• 0

How to deactivate an email account in Outlook without deleting the account (stop password popup window)


Question

I use Outlook as my email client. I recently changed ISP providers from Comcast and Comcast has closed my email account, so I now use gmail in Outlook. Since Comcast closed my email account whenever I open Outlook I get a popup window asking me to enter my Comcast email address password. What I would like to do is disable my Comcast account in Outlook but leave all of the emails there and stop the password request popup window, I don't want to actually delete the account from Outlook as if I do I believe it would remove all of the emails and contacts.

 

Does anyone know of a way to do this? I read there is a way to deactivate an email account in Outlook without removing it by going to group in send/recieve and unchecking the account but I still get the annoying password popup window asking for the Comcast email password.

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Export that folder structure to a PST, open the PST in outlook and make sure it has all of the content you require, then delete the account.

Link to comment
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.