Sir Topham Hatt Posted November 11, 2021 Share Posted November 11, 2021 The Health Check app says my PC is compatible, even Windows Update is telling me I can upgrade to Windows 11 but when I've just tried to install using a USB stick from the Media Creation tool I made yesterday, after selecting Windows 11, it says the PC isn't compatible. I don't mind "upgrading" but I guess a fresh install would be better? Any ideas? Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/ Share on other sites More sharing options...
goretsky Supervisor Posted November 11, 2021 Supervisor Share Posted November 11, 2021 Hello, Does it give a reason for the incompatible upgrade? Assuming your system meets the hardware requirements, perhaps the issue is with a third-party piece of software or a device driver that is installed on the computer. Regards, Aryeh Goretsky Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598690030 Share on other sites More sharing options...
Sir Topham Hatt Posted November 12, 2021 Author Share Posted November 12, 2021 Hmm, I'll try it again and report back but I'm sure it just says "not compatible". Although I still have Windows 10 on the disk, just blasting 11 over it by booting from the USB drive. I chose that "I don't have a product key" and I'm sure during the install it'll ask me where to install Windows. Although weird as I would have thought it didn't matter what drivers were installed as Windows 11 setup would create a few basic ones and ignore everything else currently on the disk? Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598690151 Share on other sites More sharing options...
BimBamSmash Posted November 12, 2021 Share Posted November 12, 2021 I wouldn't put too much faith in what those apps are telling me - not since the PC Health app seemingly told people that a 15-years old Pentium 4 chip is more than capable of running Windows 11, but a 6h generation core i7 chip is not! If you are certain that you have have a compatible processor, TPM 2.0, and Secure Boot and whatever else there is on the official requirements list then the problem you reported can be a sign that you don't have enough free storage on the partition you are trying to install this thing onto. I think the official requirement is 64 GB, but I'd say maybe free up to 80 or more if possible. Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598690155 Share on other sites More sharing options...
Steven P. Administrators Posted November 12, 2021 Administrators Share Posted November 12, 2021 On 12/11/2021 at 06:57, Sir Topham Hatt said: Hmm, I'll try it again and report back but I'm sure it just says "not compatible". Although I still have Windows 10 on the disk, just blasting 11 over it by booting from the USB drive. I chose that "I don't have a product key" and I'm sure during the install it'll ask me where to install Windows. Although weird as I would have thought it didn't matter what drivers were installed as Windows 11 setup would create a few basic ones and ignore everything else currently on the disk? Expand If you are upgrading then maybe it is a better idea to start the upgrade from within Windows 10. The fact you were asked for a product key makes me think you were actually trying to clean install Windows 11, not upgrade. Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598690158 Share on other sites More sharing options...
Sir Topham Hatt Posted November 15, 2021 Author Share Posted November 15, 2021 On 12/11/2021 at 08:40, Steven P. said: If you are upgrading then maybe it is a better idea to start the upgrade from within Windows 10. The fact you were asked for a product key makes me think you were actually trying to clean install Windows 11, not upgrade. Expand Yeah, tried clean installing. I don't mind starting again but it seems the only way will be to "upgrade" from within 10. Will just go for that method. Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598690778 Share on other sites More sharing options...
NinjaGinger Posted November 15, 2021 Share Posted November 15, 2021 What ever you do, don't put 11 on your machine. I tried it for hours and went back to 10. 11 means you lose so much functionality, it's scary. +Dick Montage 1 Share Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598690787 Share on other sites More sharing options...
Steven P. Administrators Posted November 15, 2021 Administrators Share Posted November 15, 2021 On 15/11/2021 at 08:23, NinjaGinger said: What ever you do, don't put 11 on your machine. I tried it for hours and went back to 10. 11 means you lose so much functionality, it's scary. Expand Roll back (to Windows 10) works fine. I am speaking from experience 😛 Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598690792 Share on other sites More sharing options...
Sir Topham Hatt Posted November 15, 2021 Author Share Posted November 15, 2021 Well I "put it on" my machine. It upgraded fine. I wonder if I "reset" Windows from within Windows, that's as near good as I'm going to get with performing a clean install? Basically, I just want to clear out all the old crap and drivers and start afresh. Seems a lot of work but I don't mind. Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598690917 Share on other sites More sharing options...
Steven P. Administrators Posted November 16, 2021 Administrators Share Posted November 16, 2021 On 15/11/2021 at 20:14, Sir Topham Hatt said: I wonder if I "reset" Windows from within Windows, that's as near good as I'm going to get with performing a clean install? Basically, I just want to clear out all the old crap and drivers and start afresh. Expand This will absolutely work, I've done it before and also in virtual machines Sir Topham Hatt 1 Share Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598691061 Share on other sites More sharing options...
Sir Topham Hatt Posted November 16, 2021 Author Share Posted November 16, 2021 Well, resetting was nice. Missed a few files to copy to another place though. Not the end of the world but a slight shame. Weren't in the AppData/Roaming folder so missed them! Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598691155 Share on other sites More sharing options...
Steven P. Administrators Posted November 16, 2021 Administrators Share Posted November 16, 2021 On 16/11/2021 at 15:46, Sir Topham Hatt said: Well, resetting was nice. Missed a few files to copy to another place though. Not the end of the world but a slight shame. Weren't in the AppData/Roaming folder so missed them! Expand Ah yeah, whenever you can try to use portable apps and install them in a separate folder on D:\ so you can (relatively) quickly and easily reset C:\ OS drive. On my PC I have a folder of some programs in D:\Programs\ and Docs and Pics are synced to OneDrive anyway. Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598691176 Share on other sites More sharing options...
Sir Topham Hatt Posted November 16, 2021 Author Share Posted November 16, 2021 On 16/11/2021 at 16:37, Steven P. said: Ah yeah, whenever you can try to use portable apps and install them in a separate folder on D:\ so you can (relatively) quickly and easily reset C:\ OS drive. On my PC I have a folder of some programs in D:\Programs\ and Docs and Pics are synced to OneDrive anyway. Expand Luckily all my documents / music and crap is on another drive, as are Steam games. But one app stores it's data in the Users\me\AppData\Local folder which is a bit unusual as most are stored in the Roaming one. Shame as they're the masters for some photobooks I made. I have the original photos so no real biggie but I'm a bit of a stalwart for keeping old stuff I don't need. Maybe it's a good thing. Steven P. 1 Share Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598691181 Share on other sites More sharing options...
Sir Topham Hatt Posted November 18, 2021 Author Share Posted November 18, 2021 Just as a close to this, I managed to restore the files / folder structure using a recovery program. The only problem is that the program doesn't recognise the files anymore - even paint doesn't recognise the jpg files so they're well and truly lost. Nevermind. Have changed the config of the program to save the new files on a different drive than Windows so it won't happen in the future. It's a shame as when I clicked the "yes reset" button, it gave me a few minutes while it was busy "getting things together". During those minutes, I remembered the files and tried to navigate to them but then it just restarted by itself with no warning! Link to comment https://www.neowin.net/forum/topic/1412827-windows-11-compatible-but-usb-installer-says-no/#findComment-598691843 Share on other sites More sharing options...
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