SCVMM 2012 R2 Console Login issue

[Skiver Veteran]

Hi Guys,

 

I'm trying to setup a quick Citrix Lab to do some product testing with Xen Desktop/App and rather than use Xen Server I was planning on using Hyper V/SCVMM as the management machine. I got SCVMM installed and from the server itself if I select to login using the windows identity it works fine (currently the Domain Admin). From any other machine neither the Windows Identity nor specifying that Domain Admin account will work.

 

Additionally, if I try to specify credentials (same domain admin I am logged in as) from the VMM Server itself it fails with the same error;

 

You cannot access VMM management server UK-CITRIX-VMM.

Contact the Virtual Machine Manager administrator to verify that your account is a member of a valid user role and then try the operation again.

ID: 1604

 

 

Obviously the user is part of a role otherwise it would never have logged in at all but to Confirm, at the moment I only have one Role group which is the Administrators group. Windows Firewall is currently off for Domain, Prive and Guest networks on all the machines involved. I can ping to all machines via host name and if I put in a random server name I get a completely different error so I don't think this is a connectivity issue.

 

Any Idea's?

[Praetor]

we need a little more info on this (like is the SCVMM fully patched? what is the OS of the host?) also:

1) did you try running it with a "run as a administrator"?

2) what does the event viewer records when this error pop up?

3) is the server hosting the VMM in a different domain then the SCVMM?

4) did you the domain\account|password or did you type account|password? because the last one works, i just tested.

[Skiver Veteran]

we need a little more info on this (like is the SCVMM fully patched? what is the OS of the host?) also:

1) did you try running it with a "run as a administrator"?

2) what does the event viewer records when this error pop up?

3) is the server hosting the VMM in a different domain then the SCVMM?

4) did you the domain\account|password or did you type account|password? because the last one works, i just tested.

 

I'll answer the questions but I did manage to fix this yesterday;

 

OS: 2012 R2 - All Microsoft updates were ran to be 100%

1) Yes, no change

2) I couldn't find anything between App/System and the SCVMM logs

3)nope, all machines involved were on the same domain

4) I tried both, however I found if I tried account | password it looked like it may have been trying local accounts - this could be because I was using the administrator account so the username did match a local account.

 

As for the "fix", I did come across a few posts that were aimed at 2008 R2 SCVMM but around the lines of having issues like mine if you changed the run as service account (which I did). On install I selected to just use the local account but then later switched it to be a domain account and I think this caused the issue. That's the only thing I believe I did differently and it worked instantly so I'm fairly sure this is the case.

 

Thanks for the help anyway :)

[Praetor]

I'll answer the questions but I did manage to fix this yesterday;

 

OS: 2012 R2 - All Microsoft updates were ran to be 100%

1) Yes, no change

2) I couldn't find anything between App/System and the SCVMM logs

3)nope, all machines involved were on the same domain

4) I tried both, however I found if I tried account | password it looked like it may have been trying local accounts - this could be because I was using the administrator account so the username did match a local account.

 

As for the "fix", I did come across a few posts that were aimed at 2008 R2 SCVMM but around the lines of having issues like mine if you changed the run as service account (which I did). On install I selected to just use the local account but then later switched it to be a domain account and I think this caused the issue. That's the only thing I believe I did differently and it worked instantly so I'm fairly sure this is the case.

 

Thanks for the help anyway :)

 

oh that bug...it exists since the beginning and still isn't fixed; the only fix is to reinstall :/

 

glad to help.