Might want to hold off the Win10 upgrade if you own a Toshiba Laptop

By +Warwagon
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Grand Master

+Warwagon MVC

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I recently upgraded a friends Toshiba Satellite laptop to Windows 10. The upgrade was offering it to her and showed no compatibly issues at the time of installation. Turns out after the upgrade her spacebar no longer worked and either did the 1234 keys on the top of the keyboard. These keys did work however if the FN key was depressed. Turns out there is a bug in 10 that affects these laptops on Windows 10 which always turns the FN key, so its as if the FN key is always depressed. Upon Googling it, lots of people are having this issue with no solution other than to roll back to Windows 7 or Windows 8.1. One the small change your bios or UFI lets you disable the FN key that will work, but most don't.

There is no solution to this issue at this time. So I would recommend holding off on the upgrade or at least researching it to see if this issue affects your laptop.

 

Edited by warwagon
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Grand Master

+Warwagon MVC

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  On 07/08/2015 at 15:09, Seahorsepip said:

Tried installing the keyboard drivers from windows 7?

I had not tried that. Although I can try that now. I still have an SSD with windows 10 on it that I was testing the issue out on, even though I rolled her main drive back to Windows 7.

Just backed up the keyboard driver from her Windows 7 install, installing it on Windows 10 now.

Edited by warwagon
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mpmc

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Must just be certain models, I have a refurb Toshiba Satellite C50-B-14D I got for £100 & Windows 10 runs perfectly fine here, space works, numbers and the FN keys.

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Sadelwo

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Upgraded 2 Toshiba Laptops and the toshiba updater recommended a system driver update on both. Installed it and that resolved a touchpad issue one experienced after the win 10 upgrade.

Grand Master

+Warwagon MVC

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  On 07/08/2015 at 15:42, Sadelwo said:

Upgraded 2 Toshiba Laptops and the toshiba updater recommended a system driver update on both. Installed it and that resolved a touchpad issue one experienced after the win 10 upgrade.

yep tried that.

Grand Master

+Warwagon MVC

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Well, I backed up the driver off her Windows 7 install, and it keeps telling me it's not signed blah blah blah. If I disable signing it does install and everyting works correctly, until I reboot. Then the keyboard no longer works. So it works if driver signing is disabled.

Grand Master

+Warwagon MVC

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So I brought the keyboard inf file from the c:\windows\inf directory on windows 10 and installed the backed up keyboard driver and now it seems to work. Now i'm cloning her Windows 7 drive and i'm going to redo the upgrade on a 256 GB SSD and see if we can get it working. if not I can just put her old drive back in.

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Grand Master

Seahorsepip Veteran

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  On 07/08/2015 at 16:39, warwagon said:

So I brought the keyboard inf file from the c:\windows\inf directory on windows 10 and installed the backed up keyboard driver and now it seems to work. Now i'm cloning her Windows 7 drive and i'm going to redo the upgrade on a 256 GB SSD and see if we can get it working. if not I can just put her old drive back in.

Glad to hear that using the old drivers fixed your problems ^^

Now hope that windows update doesn't update the driver xD

Grand Master

chrisj1968

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@ Warwagon, I'm on a Qosmio X70 series laptop and the upgrade went great with me. however, maybe its as satellite only thing? they use integrated GPU/CPU systems while the more expensive Qosmio's use dedicated graphic cards like most of your desktop systems. the only issue I DO have is with Edge. it seems to lag my system a bit when I try and type. I'll type and see a word that never finished typing after I know I did type it. but other then that, I have Chrome 64bit to fall back on.

 

as for the friends issue go to HERE for the drivers. they had Win 10 drivers the day after its release.

Grand Master

+Warwagon MVC

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for the record I think HDD boot drives should be illegal. :) Booting her Windows 7 machine off her HDD, is soooooooooooooooooooooooooooooooooooooooo slow. once I cloned onto the 256 SSD and booted her windows install to start the 10 upgrade, I laughed. no comparison.

If that fix works for her Windows 10 upgrade install, i'm going to make some people on the Toshbia support forum very happy.

Grand Master

Seahorsepip Veteran

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  On 07/08/2015 at 17:52, warwagon said:

for the record I think HDD boot drives should be illegal. :) Booting her Windows 7 machine off her HDD, is soooooooooooooooooooooooooooooooooooooooo slow. once I cloned onto the 256 SSD and booted her windows install to start the 10 upgrade, I laughed. no comparison.

If that fix works for her Windows 10 upgrade install, i'm going to make some people on the Toshbia support forum very happy.

Only way to make a toshiba owner happy is by trading his laptop in with a non toshiba laptop xD

Grand Master

+Warwagon MVC

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  On 07/08/2015 at 17:59, Seahorsepip said:

Only way to make a toshiba owner happy is by trading his laptop in with a non toshiba laptop xD

People on the support forums are begging for a fix.

Grand Master

Seahorsepip Veteran

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  On 07/08/2015 at 18:01, warwagon said:

People on the support forums are begging for a fix.

Quite understandable, my "i" key stopped working once because of a damaged flex cable in my netbook, being unable to type the letter "i" is nightmare and frustrating :p  

Grand Master

chrisj1968

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The you get what you pay for ideal holds true. I used to own satellites before this Qosmio. Think of Qosmios as a desktop of sorts. of course not really but, the build has the MB, HDD and a discrete Nvidia 770M 3GB graphic card. the only thing I have noticed is, I MUST install the intel integrated drivers for the overall video system to come together but I find that as a small price to pay for the benefit. I'd suggest staying away from satellite systems. I don't think Windows 10, until an update comes forward or Toshiba builds a driver, will come through issue free. this Qosmio was probably the best purchase I made. I spent $1,5000 and you DO get what you pay for.

my suggestion from my experience, I know we want to go on the cheap, but if you can squeeze a little cash and go for a Qosmio or Alienware or other upper quality system and it will pay dividends.

Grand Master

+Warwagon MVC

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So I did the update and the keyboard is still working without having to apply the fix. I think I may have broke it the 1st time by uninstalling what I thought was Toshiba Crapware from programs and features list. yet the re-installation of what I thought I uninstalled didn't fix it. So clean installs for some people may be interesting.

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greenwizard88

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Fujitsu laptops have a pretty serious bug (I'm assuming because of the digitizer or chipset or something) that causes them to freeze as soon as you load the userspace. Even though they have Windows 7 stickers on them, even Fujutsu says to install Windows 10 at your own risk.

Grand Master

Sikh

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Same way I found out about the WDDM 2.0, multiple GPUs and Nvidia bug. I cant roll back and dont want to, so i had to disable all auto update processes completely via GPO and Reg. Now I can keep the old drivers on until nvidia releases "new" drivers to fix this issue. I say "new" cause i will consider them launch drivers since they only acknowledged this issue at launch but were talking about it in the blog post like they knew for sometime and users with the issue should expect it. 

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