kiddingguy Posted July 14, 2023 Share Posted July 14, 2023 The battery of my gaming notebook (Asus ROG Strix GL731GV-EV026T) only lasts for like 40 minutes on battery. I would like to replace it. What are genuine Asus parts website I can purchase original parts. Asus itself mentioned zandparts.com, but I looked at their site and they don't have this battery currently in stock. So... I'm looking for legit alternatives. Link to comment https://www.neowin.net/forum/topic/1431317-officialgenuine-asus-parts-where-to-order-them/ Share on other sites More sharing options...
Som Posted July 14, 2023 Share Posted July 14, 2023 ebay, amazon Link to comment https://www.neowin.net/forum/topic/1431317-officialgenuine-asus-parts-where-to-order-them/#findComment-598835684 Share on other sites More sharing options...
kiddingguy Posted July 14, 2023 Author Share Posted July 14, 2023 On 14/07/2023 at 12:35, Som said: ebay, amazon There are a lot of counterfeit products on these. I mean real, genuine, websites listed as “official” ASUS supplier. Link to comment https://www.neowin.net/forum/topic/1431317-officialgenuine-asus-parts-where-to-order-them/#findComment-598835704 Share on other sites More sharing options...
goretsky Supervisor Posted July 14, 2023 Supervisor Share Posted July 14, 2023 Hello, ASUS has a customer self-repair program at https://www.asus.com/us/support/customer-self-repair/. Maybe you can obtain a replacement battery through that? I see the following websites advertising themselves as official sources of ASUS spare parts: https://www.a-accessories.com/ https://encompass.com/brands/ASU/ https://www.sparepartworld.com/asus/ I know that Encompass is Lenovo's official spare parts distributor, but am unfamiliar with the other two. Regards, Aryeh Goretsky hellowalkman, Arceles and Som 2 1 Share Link to comment https://www.neowin.net/forum/topic/1431317-officialgenuine-asus-parts-where-to-order-them/#findComment-598835733 Share on other sites More sharing options...
Mockingbird Posted July 15, 2023 Share Posted July 15, 2023 (edited) Remove the battery and locate the part number For example: Link to comment https://www.neowin.net/forum/topic/1431317-officialgenuine-asus-parts-where-to-order-them/#findComment-598835900 Share on other sites More sharing options...
kiddingguy Posted July 16, 2023 Author Share Posted July 16, 2023 On 14/07/2023 at 15:03, goretsky said: Hello, ASUS has a customer self-repair program at https://www.asus.com/us/support/customer-self-repair/. Maybe you can obtain a replacement battery through that? I see the following websites advertising themselves as official sources of ASUS spare parts: https://www.a-accessories.com/ https://encompass.com/brands/ASU/ https://www.sparepartworld.com/asus/ I know that Encompass is Lenovo's official spare parts distributor, but am unfamiliar with the other two. Regards, Aryeh Goretsky This program is (only) in US. And not in Europe.Checked a-accessories and maybe ordering there… goretsky 1 Share Link to comment https://www.neowin.net/forum/topic/1431317-officialgenuine-asus-parts-where-to-order-them/#findComment-598836059 Share on other sites More sharing options...
goretsky Supervisor Posted July 16, 2023 Supervisor Share Posted July 16, 2023 Hello, Sounds good. I think Encompass' European operations are based in the UK, if things don't work out with the other one. Regards, Aryeh Goretsky Link to comment https://www.neowin.net/forum/topic/1431317-officialgenuine-asus-parts-where-to-order-them/#findComment-598836064 Share on other sites More sharing options...
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