JustGeorge Posted April 17, 2022 Share Posted April 17, 2022 Dell Precision 7520 Win10 Pro 21H2 Log Name: System Source: Microsoft-Windows-WHEA-Logger Date: 4/15/2022 6:57:07 AM Event ID: 17 Task Category: None Level: Warning Keywords: User: LOCAL SERVICE Computer: DESKTOP-US01 Description: A corrected hardware error has occurred. Component: PCI Express Root Port Error Source: Advanced Error Reporting (PCI Express) Primary Bus:Device:Function: 0x0:0x1C:0x0 Secondary Bus:Device:Function: 0x0:0x0:0x0 Primary Device Name:PCI\VEN_8086&DEV_A111&SUBSYS_07B01028&REV_F1 Troubleshooting so far... Dism = Check sfc /scannow = Check Drivers/BIOS updated = Check Windows Updates = Check Bunch of threads on this error but all dead ends. Some say its tied to faulty wifi card, but I can't find any evidence of it being plugged into that particular port. Other answers include wipe/reload, unlikely, but possible faulty mobo and disabling power management for the PCI Express link and wifi card. None of these answers helped. MS answers site is the cookie cutter "Perform Clean boot, Updates Drivers/BIOS" BS. Basically just throwing this out there to see if this is a thing for others. The only problem I've had with this PC is sometimes I have random, infrequent wifi disconnects, which I chalk up to junk Qualcomm wifi card. Not really feeling like swapping parts, so hoping its Windows related garbage. Link to comment https://www.neowin.net/forum/topic/1417290-whea-logger-event-id-17-a-thing-for-anyone-else-recently/ Share on other sites More sharing options...
JustGeorge Posted April 17, 2022 Author Share Posted April 17, 2022 (edited) Powershell output: Link to comment https://www.neowin.net/forum/topic/1417290-whea-logger-event-id-17-a-thing-for-anyone-else-recently/#findComment-598727180 Share on other sites More sharing options...
JustGeorge Posted April 18, 2022 Author Share Posted April 18, 2022 After Posting, a little lightbulb went off in my brain. Disabled the offending root port, and mysteriously my wifi goes kaput. Crossing fingers that its just a bad wifi card. Now I gotta source one, dammit. Link to comment https://www.neowin.net/forum/topic/1417290-whea-logger-event-id-17-a-thing-for-anyone-else-recently/#findComment-598727265 Share on other sites More sharing options...
JustGeorge Posted June 12, 2022 Author Share Posted June 12, 2022 (edited) Finally got around to replacing the Qualcomm card with a Intel one. Problem resolved. No more WHEA crap in event log or random disconnects. Spent more time fighting Dell's infernal battery/cover retention system while reassembling than changing the card itself. Also Dell secures the the card with a adhesive pad, which was a pain cause I didn't know why it was stuck in place like it was. +Warwagon 1 Share Link to comment https://www.neowin.net/forum/topic/1417290-whea-logger-event-id-17-a-thing-for-anyone-else-recently/#findComment-598740229 Share on other sites More sharing options...
+Warwagon MVC Posted June 12, 2022 MVC Share Posted June 12, 2022 WOW! Just so happens I was F***ing with this exact issue on a customer's inspiron 5566 laptop last night. Their QUALCOMM wireless N card was throwing that exact message on an intel PCI express root hub. I replaced the card with a spare Intel AC wifi card I had in my parts box, and the error went away. I was having troubles getting the wifi to work, it was not getting an IP. When it came in my office it was running 1903 and I installed 21h2. I also had to backup 320GB Of photos ..of which she had no backups ...*Face palm*. On 17/04/2022 at 19:03, JustGeorge said: After Posting, a little lightbulb went off in my brain. Disabled the offending root port, and mysteriously my wifi goes kaput. Crossing fingers that its just a bad wifi card. Now I gotta source one, dammit. HA! Great idea! ... JustGeorge 1 Share Link to comment https://www.neowin.net/forum/topic/1417290-whea-logger-event-id-17-a-thing-for-anyone-else-recently/#findComment-598740238 Share on other sites More sharing options...
JustGeorge Posted June 12, 2022 Author Share Posted June 12, 2022 On 12/06/2022 at 11:51, warwagon said: WOW! Just so happens I was F***ing with this exact issue on a customer's inspiron 5566 laptop last night. Their QUALCOMM wireless N card was throwing that exact message on an intel PCI express root hub. I replaced the card with a spare Intel AC wifi card I had in my parts box, and the error went away. I was having troubles getting the wifi to work, it was not getting an IP. When it came in my office it was running 1903 and I installed 21h2. I also had to backup 320GB Of photos ..of which she had no backups ...*Face palm*. HA! Great idea! ... Glad I could offer something helpful I dread working on anything hardware-related in laptops. Link to comment https://www.neowin.net/forum/topic/1417290-whea-logger-event-id-17-a-thing-for-anyone-else-recently/#findComment-598740252 Share on other sites More sharing options...
+Warwagon MVC Posted June 12, 2022 MVC Share Posted June 12, 2022 On 12/06/2022 at 11:42, JustGeorge said: Glad I could offer something helpful I dread working on anything hardware-related in laptops. Fixed the issue last night around 11pm .. .but what are the odds. JustGeorge 1 Share Link to comment https://www.neowin.net/forum/topic/1417290-whea-logger-event-id-17-a-thing-for-anyone-else-recently/#findComment-598740257 Share on other sites More sharing options...
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