Acronis True Image cannot run on Win 10.


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Hello,

Acronis True Image 2018  would be five years old now, so it's not too surprising Acronis no longer supports it.

Have you looked into upgrading to the 2023 version?  It used to be quite common in the utility software space for vendors to offer existing customers an upgrade at a substantial discount.

Regards,

Aryeh Goretsky
 

  • Like 2

Clonezilla (free software)

it's not super easy to use, so if you want super easy you will have to go with something else (but it's easy enough once you learn source/destination etc), but it works outside of the OS (it runs from a bootable CD/DVD or USB stick, so it does not matter if you got Windows or Linux it will work) as it's a rock solid way to restore your system to a EXACT state it was at the time you imaged it (so any files added/changed/deleted since won't matter since the image restored will be EXACTLY like it was at the time you imaged it, meaning it's like the whole drive you are restoring is essentially wiped and restored to exactly how it is in the image file). but it does give you two warning screens before doing anything potentially destructive. but personally... when I make a image I pretty much know what to select almost instinctively by what the screen looks like and not much risk here. but when 'restoring' I make sure to slow down and pay extra attention since if you are not careful and go-through-the-motions, you could potentially wipe the wrong hard drive (assuming you got multiple HDD's in the first place).

I typically use Clonezilla on my main PC about once a month to image my main PC's boot drive (SSD) to a image file on another hard drive I have as it's solid insurance in case the system ever gets into a non-working state. it's probably not as convenient as software that runs within Windows itself, as it will probably take a bit longer to image since you got to reboot, boot to USB stick and do the imaging process, but it's reliable.

On 03/03/2023 at 11:35, ThaCrip said:

Clonezilla (free software)

it's not super easy to use

Far from being easy to use, it is downright masochistic.

Macrium Reflect backs up my whole computer on a pre-set daily schedule while I do my work without bothering me. (So do Veeam Agent or Acronis Cyber-Protect.) Restoring a single file from a backup is equally easy.

But with Clonezilla, you must close all your work and reboot your system. And you cannot restore single files.

 

On 03/03/2023 at 11:35, ThaCrip said:

so it does not matter if you got Windows or Linux it will work

The OP has Windows and can take advantage of the convenience that Windows offers.

 

On 03/03/2023 at 11:35, ThaCrip said:

image restored will be EXACTLY like it was at the time you imaged it

If anyone has told you other backup apps change bits and bytes willy-nilly, that person has pulled a cruel joke on you. Sector-by-sector backup is a mundane task that most backup apps do to perfection, without repeatedly using the word "EXACTLY" in all-uppercase.

 

On 03/03/2023 at 11:35, ThaCrip said:

I typically use Clonezilla on my main PC about once a month

In other words, with a system failure, you could lose up to 29 days of precious work that your backup strategy doesn't protect.

If you use a real backup app, you could perform daily backups.

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On 03/03/2023 at 01:05, ThaCrip said:

Clonezilla (free software)

it's not super easy to use, so if you want super easy you will have to go with something else (but it's easy enough once you learn source/destination etc), but it works outside of the OS (it runs from a bootable CD/DVD or USB stick, so it does not matter if you got Windows or Linux it will work) as it's a rock solid way to restore your system to a EXACT state it was at the time you imaged it (so any files added/changed/deleted since won't matter since the image restored will be EXACTLY like it was at the time you imaged it, meaning it's like the whole drive you are restoring is essentially wiped and restored to exactly how it is in the image file). but it does give you two warning screens before doing anything potentially destructive. but personally... when I make a image I pretty much know what to select almost instinctively by what the screen looks like and not much risk here. but when 'restoring' I make sure to slow down and pay extra attention since if you are not careful and go-through-the-motions, you could potentially wipe the wrong hard drive (assuming you got multiple HDD's in the first place).

I typically use Clonezilla on my main PC about once a month to image my main PC's boot drive (SSD) to a image file on another hard drive I have as it's solid insurance in case the system ever gets into a non-working state. it's probably not as convenient as software that runs within Windows itself, as it will probably take a bit longer to image since you got to reboot, boot to USB stick and do the imaging process, but it's reliable.

Gonna suck when during that month duration if you crash and burn, losing data. 
 

I backup daily every morning at 9am and I’m not disrupted by it. It’s done in the background while I work. In 2023, we shouldn’t have to reboot to backup our machines. 

On 03/03/2023 at 13:31, goretsky said:

Hello,

Acronis True Image 2018  would be five years old now, so it's not too surprising Acronis no longer supports it.

Have you looked into upgrading to the 2023 version?  It used to be quite common in the utility software space for vendors to offer existing customers an upgrade at a substantial discount.

Regards,

Aryeh Goretsky
 

This - update the software to the latest offering. At least your existing backups should be able to be restored? 🤷‍♂️

 

On 03/03/2023 at 04:13, Fleet Command said:

Far from being easy to use, it is downright masochistic.

