The Evil Overlord Posted December 10, 2017 Share Posted December 10, 2017 I may be stirring a hornet's nest on this thread, it is regarding threads like these below https://www.neowin.net/forum/topic/1350502-not-interested-in-neowin-anymore/ https://www.neowin.net/forum/topic/1349634-hello-and-bye-neowin/ I got to thinking, as I am defensive regarding this site, and it's content, maybe there's a better way of handling this type of content, if this feature already exists, then would it be possible to make it more obvious, as at a brief glance, I didn't see it. So, my suggestion... Would it be possible to make a complaints section where content such as the ones listed above, and make them only visible to staff members? And have staff able to look into such topics to confirm their validity? (It would also help to keep regular members like me from commenting on the fact that the thread only exists because there's little to no other method of giving feedback). Link to comment https://www.neowin.net/forum/topic/1350526-a-suggestion-for-managing-complaints/ Share on other sites More sharing options...
Danielx64 Posted December 11, 2017 Share Posted December 11, 2017 While I see where you are getting up (another forum that I go to have a helpdesk forum that only staff can see), if one is not careful then this could be considering censoring content (something that doesn't go down well with me). +JR1966, DrunknMunky and +E.Worm Jimmy 3 Share Link to comment https://www.neowin.net/forum/topic/1350526-a-suggestion-for-managing-complaints/#findComment-598127460 Share on other sites More sharing options...
+JR1966 Subscriber² Posted December 11, 2017 Subscriber² Share Posted December 11, 2017 7 minutes ago, Danielx64 said: While I see where you are getting up (another forum that I go to have a helpdesk forum that only staff can see), if one is not careful then this could be considering censoring content (something that doesn't go down well with me). Yeah, I agree. While it is only a post here and there it's best left on the main page. These discussions can be healthy and also remind members as to why they stay or subscribe. No need to put the cart before the horse. Best to suck it and see. DrunknMunky 1 Share Link to comment https://www.neowin.net/forum/topic/1350526-a-suggestion-for-managing-complaints/#findComment-598127474 Share on other sites More sharing options...
The Evil Overlord Posted December 11, 2017 Author Share Posted December 11, 2017 It's not about censorship, it's about content management, a private or complaints section that only the higher ups can see would help with content ideas. Link to comment https://www.neowin.net/forum/topic/1350526-a-suggestion-for-managing-complaints/#findComment-598128132 Share on other sites More sharing options...
satukoro Posted December 11, 2017 Share Posted December 11, 2017 Site feedback should be encouraged and engaging on both the staff and user side of things. I understand this is much easier said than done. I feel as if the word "complaints" doesn't accurately describe the feedback provided within the aforementioned posts. Brandon H, chrizzle30 and DrunknMunky 2 1 Share Link to comment https://www.neowin.net/forum/topic/1350526-a-suggestion-for-managing-complaints/#findComment-598128174 Share on other sites More sharing options...
techbeck Posted December 11, 2017 Share Posted December 11, 2017 Naw, as long as things are civil, comments like this should be visible for all. Now if someone has a problem with a specific member, then yes, take that offline and PM someone. But as a community, we should be able to discuss these things in a civil manner and bring up ideas/issues to try and make things better. +JR1966, DrunknMunky and satukoro 3 Share Link to comment https://www.neowin.net/forum/topic/1350526-a-suggestion-for-managing-complaints/#findComment-598128226 Share on other sites More sharing options...
satukoro Posted December 11, 2017 Share Posted December 11, 2017 30 minutes ago, techbeck said: Naw, as long as things are civil, comments like this should be visible for all. Now if someone has a problem with a specific member, then yes, take that offline and PM someone. But as a community, we should be able to discuss these things in a civil manner and bring up ideas/issues to try and make things better. I think we could effectively evaluate community opinion of site features and function by using the polls system (or at least augmenting it). chrizzle30 and The Evil Overlord 1 1 Share Link to comment https://www.neowin.net/forum/topic/1350526-a-suggestion-for-managing-complaints/#findComment-598128284 Share on other sites More sharing options...
The Evil Overlord Posted December 13, 2017 Author Share Posted December 13, 2017 I agree with some of the points made, hence the reason I made this thread, maybe a good idea here might lead to some changes. Link to comment https://www.neowin.net/forum/topic/1350526-a-suggestion-for-managing-complaints/#findComment-598130152 Share on other sites More sharing options...
DrunknMunky Veteran Posted December 13, 2017 Veteran Share Posted December 13, 2017 I think it's best to keep feedback in a public sub-forum. It will cut down any repeated issues which may be reported and allows us all to highlight problems and shares ideas. Of course you can always contact any member of staff and provide feedback privately too if you'd prefer, but I think we have all of the required spaces needed to discuss it. The admins and supers provide regular feedback both to the news and moderator team via the forums, messaging and news service and we have a staff sub-forum dedicated to bug and feature tracking already Link to comment https://www.neowin.net/forum/topic/1350526-a-suggestion-for-managing-complaints/#findComment-598130490 Share on other sites More sharing options...
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