Switch 'dock' issue


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My niece has a switch and every time we attempt to connect the dock to a monitor via HDMI, the monitor reports no signal. This is an issue that we have been fighting on and off for a year now, and also the switch does not charge when on the dock either. What should I be looking at for more troubleshooting?

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https://www.neowin.net/forum/topic/1390459-switch-dock-issue/
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