KENNY P Posted May 13, 2013 Share Posted May 13, 2013 I have a customer's laptop it is an Acer Aspire V5-571P-6400. It had Windows 8 and the customer hated it. We formatted it (deleted recovery partition too) and installed Windows 7. I installed all drivers and when the standard VGA driver is replaced with the Intel Graphics 3000 driver the video gets very blurry on the screen. When I say blurry, I mean there are lines and the picture is mirrored twice, I will attach a pic. If I go in device manager and uninstall driver and switch it back to standard VGA, the blurriness goes away but the screen is not as crisp as it should be (needs driver). I went on Acer's site and downloaded the latest Intel graphics driver from them (even though it's only listed for Windows 8 not 7) and it does not fix the issue. I went on Intel's website and scanned for latest drivers and the latest one there does not fix the issue either. Windows update installed another Intel driver, that one causes the problem as well. I'm stumped... so I installed Windows 8 with my USB key and now the Windows 8 built in driver has same issue and even with driver updates the screen is barely readable!! So now I can't even give it back to my customer and say I can't do it, it's worse then when they brought it in! The BIOS and Windows loading screen shows properly, it's once it's in Windows the problem occurs (driver-related). Link to comment https://www.neowin.net/forum/topic/1151902-acer-aspire-v5-video-driver-problems/ Share on other sites More sharing options...
KENNY P Posted May 13, 2013 Author Share Posted May 13, 2013 any ideas? Link to comment https://www.neowin.net/forum/topic/1151902-acer-aspire-v5-video-driver-problems/#findComment-595688044 Share on other sites More sharing options...
p0iNg Posted May 27, 2013 Share Posted May 27, 2013 I have the same problem. Have you been able to fix it ? Link to comment https://www.neowin.net/forum/topic/1151902-acer-aspire-v5-video-driver-problems/#findComment-595717016 Share on other sites More sharing options...
Mindovermaster Global Moderator Posted May 27, 2013 Global Moderator Share Posted May 27, 2013 Does that one have switching graphics? That might be your problem. Edit: You try these drivers? http://www.helpjet.net/files-Acer-Aspire-V5-571P.html#AVideo Card Link to comment https://www.neowin.net/forum/topic/1151902-acer-aspire-v5-video-driver-problems/#findComment-595717136 Share on other sites More sharing options...
p0iNg Posted May 27, 2013 Share Posted May 27, 2013 Does that one have switching graphics? That might be your problem. Switching graphics ? what is that ? Edit: You try these drivers? http://www.helpjet.net/files-Acer-Aspire-V5-571P.html#AVideo Card I'll try them now.. Link to comment https://www.neowin.net/forum/topic/1151902-acer-aspire-v5-video-driver-problems/#findComment-595717178 Share on other sites More sharing options...
ninja502 Posted May 27, 2013 Share Posted May 27, 2013 try a windows 7 driver directly from intel try and boot to safe mode and see if it happens https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000%2f2000 Link to comment https://www.neowin.net/forum/topic/1151902-acer-aspire-v5-video-driver-problems/#findComment-595717190 Share on other sites More sharing options...
Mindovermaster Global Moderator Posted May 27, 2013 Global Moderator Share Posted May 27, 2013 Switching graphics ? what is that ? http://www.intel.com/support/graphics/sb/CS-031103.htm Link to comment https://www.neowin.net/forum/topic/1151902-acer-aspire-v5-video-driver-problems/#findComment-595717196 Share on other sites More sharing options...
p0iNg Posted May 27, 2013 Share Posted May 27, 2013 try a windows 7 driver directly from intel try and boot to safe mode and see if it happens https://downloadcent...ics+3000%2f2000 Nop... same problem..... http://www.intel.com...b/CS-031103.htm Yes, apparently it is. Any sugestion ? Link to comment https://www.neowin.net/forum/topic/1151902-acer-aspire-v5-video-driver-problems/#findComment-595717256 Share on other sites More sharing options...
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