Wannes Posted August 28, 2014 Share Posted August 28, 2014 I have a very strange problem with my printer. Sometimes it works, other times it doesn't. Word - Doesn't print at all PDF - Some documents get printed, others don't ... My printer spooler is empty so that's not the problem. Any one have any ideas? OS: Windows 8.1 Printer: HP LaserJet Pro 400 Link to comment https://www.neowin.net/forum/topic/1227515-printer-only-prints-sometimes/ Share on other sites More sharing options...
0 +BudMan MVC Posted September 1, 2014 MVC Share Posted September 1, 2014 I'm not a big fan of HP extra software, or any extra software from printers really - just give me the driver ;) But good to hear -- let me know if you run into issues and we can setup that TV. xrobwx71 1 Share Link to comment https://www.neowin.net/forum/topic/1227515-printer-only-prints-sometimes/#findComment-596562773 Share on other sites More sharing options...
0 +BudMan MVC Posted August 28, 2014 MVC Share Posted August 28, 2014 How is your printer connected? Wireless/Wired to your network, usb to your machine? What does word say when you try and print? Link to comment https://www.neowin.net/forum/topic/1227515-printer-only-prints-sometimes/#findComment-596557537 Share on other sites More sharing options...
0 Wannes Posted August 29, 2014 Author Share Posted August 29, 2014 (edited) How is your printer connected? Wireless/Wired to your network, usb to your machine? What does word say when you try and print? Wired to the network. Word says nothing. It pretends that it prints but just doesn't do anything. This happend suddenly. The exact same setup worked the last 6 months. EDIT: Today I tried printing from a program called "ReportDaemon" and the printer didn't do anything. I then saved it as a PDF and used Adobe Reader to print and it magically worked. Word, Excel, .. still don't want to print. Edited August 29, 2014 by Wannes Link to comment https://www.neowin.net/forum/topic/1227515-printer-only-prints-sometimes/#findComment-596558459 Share on other sites More sharing options...
0 +BudMan MVC Posted August 29, 2014 MVC Share Posted August 29, 2014 So how are you printing in word, are you just hitting the print button. Or picking your printer.. So what does devices show for your printer, and when you click on your printer, etc.. So how does your printer get an ip, did you set it static - is it dhcp, what is your printers IP address? Can you print out a test page showing the configuration When your in word and you hit print - what does it show, and can you click on the properties button, etc. Can we setup a time where I can Team Viewer in and take a look? Something like this is very difficult to troubleshoot without some actual details, etc. Link to comment https://www.neowin.net/forum/topic/1227515-printer-only-prints-sometimes/#findComment-596558589 Share on other sites More sharing options...
0 Wannes Posted August 29, 2014 Author Share Posted August 29, 2014 (edited) You sure are welcome to check everything over TeamViewer. As for your questions: 1) I don't see the "Printer Ready" icon on Windows 8.1? 2) Same settings as you have with the correct IP address 3) I can click the Properties button in Word and it displays the correct printer Edited August 29, 2014 by Wannes Link to comment https://www.neowin.net/forum/topic/1227515-printer-only-prints-sometimes/#findComment-596558837 Share on other sites More sharing options...
0 +BudMan MVC Posted August 29, 2014 MVC Share Posted August 29, 2014 I am ready to head out for a weekend getaway.. But will be back monday - we can setup a time next week and figure this out ;) xrobwx71 1 Share Link to comment https://www.neowin.net/forum/topic/1227515-printer-only-prints-sometimes/#findComment-596558843 Share on other sites More sharing options...
0 Wannes Posted August 29, 2014 Author Share Posted August 29, 2014 I am ready to head out for a weekend getaway.. But will be back monday - we can setup a time next week and figure this out ;) Great, thanks in advance and have a nice weekend! Link to comment https://www.neowin.net/forum/topic/1227515-printer-only-prints-sometimes/#findComment-596558857 Share on other sites More sharing options...
0 Wannes Posted September 1, 2014 Author Share Posted September 1, 2014 I am ready to head out for a weekend getaway.. But will be back monday - we can setup a time next week and figure this out ;) Just give me a shout. I'll setup my Teamviewer. Link to comment https://www.neowin.net/forum/topic/1227515-printer-only-prints-sometimes/#findComment-596562439 Share on other sites More sharing options...
0 Wannes Posted September 1, 2014 Author Share Posted September 1, 2014 Ok, this afternoon I had some time and decided to uninstall everything HP related on my computer. I finally managed to do so and re-install the printer. For now, everything works. Lets hope it stays this way! Link to comment https://www.neowin.net/forum/topic/1227515-printer-only-prints-sometimes/#findComment-596562743 Share on other sites More sharing options...
0 Wannes Posted September 1, 2014 Author Share Posted September 1, 2014 I'm not a big fan of HP extra software, or any extra software from printers really - just give me the driver ;) But good to hear -- let me know if you run into issues and we can setup that TV. Me neither but it solved the problem and that's what I need for now. In case anything goes wrong I'll give you a shout. Thanks for the help, it's appreciated! Link to comment https://www.neowin.net/forum/topic/1227515-printer-only-prints-sometimes/#findComment-596562927 Share on other sites More sharing options...
Question
Wannes
I have a very strange problem with my printer. Sometimes it works, other times it doesn't.
Word - Doesn't print at all
PDF - Some documents get printed, others don't
...
My printer spooler is empty so that's not the problem.
Any one have any ideas?
OS: Windows 8.1
Printer: HP LaserJet Pro 400
Link to comment
https://www.neowin.net/forum/topic/1227515-printer-only-prints-sometimes/Share on other sites
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