jnelsoninjax Posted December 15, 2017 Share Posted December 15, 2017 (edited) So I have a 4K Yamakasi monitor that I bought ~2 years ago. A few months ago it started developing a 'feature' where after the system was shutdown/sleep/etc. the monitor display would not turn back on. The power indicator light would flash a purple color (mix between both the red and blue led). Until yesterday the solution was to remove the power from the power supply and wait for it to totally discharge, then plug it back in and it would start working. Unfortunately it seems to no longer work that method, it appears that the monitor is still receiving power (LED flashes) but the display will not turn on. Now doing some research (good old google!) I found a replacement power supply, but the company who sells it is located in Korea, and has not responded to my email request, they also do not list a method for purchasing the item from them directly. So I am hoping that someone might have a suggestion of what to attempt to do next! The website that has the power supply is http://ankdisplay.com/mainset.htm?id=shop&xcode=03&mcode=04&no=12 any assistance is appreciated! Link to comment Share on other sites More sharing options...
Jim K Global Moderator Posted December 15, 2017 Global Moderator Share Posted December 15, 2017 Are one of these it? https://www.ebay.com/itm/NEW-AC-Adapter-For-PF-Model-PFA-168D12001250-PFA-168012001250-DC-Power-Supply-/351766581703 goretsky and jnelsoninjax 1 1 Share Link to comment Share on other sites More sharing options...
jnelsoninjax Posted December 15, 2017 Author Share Posted December 15, 2017 1 minute ago, Jim K said: Are one of these it? https://www.ebay.com/itm/NEW-AC-Adapter-For-PF-Model-PFA-168D12001250-PFA-168012001250-DC-Power-Supply-/351766581703 Wow! I even searched ebay and didn't find that! Thanks Jim! Link to comment Share on other sites More sharing options...
jnelsoninjax Posted December 16, 2017 Author Share Posted December 16, 2017 On 12/14/2017 at 11:22 PM, Jim K said: Are one of these it? https://www.ebay.com/itm/NEW-AC-Adapter-For-PF-Model-PFA-168D12001250-PFA-168012001250-DC-Power-Supply-/351766581703 Actually the more I look into this, the more I do not think that the one listed on Ebay is the correct one. The model of the one I have is PFA-168D2400350, but the ones showing on Ebay are PFA-168D12001250 I have emailed the seller to inquire about it being compatible and will go from there. Link to comment Share on other sites More sharing options...
DevTech Posted December 17, 2017 Share Posted December 17, 2017 5 hours ago, jnelsoninjax said: Actually the more I look into this, the more I do not think that the one listed on Ebay is the correct one. The model of the one I have is PFA-168D2400350, but the ones showing on Ebay are PFA-168D12001250 I have emailed the seller to inquire about it being compatible and will go from there. The voltage needs to be an exact match. The connector needs to match. The current just needs to be the same or larger. The quality presumably needs to be larger than original, sometimes just using one with a slightly larger current rating will increase longevity. Link to comment Share on other sites More sharing options...
jnelsoninjax Posted January 3, 2018 Author Share Posted January 3, 2018 So this morning when I got off of work, I stopped at the mailbox and the power supply that I had ordered finally showed up, plugged it in and now my 4K is working again! If anyone is interested, I followed the link that @Jim K found on Ebay and contacted that seller, they in turn asked me for some pictures of the current one, and then got back to me saying that they had one that would work and provided the link. Al around just really good customer service! Jim K, Brandon H and Mando 3 Share Link to comment Share on other sites More sharing options...
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