Controller issues

[Lord Nite]

When I installed the 1904 update, I had a strange issue crop up. My controller would show as connected, but I couldn't use it at all. I was able to use my media remote to control the Xbox, but that was about it.

 

I did reset the Xbox twice. It would fix the issue for a few minutes, but it would start again. I removed The Division 2 beta thinking that was affecting it, but the controller would stop working after a few minutes regardless. I have left the insider program and reverted back to 1902 and haven't had an issue since.

 

Had anyone else encountered this?

[Lord Nite]

I know this is a dead post, but I wanted to update with my discovery just in case someone else has this issue.

 

I discovered that the WiFi board on the XBox died.  It's a moderate process to replace, but it can be done with the right tools.

 

WiFi board replacement guide (ifixit.com)

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