That's a exaggeration. it's not as easy as point and click, but it's closer to easy than difficult at the end of the day as you just select what you want to do on each screen shown with keyboard's up/down arrows etc and press enter. sure, if you are backing up over say a Samba share, then you got to type in certain info but it's easy enough once you learn what to do.

sure, I agree it's not the most easy way to image ones boot drive but it does what it does well and for an occasional hard drive image, it's sufficient, especially given it's not backing up high importance stuff for me anyways.

 

On 03/03/2023 at 04:13, Fleet Command said:

Macrium Reflect backs up my whole computer on a pre-set daily schedule while I do my work without bothering me. (So do Veeam Agent or Acronis Cyber-Protect.) Restoring a single file from a backup is equally easy.

But with Clonezilla, you must close all your work and reboot your system. And you cannot restore single files.

Agreed.

but depending on what one wants to do, Clonezilla can still be 'good enough'.

but personally for general data backup I prefer a manual approach (i.e. copy/paste) of having two copies on two different hard drives at the minimum. I would never want to rely on backup software that's primarily for imaging hard drives to do that. Clonezilla is good enough for someone who just wants to make a backup of their boot drive occasionally in case they need to restore it to a previously working state from not all that long ago.

 

On 03/03/2023 at 04:13, Fleet Command said:

If anyone has told you other backup apps change bits and bytes willy-nilly, that person has pulled a cruel joke on you. Sector-by-sector backup is a mundane task that most backup apps do to perfection, without repeatedly using the word "EXACTLY" in all-uppercase.

I figure it's better to be crystal clear than be vague. because some people might not realize that Clonezilla, when restoring a image will wipe any changes made since. so I made it crystal clear.

 

On 03/03/2023 at 04:13, Fleet Command said:

In other words, with a system failure, you could lose up to 29 days of precious work that your backup strategy doesn't protect.

If you use a real backup app, you could perform daily backups.

I generally would not need to do that level of backups since all of my real important data I already have backups on other hard drives etc through standard copy/paste through file manager etc.

so even if my main SSD fails, the damage would be limited since I don't really store anything of high importance on that anyways. even the stuff that is important enough, I already have backed up elsewhere. so if the boot drive fails, not that serious of a problem.

p.s. I generally avoid storing larger files on the SSD anyways, which helps speed up Clonezilla images. because even the larger files I do use, like video files and games, are all stored on my additional hard drives separate from the main boot drive which I only use Clonezilla on the main boot drive anyways.

 

On 03/03/2023 at 05:06, adrynalyne said:

Gonna suck when during that month duration if you crash and burn, losing data. 

I keep backups of anything important on additional hard drives (and for more limited higher importance data I also use DVD recordable discs). so even if my main drives SSD's were to fail in a month, data loss would be minimal enough for me. plus, I don't expect my boot drive's SSD to fail anytime soon as I am not even close to the official TBW write rating of it.

Edited by ThaCrip
On 03/03/2023 at 06:20, ThaCrip said:

 

That's a exaggeration. it's not as easy as point and click, but it's closer to easy than difficult at the end of the day as you just select what you want to do on each screen shown with keyboard's up/down arrows etc and press enter.

sure, I agree it's not the most easy way to image ones boot drive but it does what it does well and for an occasional hard drive image, it's sufficient, especially given it's not backing up high importance stuff for me anyways.

 

Agreed.

but depending on what one wants to do, Clonezilla can still be 'good enough'.

but personally for general data backup I prefer a manual approach (i.e. copy/paste) of having two copies on two different hard drives at the minimum. I would never want to rely on backup software that's primarily for imaging hard drives to do that. Clonezilla is good enough for someone who just wants to make a backup of their boot drive occasionally in case they need to restore it to a previously working state from not all that long ago.

 

I figure it's better to be crystal clear than be vague. because some people might not realize that Clonezilla, when restoring a image will wipe any changes made since. so I made it crystal clear.

 

I generally would not need to do that level of backups since all of my real important data I already have backups on other hard drives etc through standard copy/paste through file manager etc.

so even if my main SSD fails, the damage would be limited since I don't really store anything of high importance on that anyways. even the stuff that is important enough, I already have backed up elsewhere. so if the boot drive fails, not that serious of a problem.

 

I keep backups of anything important on additional hard drives (and for more limited higher importance data I also use DVD recordable discs). so even if my main drives SSD's were to fail in a month, data loss would be minimal enough for me. plus, I don't expect my boot drive's SSD to fail anytime soon as I am not even close to the official TBW write rating of it.

You don’t have to be anywhere near TBW for an ssd to fail and there is no warning. I had one fail and it was game over immediately. I had been using it for 2 months. 

On 03/03/2023 at 08:36, adrynalyne said:

You don’t have to be anywhere near TBW for an ssd to fail and there is no warning. I had one fail and it was game over immediately. I had been using it for 2 months. 

Yeah, I don't doubt that. but I would imagine that with brand name SSD's, like Samsung, they will probably last a long time (especially the more time proven SATA based SSD's). in fact, I have had mine since May 2015 and it's still going strong. I figure if it's lasted this long, it will probably go for many more years especially given I am only about 27.039TBW (drive is officially rated for 75TBW).

but what you said is also why I prefer regular hard drives for general data storage as you are more likely to get a warning before outright failure occurs. I would never use a SSD for long term data storage.

p.s. but speaking of SSD's... I wonder if there is a general time frame (or usage point) where if they don't fail, they probably won't for the foreseeable future? ; I am not sure if there is any data out there on this sort of stuff, so if not, it's probably anyones guess.

