Steven P. Administrators Posted October 18, 2017 Administrators Share Posted October 18, 2017 As title, whenever I click on any link in Edge or any modern app in Windows 10 (like Skype or Slack) it will freeze and the CPU will go right up with State Repository Service appearing to be the culprit. I have updated all my drivers and I have the latest Nvidia driver installed too. The worst thing is I was on the Fall Creators Update with no problem and only getting these problems with a clean install. I don't know what to do because this is my work PC and well, I need it to work. Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/ Share on other sites More sharing options...
xendrome Posted October 18, 2017 Share Posted October 18, 2017 Do you have UAC turned off by chance? Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598069214 Share on other sites More sharing options...
Steven P. Administrators Posted October 18, 2017 Author Administrators Share Posted October 18, 2017 It is not off. Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598069222 Share on other sites More sharing options...
patseguin Global Moderator Posted October 18, 2017 Global Moderator Share Posted October 18, 2017 Being that it is only on a clean install, I wonder if it could be a NIC driver issue... Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598069274 Share on other sites More sharing options...
Mando Posted October 18, 2017 Share Posted October 18, 2017 have you tried stopping and restarting the service "State Repository Service"? It could also be caused by items that depend on that service, namely AppX Deployment Service (appXSVC) & Tile data model server. might be worth also trying under an adm cmd prompt sfc /scannow it could also be a flakey clean install......have you tried resetting windows (telling it to keep your apps and settings) since clean install (sounds a bit backward i know, but ive seen it fix really quirky issues like this before) Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598069332 Share on other sites More sharing options...
Steven P. Administrators Posted October 18, 2017 Author Administrators Share Posted October 18, 2017 2 hours ago, Mando said: have you tried stopping and restarting the service "State Repository Service"? It could also be caused by items that depend on that service, namely AppX Deployment Service (appXSVC) & Tile data model server. might be worth also trying under an adm cmd prompt sfc /scannow it could also be a flakey clean install......have you tried resetting windows (telling it to keep your apps and settings) since clean install (sounds a bit backward i know, but ive seen it fix really quirky issues like this before) Tried everything you suggested except resetting windows. I actually got fed up and clean installed the Creators Update (ver 1703) and that has no problems I will just wait for the Windows Update to kick in then I guess and see if everything keeps working. This is annoying though because it means I can't easily clean install to the latest Windows 10 version should things screw up down the line. I also tried installing the Realtek NIC vendor software (Asus) over the FCU one and rebooted, and that didn't help either. My motherboard is an ASUS H87-Plus intel Core i5-4440 Haswell / 16GB DDR3 RAM / GTX 1050Ti Is it too old? Mando 1 Share Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598069494 Share on other sites More sharing options...
Mando Posted October 18, 2017 Share Posted October 18, 2017 1 hour ago, Steven P. said: Tried everything you suggested except resetting windows. I actually got fed up and clean installed the Creators Update (ver 1703) and that has no problems I will just wait for the Windows Update to kick in then I guess and see if everything keeps working. This is annoying though because it means I can't easily clean install to the latest Windows 10 version should things screw up down the line. I also tried installing the Realtek NIC vendor software (Asus) over the FCU one and rebooted, and that didn't help either. My motherboard is an ASUS H87-Plus intel Core i5-4440 Haswell / 16GB DDR3 RAM / GTX 1050Ti Is it too old? nah still new enough. I upgraded a 2006 lenovo i7 ulv nps (X201) Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598069568 Share on other sites More sharing options...
Novacaine Posted October 19, 2017 Share Posted October 19, 2017 Found this thread through a careful combination of words input into google search because I have the exact same issue. Just did a clean install of Windows 10 Pro. Updated it and all of the drivers. Now I'm having the exact same issue. Clicking on links in whatever app, be it Discord or Steam, causes said app to hang up and the links to show up a minute or two later. My guess it must be something to do with Windows Defender. Anyways, I'll let you know if I'm onto a breakthrough of sorts. Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598069900 Share on other sites More sharing options...
Steven P. Administrators Posted October 19, 2017 Author Administrators Share Posted October 19, 2017 20 minutes ago, Novacaine said: Found this thread through a careful combination of words input into google search because I have the exact same issue. Just did a clean install of Windows 10 Pro. Updated it and all of the drivers. Now I'm having the exact same issue. Clicking on links in whatever app, be it Discord or Steam, causes said app to hang up and the links to show up a minute or two later. My guess it must be something to do with Windows Defender. Anyways, I'll let you know if I'm onto a breakthrough of sorts. Many thanks For now I have clean installed ver 1703 (Creators Update) and do not have the issue on the earlier Windows 10 version. Have also not been offered the Fall Creators Update on Windows Update yet, but I did upgrade to it through Insider builds with no issues before clean installing yesterday and getting the problems you and I have. Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598069906 Share on other sites More sharing options...
Novacaine Posted October 19, 2017 Share Posted October 19, 2017 My problem seems to have gone away for now (hopefully forever!). I've approached the problem from a few different angles. Oddly enough, resetting my router did the trick. I also disabled my Wi-Fi. Not sure how much that helped. Mando 1 Share Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598069938 Share on other sites More sharing options...
Steven P. Administrators Posted October 19, 2017 Author Administrators Share Posted October 19, 2017 1 minute ago, Novacaine said: My problem seems to have gone away for now (hopefully forever!). I've approached the problem from a few different angles. Oddly enough, resetting my router did the trick. I also disabled my Wi-Fi. Not sure how much that helped. I don't even have Wi-Fi on this system. By resetting the router, do you mean turning it off at the router and on again (completely bypassing Windows)? Did you install an alternative AntiMalware? (I didn't try installing MalwareBytes on the previous clean install) since Windows Defender may have been getting in the way, I wonder if it is some smartscreen crap at OS level?. Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598069940 Share on other sites More sharing options...
