869 Share on other sites More sharing options...
nominak Posted August 19, 2012 Share Posted August 19, 2012 Try looking at Windows Update, and see if there's an update for the USB3 or Xbox 360 controller. Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595104877 Share on other sites More sharing options...
~Johnny Posted August 19, 2012 Share Posted August 19, 2012 Is this an Official Wired Xbox 360 and not one of these? http://www.bigben-interactive.co.uk/produit/produit/id/194 Because your PC isn't recognising it as an official controller, and those Bigben ones use different drivers. (You could try forcing it to use the official Xbox 360 controller driver, but it might not work at all). The Evil Overlord 1 Share Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595104909 Share on other sites More sharing options...
Mystic Mungis Posted August 19, 2012 Share Posted August 19, 2012 I've seen threads on other sites about Xbox controllers (both official and 3rd party) not working with USB3 ports and I think most, if not all, of the machines having the problem were made by Asus. I've never seen a resolution yet though :( Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595104953 Share on other sites More sharing options...
Guest Posted August 19, 2012 Share Posted August 19, 2012 On 19/08/2012 at 18:20, Brando212 said: not to sound like the dumbass commenter but is it possible that the controller itself is faulty and sending the wrong ID or something? does it work fine on other computers? Yeah, that was my first idea but no, it works fine on other computers. Thanks though! :) On 19/08/2012 at 18:25, nominak said: Try looking at Windows Update, and see if there's an update for the USB3 or Xbox 360 controller. Tried looking there, nothing there. On 19/08/2012 at 18:39, ~Johnny said: Is this an Official Wired Xbox 360 and not one of these? http://www.bigben-in.../produit/id/194 Because your PC isn't recognising it as an official controller, and those Bigben ones use different drivers. (You could try forcing it to use the official Xbox 360 controller driver, but it might not work at all). It looks exactly like that one, I thought there were the official ones, I had no idea! Are there are no drivers for this controller? On 19/08/2012 at 19:03, PalletTown said: I've seen threads on other sites about Xbox controllers (both official and 3rd party) not working with USB3 ports and I think most, if not all, of the machines having the problem were made by Asus. I've never seen a resolution yet though :( I posted on some, so it could have been my posts you've read :p Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595104997 Share on other sites More sharing options...
+jamesyfx Subscriber² Posted August 19, 2012 Subscriber² Share Posted August 19, 2012 Yeah that's definitely not the official Xbox 360 controller. Your computer can see it but can't do anything with it since there is no driver. There may be a driver for it but I wouldn't be surprised if there isn't. I would recommend just buying an official one, then you know it will work perfectly. Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595105009 Share on other sites More sharing options...
~Johnny Posted August 19, 2012 Share Posted August 19, 2012 On 19/08/2012 at 19:27, Asskicker said: It looks exactly like that one, I thought there were the official ones, I had no idea! Are there are no drivers for this controller? The official controller looks like this: http://www.dealspwn.com/writer/wordpress/wp-content/uploads/2010/06/microsoft-xbox-360-wireless-controller.jpg :p As for drivers for the controller you have - I didn't actually see any when I done a quick google search for it, and I can't see them on BigBen's site, sorry! >.< There must be somewhere though because BigBen says it does work with the PC. Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595105011 Share on other sites More sharing options...
Brandon H Supervisor Posted August 19, 2012 Supervisor Share Posted August 19, 2012 if you want to stick with wired, trade that controller in and buy a madcatz controller it's a great controller for its price and I can confirm that it works perfectly with PC gamestop usually has them in stock Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595105029 Share on other sites More sharing options...
Guest Posted August 19, 2012 Share Posted August 19, 2012 On 19/08/2012 at 19:35, jamesyfx said: Yeah that's definitely not the official Xbox 360 controller. Your computer can see it but can't do anything with it since there is no driver. There may be a driver for it but I wouldn't be surprised if there isn't. I would recommend just buying an official one, then you know it will work perfectly. I've had this one for a while, and it works with USB 2.0 ports. Sucks :( On 19/08/2012 at 19:36, ~Johnny said: The official controller looks like this: http://www.dealspwn....-controller.jpg :p As for drivers for the controller you have - I didn't actually see any when I done a quick google search for it, and I can't see them on BigBen's site, sorry! >.< There must be somewhere though because BigBen says it does work with the PC. Yeah, I've been searching but can't find anything either! I emailed their support so hopefully I'll get something back On 19/08/2012 at 19:41, Brando212 said: if you want to stick with wired, trade that controller in and buy a madcatz controller it's a great controller for its price and I can confirm that it works perfectly with PC gamestop usually has them in stock Don't think I'll be buying anything non-official, I'll go in a second hand store and see if I can find a cheap one. :) Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595105109 Share on other sites More sharing options...
Andersonr89 Posted January 14, 2013 Share Posted January 14, 2013 On 08/08/2012 at 16:39, Asskicker said: Hello, I'm trying to use my wired Xbox 360 controller with my new laptop (which only has USB3 plugs), I plugged in the 360 controller and windows told me: "Device driver software was not successfully installed". I also installed the following drivers but it doesn't do anything. When I plug in the controller, the 360 sign on the controller lights up for a few seconds and then it stops. The controller shows up as "Bigben Controller BB7201" in the device manager. Any ideas? Thanks! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I found our solution. very simple ... First, download http://www.microsoft.com/hardware/en-us/p/xbox-360-controller-for-windows#support second, using winrar, right click and extract to Xbox360_xx Third, connect the control will not install the driver. Now that is the big secret. Go to 'Device Manager', right click on the device and click 'update driver' - seek driver software on the computer - Let me pick from a list of device drivers on your computer - search for 'usb human interface device '- is probably already come to the Xbox 360 controller for windows. if it does not click 'have disk' and browse to the path where you extracted the file eg "C: \ Users \ dmsanderson \ Downloads \ Xbox360_32Ptb \ xbox360 \ setup \ files \ driver \ win7" good luck friend. this was my solution. never expect anything from microsoft Sorry poor english. hope you understand see ya! I found our solution. very simple ... First, download http://www.microsoft...windows#support second, using winrar, right click and extract to Xbox360_xx Third, connect the control will not install the driver. Now that is the big secret. Go to 'Device Manager', right click on the device and click 'update driver' - seek driver software on the computer - Let me pick from a list of device drivers on your computer - search for 'usb human interface device '- is probably already come to the Xbox 360 controller for windows. if it does not click 'have disk' and browse to the path where you extracted the file eg "C: \ Users \ dmsanderson \ Downloads \ Xbox360_32Ptb \ xbox360 \ setup \ files \ driver \ win7" good luck friend. this was my solution. never expect anything from microsoft Sorry poor english. hope you understand see ya! :D Brandon H 1 Share Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595454366 Share on other sites More sharing options...
medhunter Posted January 15, 2013 Share Posted January 15, 2013 Excuse me,....you are saying that original XBox 360 controllers can they work with my Laptop.I have 2 original ones Then what about XBox controller for windows? Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595454786 Share on other sites More sharing options...
Andersonr89 Posted January 15, 2013 Share Posted January 15, 2013 On 15/01/2013 at 04:00, medhunter said: Excuse me,....you are saying that original XBox 360 controllers can they work with my Laptop.I have 2 original ones Then what about XBox controller for windows? Xbox 360 Controller for Windows I'm don't know if the xbox 360 controller from CONSOLE works on laptop. Link to comment https://www.neowin.net/forum/topic/1097039-wired-360-controller-and-usb-30/#findComment-595455300 Share on other sites More sharing options...
)
Recommended Posts