On 03/03/2023 at 06:42, ThaCrip said:

Yeah, I don't doubt that. but I would imagine that with brand name SSD's, like Samsung, they will probably last a long time (especially the more time proven SATA based SSD's). in fact, I have had mine since May 2015 and it's still going strong. I figure if it's lasted this long, it will probably go for many more years especially given I am only about 27.039TBW (drive is officially rated for 75TBW).

but what you said is also why I prefer regular hard drives for general data storage as you are more likely to get a warning before outright failure occurs. I would never use a SSD for long term data storage.

p.s. but speaking of SSD's... I wonder if there is a general time frame (or usage point) where if they don't fail, they probably won't for the foreseeable future? ; I am not sure if there is any data out there on this sort of stuff, so if not, it's probably anyones guess.

You put a lot of faith in a brand (see recent Samsung snafus). Anyway, your data, and it’s not my concern. 
 

 

On 03/03/2023 at 08:46, adrynalyne said:

You put a lot of faith in a brand (see recent Samsung snafus). Anyway, your data, and it’s not my concern. 
 

 

Yeah, but what you refer to is non-SATA based SSD's. I don't plan on getting rid of the common SATA based SSD's anytime soon as they seem to be a bit more time proven vs this rush to get faster-and-faster when a regular 300-550MB/s SATA SSD is plenty fast enough for most people in most tasks.

I am not saying Samsung is the only good SATA SSD brand as you got Crucial/Intel etc.

anyways, have a good day ;)

For me personally on my file server I just run syncback pro which every night backups data up from one drive to another. When and if the backup fails it sends me an email.

I do boot True Image 2016 for clone drives and it works great.

I used Acronis TI for more than a decade until early 2022 when I discovered it no longer supported Windows 10 and 11. Renewing was far too costly since they shifted to an annual subscription. I opted for the free Paragon Community Edition to back driveup my Windows 11 devices (ASUS Zenbook, HP-AIO). It works perfectly from both an external USB and the devices. Having restored images, I can vouch for the accuracy.

As everyone has said, create backups! That's a given. If you want to continue using Acronis, contact them and politely ask for a discount since you have been a loyal customer. If they balk, go with Paragon or Clonezilla if a free app appeals to you. Otherwise, haul out your wallet, read the fine print, and select an app that is useful longer than one year. Bon chance!

On 02/03/2023 at 22:31, goretsky said:

Hello,

Acronis True Image 2018  would be five years old now, so it's not too surprising Acronis no longer supports it.

Have you looked into upgrading to the 2023 version?  It used to be quite common in the utility software space for vendors to offer existing customers an upgrade at a substantial discount.

Regards,

Aryeh Goretsky
 

Thanks for the reply. There appears to be no 2023 version available. 

On 03/03/2023 at 20:56, i_was_here said:

Wow that new name just rolls off the tongue, doesn't it? Acronis Cyber Protect Home Office. So much better than Acronis True Image! 🙄

and but of course its now a subscription service.

On 03/03/2023 at 16:50, ThaCrip said:

I generally would not need to do that level of backups since all of my real important data I already have backups on other hard drives etc through standard copy/paste through file manager etc.

so even if my main SSD fails, the damage would be limited since I don't really store anything of high importance on that anyways. even the stuff that is important enough, I already have backed up elsewhere. so if the boot drive fails, not that serious of a problem.

Let me paraphrase. CloneZilla, which you spent one A4 page advertising, isn't even your backup strategy. Your real backup strategy involves:

  • "backups on other hard drives etc through standard copy/paste through file manager etc."

In fact, CloneZilla isn't even essential to you because:

  • "even if my main SSD fails, the damage would be limited since I don't really store anything of high importance on that anyways."

You use CloneZilla in the capacity of a role-playing video game!

On 02/03/2023 at 15:23, Howard Davis said:

Upgraded to Win 10; now Acronis True Image 2018 will not back up to the usual external HD. Acronis support for this no longer exists.

Can anyone recommend good new backup software to take its place? 

dont force insteall ancient software on new computers, that one of the biggest reasons why people keep breaking their computers.

True image 2018 will not work, throw it away.

 

Macrium reflect is good, try the free version while you can, and decide if you want to purchase it or not.

CloneZilla, will probably be to complicated for most users, take a look at the website and decide for yourself.

 

Upgraded successfully to Win 10 and a new Kingston 480G internal SSHD. Acronis True Image 2018 no longer works.

From Acronis: "I would like to inform you that Acronis True Image 2018 is an obsolete version. The latest version is Acronis Cyber Protect Home Office which has latest fixes and patches. " Subscription is $49.99/year. 

Firstly, given the reliability of the new SSHD, are Acronis backups really necessary? How likely would failure of the new drive be? 

Secondly, any better alternatives? I want it to be user-friendly and minimum cost.

Thank you for any advice.

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