Problem installing Fall Creator's Update (Solved)

[+Thom Vee Subscriber²]

I'm having a problem installing the FCU; I download the update, but it refuses to install. I've tried the upgrade assistant which downloads the update, but is stops there. I tried the media creation tool, and it wants to download updates and just stops. Any suggestions or help?

[goretsky Supervisor]

Hello,

I had a similar problem on two computers I was trying to upgrade.  It turned out the problem was due to them having old beta-test versions of security software on them.  I downloaded the latest version of my security software, uninstalled the beta-test version, then re-ran the upgrade.  After it was complete and the Fall Creators Update was installed, I installed the current production version of my security software (it works fine with Windows 10 Fall Creators Update (aka Version 1709 aka Build 16299).

 

Regards,

 

Aryeh Goretsky

 

[Circaflex]

You can try downloading the ISO and performing an upgrade. You can download FCU here, https://tb.rg-adguard.net/index.php just be sure you select 1709.

[+Thom Vee Subscriber²]

4 hours ago, Circaflex said:

You can try downloading the ISO and performing an upgrade. You can download FCU here, https://tb.rg-adguard.net/index.php just be sure you select 1709.

I tried that, and the installation froze at 33%. I shut down the computer, and Windows restored the previous version.

[metallithrax]

Twice it has tried to install for me, failing both times and restoring to previous version.

[DevTech]

Provide detailed specs of your computers that are failing the upgrade

 

- make sure you have 20 gig free on C: drive

- clear your temp dirs

- there will be a log file in the directory that holds the upgrade files. It will provide detailed info on the cause of the failure.

 

[+Thom Vee Subscriber²]

I tried installing from a flash drive, and got this error. I used the media creation tool, and tried to update while Windows was running. It downloaded some updates, then started, and when it restarted it gave a message that the previous version was being restored.

[+Thom Vee Subscriber²]

Success! I had to disconnect my USB WiFi adapter to have the upgrade install.