+Warwagon MVC Posted August 3, 2018 MVC Share Posted August 3, 2018 I don't know about anybody else, but I see this ALL the time when remotely connecting into Windows 7 machines. You open windows update and all you get is a white screen. It's easily fixed by stopping windows update service, flushing the softwaredistribution folder and starting the Windows update service back up. I wonder how many Windows 7 machines suffer from this and what is causing it? I also don't think the system has been getting updates while in that state, because every time I check for updates after fixing it, every machine always finds the latest cumulative update. Looking at the installed update list, it appears this machine stopped automatically updating November 2017 (probably due to this problem) I see this so much that before I even opened Windows Update on this windows 7 computer I said to myself "I wonder if the Windows update box is going to be white" Has anyone else been seeing this? Link to comment https://www.neowin.net/forum/topic/1369600-windows-7-white-windows-update-screen/ Share on other sites More sharing options...
+Warwagon MVC Posted September 3, 2018 Author MVC Share Posted September 3, 2018 Saw another one today. Link to comment https://www.neowin.net/forum/topic/1369600-windows-7-white-windows-update-screen/#findComment-598341890 Share on other sites More sharing options...
techbeck Posted September 5, 2018 Share Posted September 5, 2018 Never seen this myself and I remote in to PCs all the time. I have seen refresh issues while remote before but that is normally caused by lag somewhere. Link to comment https://www.neowin.net/forum/topic/1369600-windows-7-white-windows-update-screen/#findComment-598343258 Share on other sites More sharing options...
margrave Posted September 5, 2018 Share Posted September 5, 2018 That's a new one on me. Sorry. Link to comment https://www.neowin.net/forum/topic/1369600-windows-7-white-windows-update-screen/#findComment-598343260 Share on other sites More sharing options...
+Warwagon MVC Posted September 6, 2018 Author MVC Share Posted September 6, 2018 Just saw it again today. Clearing the softwaredistribution folder fixed it. Link to comment https://www.neowin.net/forum/topic/1369600-windows-7-white-windows-update-screen/#findComment-598344206 Share on other sites More sharing options...
techbeck Posted September 7, 2018 Share Posted September 7, 2018 18 hours ago, warwagon said: Just saw it again today. Clearing the softwaredistribution folder fixed it. PEBKAC issue? ? Link to comment https://www.neowin.net/forum/topic/1369600-windows-7-white-windows-update-screen/#findComment-598344636 Share on other sites More sharing options...
+Warwagon MVC Posted September 7, 2018 Author MVC Share Posted September 7, 2018 1 hour ago, techbeck said: PEBKAC issue? ? Well I think I was the one that gave the XP Windows Update SVCHOST.exe 100% issue some nice coverage so, I just report on what I see during my day to day repairs. Link to comment https://www.neowin.net/forum/topic/1369600-windows-7-white-windows-update-screen/#findComment-598344698 Share on other sites More sharing options...
techbeck Posted September 7, 2018 Share Posted September 7, 2018 (edited) 3 hours ago, warwagon said: Well I think I was the one that gave the XP Windows Update SVCHOST.exe 100% issue some nice coverage so, I just report on what I see during my day to day repairs. Yea was just giving your a hard time. I see update issues occasionally but not as frequent as what you are seeing. I would look for similarities between the machines and the configuration. Maybe bad media or a bad update. These things are not the easiest to troubleshoot sometimes Link to comment https://www.neowin.net/forum/topic/1369600-windows-7-white-windows-update-screen/#findComment-598344840 Share on other sites More sharing options...
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