Luke88 Posted August 11, 2015 Share Posted August 11, 2015 Hello, I have recently upgraded to Windows 10 via an upgrade, everything is fine but I am no longer able to use my DVD drive. The drive is recognized in Device Manager and shows as working correctly, but when trying to burn a disc iTunes nor CDBurnerXP will recognize the drive. I have tried different media to rule out this being the issue. I have tried checking Windows update and checking for driver updates via device manager but it shows that I am already using the latest version. I have tried Googling the drive manufacturer but am unable to find anything official online. The drive is a TSSTcorp CDDVDW TS-U633F and is an internal laptop drive. Any suggestions? Link to comment https://www.neowin.net/forum/topic/1268276-dvd-r-drive-not-recognized-since-windows-10/ Share on other sites More sharing options...
MaverickVA Posted August 11, 2015 Share Posted August 11, 2015 Have you tried removing the drive in Device Manager and then doing a restart? Link to comment https://www.neowin.net/forum/topic/1268276-dvd-r-drive-not-recognized-since-windows-10/#findComment-596970126 Share on other sites More sharing options...
MaverickVA Posted August 11, 2015 Share Posted August 11, 2015 Also, this may help. https://support.microsoft.com/en-us/kb/929461 Link to comment https://www.neowin.net/forum/topic/1268276-dvd-r-drive-not-recognized-since-windows-10/#findComment-596970144 Share on other sites More sharing options...
nekrosoft13 Posted August 11, 2015 Share Posted August 11, 2015 On 11/08/2015 at 16:00, MaverickVA said: Also, this may help. https://support.microsoft.com/en-us/kb/929461 that is the biggest reason for that type of issues. it happens when your have disc copying/recording software that is not supported by current operating system. remove faulty filters, and your drive will appear and work again, but your disc copying/recording software might stop working. best is to use software that doesn't require stupid filters to operate. Link to comment https://www.neowin.net/forum/topic/1268276-dvd-r-drive-not-recognized-since-windows-10/#findComment-596970174 Share on other sites More sharing options...
Open Minded Posted August 11, 2015 Share Posted August 11, 2015 Had this problem on my GF's computer. I had to download a Vista registry fix and that took care of it. This might be what you're looking for: http://www.askvg.com/optical-drives-are-not-showing-in-my-computer/ Link to comment https://www.neowin.net/forum/topic/1268276-dvd-r-drive-not-recognized-since-windows-10/#findComment-596970412 Share on other sites More sharing options...
LaP Posted August 11, 2015 Share Posted August 11, 2015 Yeah Open Minded is right more than likely a LowerFilters or UpperFilters problem created by DRM or 3rd party AV. Link to comment https://www.neowin.net/forum/topic/1268276-dvd-r-drive-not-recognized-since-windows-10/#findComment-596970456 Share on other sites More sharing options...
Luke88 Posted August 12, 2015 Author Share Posted August 12, 2015 Thanks all. I amended the registry as mentioned above, reinstalled CDBurnerXP and iTunes, rebooted and is now working fine Link to comment https://www.neowin.net/forum/topic/1268276-dvd-r-drive-not-recognized-since-windows-10/#findComment-596971642 Share on other sites More sharing options...
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