AOXOMOXOA Posted September 1, 2013 Share Posted September 1, 2013 I need help bad, I have tried everything I know to do. I have a computer here that wont do anything. It wont go online, I have tried different net cards. I put in a wireless card and it wont even bring up the network connector to attach to a wireless network. When I look at the services they are 95% stopped. I removed the drive and scanned it in another computer but it doesn't find anything wrong. System restore does not work. The firewall wall wont even allow me to start it. I can still install drivers but that's about all i can do. It was online but really not working right when the owner ran hitmanpro on my recommendation and then it wouldn't go online at all. before this happened it was scanned with malewatebytes, AVG and spybot. other than backing p the data and reloading windows 7 64 I don't know what to try next. does anybody have any ideas?? Please. Link to comment Share on other sites More sharing options...
NinjaGinger Posted September 1, 2013 Share Posted September 1, 2013 uninstall the firewall. If all then is ok, you know it the firewall Link to comment Share on other sites More sharing options...
AOXOMOXOA Posted September 1, 2013 Author Share Posted September 1, 2013 cant uninstall the firewall. I cant do anything to the firewall I just get an error message. and how would uninstalling the windows 7 firewall, If that is even possible. Why would that restart all of the disabled services?? Link to comment Share on other sites More sharing options...
Anibal P Posted September 1, 2013 Share Posted September 1, 2013 Format C: and start over, something is VERY wrong with your install Coagulated, Raa, hamslammer and 1 other 4 Share Link to comment Share on other sites More sharing options...
TAZMINATOR Posted September 1, 2013 Share Posted September 1, 2013 If you can not do the system restore, then it's time for you to format.. your configuration is screwed up. If you have a restore disc, then you will be able to restore back to where you got the PC on first day as long as your CD drive is accessible. Link to comment Share on other sites More sharing options...
exotoxic Posted September 1, 2013 Share Posted September 1, 2013 Sounds like its a rt7lite version, best idea is to reformat with an original windows 7. Link to comment Share on other sites More sharing options...
FiB3R Posted September 1, 2013 Share Posted September 1, 2013 Just go with a fresh install. It's so quick these days with Win7/8, You'll spend much more time pulling your hair out with the current mess you are dealing with, it's just not worth it. The Evil Overlord and Charisma 2 Share Link to comment Share on other sites More sharing options...
sc302 Veteran Posted September 1, 2013 Veteran Share Posted September 1, 2013 Fastest course of action is to reinstall. There is something hosing that install. It could be malware or rootkit. The only rootkit scanner that was ran was hitman. Try gmer or combofix. Could be a registry hosing you too. Never was a big fan of hitman. Also a good place to start with troubleshooting is the eventviewer. FiB3R 1 Share Link to comment Share on other sites More sharing options...
JaredFrost Posted September 2, 2013 Share Posted September 2, 2013 Like others have said, the fastest course is a reinstall, but if you're doing this for fun, lets have fun. Start with a new user profile, throw more rootkit scanners at it, the same people that make Malwarebytes also has a rootkit scanner that seems to work rather well It's hidden in the beta section of the site. Reset TCP/IP to try and fix the innernet thing (http://support.microsoft.com/kb/299357) sfc /scannow never hurt, you know, other then those times it makes things worse. Regardless though, when you do fix it, still reinstall, because you'll never know what else might be wrong. Link to comment Share on other sites More sharing options...
Ian W Posted September 2, 2013 Share Posted September 2, 2013 If you decide not to reinstall your operating system, perhaps you should run TDSSKiller, an anti-rootkit utility devloped by Kaspersky. Link to comment Share on other sites More sharing options...
Tech Geek Alex Posted September 2, 2013 Share Posted September 2, 2013 Try Windows Repair (All in one) from Tweaking.com http://www.tweaking.com/content/page/windows_repair_all_in_one.html I've been able to use it to repair issues like the one you are describing many times... Message me if you have any questions on using it, but its really simple, so I don't think you should have many issues running it. Link to comment Share on other sites More sharing options...
cork1958 Posted September 2, 2013 Share Posted September 2, 2013 I usually am one of the last to ever recommend a fresh install, but your stuff sounds WAY to messed up to ever just fix correctly. Not much of any other choice. :( Link to comment Share on other sites More sharing options...
francescob Posted September 2, 2013 Share Posted September 2, 2013 It looks like your computer... *puts sunglasses on* is out of service! Charisma and TechAddict 2 Share Link to comment Share on other sites More sharing options...
ilovetonetwork Posted September 2, 2013 Share Posted September 2, 2013 I agree, its not worth the trouble. Format and reinstall Windows. Link to comment Share on other sites More sharing options...
The Evil Overlord Posted September 2, 2013 Share Posted September 2, 2013 I share the sentiment with most users here, your best an least troublesome option would be a reformat, and reinstall, Link to comment Share on other sites More sharing options...
AStaUK Posted September 2, 2013 Share Posted September 2, 2013 I'll mirror the response from everyone else, format and reinstall. It will be far quicker and more certain that trying to troubleshoot the problems. If you want to go to the trouble of tracking down the issue perhaps trying scanning for malware with the Kaspersky Rescue Disc; http://support.kaspersky.com/8093 Link to comment Share on other sites More sharing options...
