+InsaneNutter MVC Posted February 22, 2015 MVC Share Posted February 22, 2015 A friend has asked me to look at this Nokia Lumia 520, apparently it turned on one day and displayed this error message "unable to find a bootable option. Press any key to shutdown" Nokia Software Update for Retial recognises the phone and says software can be installed: This downloads fine and starts the install process, however always fails with the message "phone not supported by nokia software updater retail" I have also tried using NaviFirm+, searching for the product code 059S3T5 which lets me download the RM914_3058.50000.1425.0006_RETAIL_eu_euro1_327_06_452364_prd_signed firmware. However i'm unable to flash this with the Nokia Care Suite, it states: 0xFA001106: Signature check of FFU file fails. Reason(s): The FFU file is not correctly signed or not signed for this device. Has anyone got any suggestions on what else i can try to flash this firmware? or to try fix the phone? Cheers Link to comment https://www.neowin.net/forum/topic/1247614-lumia-520-unable-to-find-a-bootable-option/ Share on other sites More sharing options...
vcfan Posted February 22, 2015 Share Posted February 22, 2015 stage bootloaders failing sig checks, firmware images failing sig checks. looks like the public key/oem cert got corrupted. it may need a jtag reflash(if its stored in the flash). if not, and its in something like nvram, you may need to replace the motherboard neo158 1 Share Link to comment https://www.neowin.net/forum/topic/1247614-lumia-520-unable-to-find-a-bootable-option/#findComment-596760048 Share on other sites More sharing options...
123456789A Posted February 22, 2015 Share Posted February 22, 2015 Have you tried connecting a keyboard to it and pressing a key? Lirodon and BajiRav 2 Share Link to comment https://www.neowin.net/forum/topic/1247614-lumia-520-unable-to-find-a-bootable-option/#findComment-596760052 Share on other sites More sharing options...
neo158 Posted February 23, 2015 Share Posted February 23, 2015 Have you tried connecting a keyboard to it and pressing a key? Huh , you do realise this is a phone and not a tablet or PC don't you? Link to comment https://www.neowin.net/forum/topic/1247614-lumia-520-unable-to-find-a-bootable-option/#findComment-596761244 Share on other sites More sharing options...
Dick Montage Posted February 23, 2015 Share Posted February 23, 2015 you do realise this is a phone and not a tablet or PC don't you? With a fully functioning micro USB port Link to comment https://www.neowin.net/forum/topic/1247614-lumia-520-unable-to-find-a-bootable-option/#findComment-596761252 Share on other sites More sharing options...
+InsaneNutter MVC Posted February 23, 2015 Author MVC Share Posted February 23, 2015 stage bootloaders failing sig checks, firmware images failing sig checks. looks like the public key/oem cert got corrupted. it may need a jtag reflash(if its stored in the flash). if not, and its in something like nvram, you may need to replace the motherboard Sadly that appears to be the case from everything else i have since read online, their was a Nokia service center around 30mins from here, if it's still about ill suggest my friend takes it there if he thinks it worth fixing. Cheers for the reply anyway. Have you tried connecting a keyboard to it and pressing a key? Don't need to! the phone has physical buttons and it switches off. Link to comment https://www.neowin.net/forum/topic/1247614-lumia-520-unable-to-find-a-bootable-option/#findComment-596761262 Share on other sites More sharing options...
vcfan Posted February 23, 2015 Share Posted February 23, 2015 With a fully functioning micro USB port actually nokia removed the mouse and keyboard drivers from the uefi image Link to comment https://www.neowin.net/forum/topic/1247614-lumia-520-unable-to-find-a-bootable-option/#findComment-596761344 Share on other sites More sharing options...
siah1214 Posted February 23, 2015 Share Posted February 23, 2015 Huh , you do realise this is a phone and not a tablet or PC don't you? It's Enron, I'm sure he did and he was just making a joke. Link to comment https://www.neowin.net/forum/topic/1247614-lumia-520-unable-to-find-a-bootable-option/#findComment-596761368 Share on other sites More sharing options...
Dick Montage Posted February 23, 2015 Share Posted February 23, 2015 actually nokia removed the mouse and keyboard drivers from the uefi image You're joking, right? WHY??? 123456789A 1 Share Link to comment https://www.neowin.net/forum/topic/1247614-lumia-520-unable-to-find-a-bootable-option/#findComment-596761380 Share on other sites More sharing options...
vcfan Posted February 23, 2015 Share Posted February 23, 2015 You're joking, right? WHY??? I don't know if those drivers include otg functionality in them, or if those are supposed to be provided by a separate module that isn't available. they could have been removed because of that lack of support. Link to comment https://www.neowin.net/forum/topic/1247614-lumia-520-unable-to-find-a-bootable-option/#findComment-596761404 Share on other sites More sharing options...
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