Danielx64 Posted October 19, 2017 Share Posted October 19, 2017 50 minutes ago, Steven P. said: Did you install an alternative AntiMalware? (I didn't try installing MalwareBytes on the previous clean install) since Windows Defender may have been getting in the way, I wonder if it is some smartscreen crap at OS level?. Have you tried turning it off to see if that solves it? Also did you get the latest CU update? Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598069980 Share on other sites More sharing options...
Steven P. Administrators Posted October 19, 2017 Author Administrators Share Posted October 19, 2017 Oh no! Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598070040 Share on other sites More sharing options...
Mando Posted October 19, 2017 Share Posted October 19, 2017 well Stephen? you still alive or did this kill you again im dying to know the outcome now heheh. Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598070142 Share on other sites More sharing options...
Mando Posted October 19, 2017 Share Posted October 19, 2017 4 hours ago, Steven P. said: I don't even have Wi-Fi on this system. By resetting the router, do you mean turning it off at the router and on again (completely bypassing Windows)? Did you install an alternative AntiMalware? (I didn't try installing MalwareBytes on the previous clean install) since Windows Defender may have been getting in the way, I wonder if it is some smartscreen crap at OS level?. Bitdefender free and webroot (paid) both work perfectly fine with the latest update. Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598070152 Share on other sites More sharing options...
Steven P. Administrators Posted October 19, 2017 Author Administrators Share Posted October 19, 2017 It upgraded fine, just like all the Insider builds did too. So something happens with clean install to break stuff DConnell, Novacaine and Mando 3 Share Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598070158 Share on other sites More sharing options...
Mando Posted October 19, 2017 Share Posted October 19, 2017 1 hour ago, Steven P. said: It upgraded fine, just like all the Insider builds did too. So something happens with clean install to break stuff yaaay Mr P is ok glad to hear it buddy, im wagering a flakey Win install last time. Novacaine, Steven P. and DConnell 2 1 Share Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598070242 Share on other sites More sharing options...
Novacaine Posted October 19, 2017 Share Posted October 19, 2017 10 hours ago, Steven P. said: I don't even have Wi-Fi on this system. By resetting the router, do you mean turning it off at the router and on again (completely bypassing Windows)? Did you install an alternative AntiMalware? (I didn't try installing MalwareBytes on the previous clean install) since Windows Defender may have been getting in the way, I wonder if it is some smartscreen crap at OS level?. The router, I completely shut it off for a couple minutes and turned it back on. As for AntiMalware. I tried installing AVG antivirus, but the problem persisted. So I uninstalled it. Anywho, I'm glad everything worked out for you in the end. By the way, my Windows version is 10 Pro 1709 OS build 16299.19. I just made the USB install stick the moment before I attempted to reformat, so I think it had the newest build. Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598070640 Share on other sites More sharing options...
SealedSenses Posted January 4, 2018 Share Posted January 4, 2018 Hey guys, Having the same issue and looking for answer the whole day and I think I found it and just wanted to share it here because I lost so much time trying to figure this out! You just need to repair and reset Edge and that's it. Hope this will save someone a bit of time! Cheers Steven P. 1 Share Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598150764 Share on other sites More sharing options...
Steven P. Administrators Posted January 4, 2018 Author Administrators Share Posted January 4, 2018 1 hour ago, SealedSenses said: Hey guys, Having the same issue and looking for answer the whole day and I think I found it and just wanted to share it here because I lost so much time trying to figure this out! You just need to repair and reset Edge and that's it. Hope this will save someone a bit of time! Cheers Thanks mate, but how did you find this out? Interesting fix. I might backup this PC to an image and give it clean install another go Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598150896 Share on other sites More sharing options...
Mando Posted January 4, 2018 Share Posted January 4, 2018 8 minutes ago, Steven P. said: Thanks mate, but how did you find this out? Interesting fix. I might backup this PC to an image and give it clean install another go dont you dare lol all that bitching ALL over again Steven P. 1 Share Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598150910 Share on other sites More sharing options...
John.D Posted January 22, 2018 Share Posted January 22, 2018 On 10/19/2017 at 9:25 AM, Steven P. said: My motherboard is an ASUS H87-Plus intel Core i5-4440 Haswell / 16GB DDR3 RAM / GTX 1050Ti Is it too old? Mine would be as old as yours. Mines an H97M-E which is also socket 1150. But I'm using 32 GB and onboard video. Running Win10 as well. Everything is fine so far. Only prob that I did have (I think it was an update, but I dont know which one) the wifi kept disconnecting on me for some reason After a full wipe / clean install. It decided to behave itself Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598168728 Share on other sites More sharing options...
Solmex Posted January 26, 2018 Share Posted January 26, 2018 On 1/4/2018 at 3:01 PM, SealedSenses said: Hey guys, Having the same issue and looking for answer the whole day and I think I found it and just wanted to share it here because I lost so much time trying to figure this out! You just need to repair and reset Edge and that's it. Hope this will save someone a bit of time! Cheers I can confirm this fix is working on Windows Update 1709! Kudos for sharing, Can't explain the amount of hours I spent ripping my hair out over this. Link to comment https://www.neowin.net/forum/topic/1345572-apps-freezing-in-windows-10-when-clicking-on-a-hyperlink/#findComment-598173486 Share on other sites More sharing options...
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