AOXOMOXOA Posted September 2, 2013 Author Share Posted September 2, 2013 If this was my computer i would have re installed 7. This computer belongs to this old guy that is so hard to deal with I avoided his calls for a week before i agreed to look at it. and even then i really don't want to do it. he has over 2 TB of installed programs and everything. the most difficult person alive. so anyways. I was able to have a working computer screen up next to this one and i was able to restart all of the services and i actually got it back up and running. enough to get it online and be able to look at some other things. I brought it back from the dead. now that I have it back up online i intent to run every thing i can throw at it. thank you for the reply's. I still may end up re installing windows, after everything is backed up. I have had to do this to his computer a few times and every-time even though I have backed up everything and never lost a thing he accuses me of doing just that. he doesn't even know what he has is the problem. Link to comment Share on other sites More sharing options...
AOXOMOXOA Posted September 2, 2013 Author Share Posted September 2, 2013 Like others have said, the fastest course is a reinstall, but if you're doing this for fun, lets have fun. Start with a new user profile, throw more rootkit scanners at it, the same people that make Malwarebytes also has a rootkit scanner that seems to work rather well It's hidden in the beta section of the site. Reset TCP/IP to try and fix the innernet thing (http://support.microsoft.com/kb/299357) sfc /scannow never hurt, you know, other then those times it makes things worse. Regardless though, when you do fix it, still reinstall, because you'll never know what else might be wrong. at the time of the first post I tried both of these and neither of them would run. All of the windows services were shutdown so nothing would work. Link to comment Share on other sites More sharing options...
Anibal P Posted September 2, 2013 Share Posted September 2, 2013 If this was my computer i would have re installed 7. This computer belongs to this old guy that is so hard to deal with I avoided his calls for a week before i agreed to look at it. and even then i really don't want to do it. he has over 2 TB of installed programs and everything. the most difficult person alive. so anyways. I was able to have a working computer screen up next to this one and i was able to restart all of the services and i actually got it back up and running. enough to get it online and be able to look at some other things. I brought it back from the dead. now that I have it back up online i intent to run every thing i can throw at it. thank you for the reply's. I still may end up re installing windows, after everything is backed up. I have had to do this to his computer a few times and every-time even though I have backed up everything and never lost a thing he accuses me of doing just that. he doesn't even know what he has is the problem. I would "fix" his computer one last time and if he calls again tell him to find a new tech guy to harass, sounds like he's not worth the hassle especially since you know he'll call back too soon because he's a horrible user Charisma 1 Share Link to comment Share on other sites More sharing options...
AOXOMOXOA Posted September 2, 2013 Author Share Posted September 2, 2013 yep that is pretty much my plan. I have been running this Kaspersky rescue disc since 12 noon. it is still running and has found more viruses than I have even seen before on a computer. In 20 years, and the scan is only at 20% yikes. FiB3R 1 Share Link to comment Share on other sites More sharing options...
TAZMINATOR Posted September 2, 2013 Share Posted September 2, 2013 The scan is not worth it... just format and reinstall.. nasty stuff will be gone. Link to comment Share on other sites More sharing options...
blerk Posted September 2, 2013 Share Posted September 2, 2013 he has over 2 TB of installed programs and everything. the most difficult person alive. 2TB? Has he installed every last bit of software that MS, Adobe, Autodesk and all the game publishers have ever put out? Link to comment Share on other sites More sharing options...
Marshall Veteran Posted September 3, 2013 Veteran Share Posted September 3, 2013 If this was my computer i would have re installed 7. This computer belongs to this old guy that is so hard to deal with I avoided his calls for a week before i agreed to look at it. and even then i really don't want to do it. he has over 2 TB of installed programs and everything. the most difficult person alive. so anyways. I was able to have a working computer screen up next to this one and i was able to restart all of the services and i actually got it back up and running. enough to get it online and be able to look at some other things. I brought it back from the dead. now that I have it back up online i intent to run every thing i can throw at it. thank you for the reply's. I still may end up re installing windows, after everything is backed up. I have had to do this to his computer a few times and every-time even though I have backed up everything and never lost a thing he accuses me of doing just that. he doesn't even know what he has is the problem. I hope he is compensating you well for your time and stress... The Evil Overlord and Charisma 2 Share Link to comment Share on other sites More sharing options...
papercut2008uk Posted September 3, 2013 Share Posted September 3, 2013 i cant believe no one has mentioned. is it in 'diagnostic start up' by any chance? where windows disables all services except the few essential ones for it to run? in the start menu type msconfig click Normal Startup. The Evil Overlord 1 Share Link to comment Share on other sites More sharing options...
The Evil Overlord Posted September 3, 2013 Share Posted September 3, 2013 i cant believe no one has mentioned. is it in 'diagnostic start up' by any chance? where windows disables all services except the few essential ones for it to run? in the start menu type msconfig click Normal Startup. Very good point, I hadn't even thought of that, And OP if he is not a friend or he is too much of a bother, after you fix the computer, maybe you should let him know this was the last time? Link to comment Share on other sites More sharing options...
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