+Tyranade Subscriber² Posted March 6, 2017 Subscriber² Share Posted March 6, 2017 (edited) On 30 Jan 2017 at 17:23:58 GMT I paid for 1 year of Neowin Tier 1 Subscription which I have the paypal receipt for if anyone needs it but I seem to have lost my rank. Any ideas on whats going on? EDIT: Also this is my view on the Subscription Page. Link to comment Share on other sites More sharing options...
Mindovermaster Global Moderator Posted March 6, 2017 Global Moderator Share Posted March 6, 2017 Prolly just a hiccup in the upgrade. Staff should be able to fix it for you. Link to comment Share on other sites More sharing options...
devHead Posted March 6, 2017 Share Posted March 6, 2017 Same with mine - I wonder if it has to do with the upgrade recently? Link to comment Share on other sites More sharing options...
Boo Berry Posted March 6, 2017 Share Posted March 6, 2017 Maybe it'll fix itself once the forum re-indexes? Nonetheless, it wouldn't be an upgrade without problems. Link to comment Share on other sites More sharing options...
Circaflex Posted March 6, 2017 Share Posted March 6, 2017 This happened to many of us last forum upgrade, something about how the new sub system works, old subs were not transferring over. @Steven P. should be able to help you out. Link to comment Share on other sites More sharing options...
DaveLegg Developer Posted March 6, 2017 Developer Share Posted March 6, 2017 It's probably unrelated to be honest. Paging @Redmak as he deals with anything subscription related Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted March 6, 2017 Administrators Share Posted March 6, 2017 Looking at our subscriptions manager, quite a few have lost their sub, so I am going to have to hold off to see why this happened, as @Redmak manages it. Draconian Guppy and The Evil Overlord 2 Share Link to comment Share on other sites More sharing options...
+Tyranade Subscriber² Posted March 8, 2017 Author Subscriber² Share Posted March 8, 2017 There any update on when this is going to be fixed? Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted March 8, 2017 Administrators Share Posted March 8, 2017 Hi guys, apologies for this. I can't set the handful of users back manually as it's a database thing which @Redmak is looking into right now. This should be cleared up today. The issue came up along with the upgrade but a solution (I'm told) has been found, so it won't happen again with a future update. The Evil Overlord and Draconian Guppy 2 Share Link to comment Share on other sites More sharing options...
devHead Posted March 8, 2017 Share Posted March 8, 2017 Thanks for the updates, Steven. Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted March 9, 2017 Administrators Share Posted March 9, 2017 Everyone who was affected has been given a five day extension. Let me know if there are further issues +Zlip792, Draconian Guppy, +Tyranade and 2 others 5 Share Link to comment Share on other sites More sharing options...
dipsylalapo Supervisor Posted March 9, 2017 Supervisor Share Posted March 9, 2017 I don't know if is related to the changes made here, but I recently subscribed (to the best forum in the world) but chose the anonymous subscriber thing. I just noticed that my last post now shows the subscriber rank with my avatar....is this a related bug or something that I'm able to switch off myself? Link to comment Share on other sites More sharing options...
+Tyranade Subscriber² Posted March 9, 2017 Author Subscriber² Share Posted March 9, 2017 10 hours ago, Steven P. said: Everyone who was affected has been given a five day extension. Let me know if there are further issues Cheers for the quick fix! Link to comment Share on other sites More sharing options...
Steven P. Administrators Posted March 10, 2017 Administrators Share Posted March 10, 2017 16 hours ago, dipsylalapo said: I don't know if is related to the changes made here, but I recently subscribed (to the best forum in the world) but chose the anonymous subscriber thing. I just noticed that my last post now shows the subscriber rank with my avatar....is this a related bug or something that I'm able to switch off myself? We only ever had Tier2 anonymous as far as I know.. but I am not sure what @Simon originally had for an anonymous choice. We'll look into it :) The Evil Overlord and Draconian Guppy 2 Share Link to comment Share on other sites More sharing options...
dipsylalapo Supervisor Posted March 10, 2017 Supervisor Share Posted March 10, 2017 1 hour ago, Steven P. said: We only ever had Tier2 anonymous as far as I know.. but I am not sure what @Simon originally had for an anonymous choice. We'll look into it Thanks. Link to comment Share on other sites More sharing options...
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