patseguin Global Moderator Posted October 5, 2016 Global Moderator Share Posted October 5, 2016 I ran into this problem last night and can't figure it out. It's so odd that I'm not sure you guys can help, but I figured I'd try. Running the latest Windows 10 insider build since it came out and all has been fine. I was playing hearthstone last night and took a break to go have dinner. I came back and had a message to update to the latest version of Battle.net in order to continue playing. I clicked OK and waited a long time and nothing happened. I tried manually launching Hearthstone and I got a message about "starting Battle.net" that just stayed there forever. I uninstalled Battle.net and rebooted. I downloaded it again and ran the installer. Instead of an installation setup process, I just got the Blizzard dialog box which said "Updating Battle.net". This stayed there for some time then just disappeared and then nothing. I went to the start menu and the battle.net launcher wasn't listed. I looked in program files, battle.net and there was just a single file in the folder. I also noticed that every time I reboot, I get a message that there is an update for Razer Synapse (for my wireless headset). I keep running the update and every time I reboot or check for updates, it shows that there is an update needed. After initially thinking this might be a Blizzard thing, I decided that Windows might have some problem. I opened an elevated command prompt and ran sfc /scannow and it gets to exactly 20% then says something about it couldn't run the requested operation. Anyone have any ideas? Link to comment https://www.neowin.net/forum/topic/1310560-weird-system-issue/ Share on other sites More sharing options...
Hum Posted October 7, 2016 Share Posted October 7, 2016 I would download Malwarebytes root scanner and run it. Sounds like you may have some malware. You could also try System Restore -- pick a date before you had problems. Link to comment https://www.neowin.net/forum/topic/1310560-weird-system-issue/#findComment-597617476 Share on other sites More sharing options...
+Warwagon MVC Posted October 7, 2016 MVC Share Posted October 7, 2016 Seeing how you are running an insider build. It's probably a bug. Occam's razor The simplest answer is most often the correct one. Link to comment https://www.neowin.net/forum/topic/1310560-weird-system-issue/#findComment-597617486 Share on other sites More sharing options...
Circaflex Posted October 7, 2016 Share Posted October 7, 2016 I am unsure of the battlenet issue, but the SFC bug is documented as a known bug with the current FR build. Link to comment https://www.neowin.net/forum/topic/1310560-weird-system-issue/#findComment-597617490 Share on other sites More sharing options...
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