Win 11 Create or rename folder issues - Can't find the specified file

[jnelsoninjax]

When I try to create a new folder on my W11 Pro desktop, I get the following error message:

Rename Folder

Can't find the specified file.

Make sure you specify the correct path and file name.

New Folder

Date Created: xxxxxxxxxx

This is followed by:

Rename

The file or folder does not exist.

A new folder is created, but it is always named "New Folder" and when I try to rename it, I get the same sequence of error messages and the renaming fails. I have run these commands:

DISM.exe /Online /Cleanup-image /Restorehealth and sfc /scannnow. No errors are returned.

I have also changed the attributes from read only to nothing, and I have tried take ownership just in case that might have been the issue, but neither yielded any results.

The only way I am able to rename the file is to use command prompt to do so, otherwise every folder I try to rename gives me the same error. I have found some recommendations from Google searches, but they are all for Win10 and involve deleting a section of the registry and replacing it with a copy from another system. I do not have access to any other system, so that option is out of the question.

[Som]

Have you tried making a new user account, just to see if it works

[Dick Montage]

Is this a clean build, or have you run any modifications to the OS?

When you say "desktop" do you mean desktop PC, or within your actual desktop folder?  Can you post the full path?

[+Warwagon MVC]

sometimes i've found that if I right click the desktop and select "refresh"  then it works.

[jnelsoninjax]

On 21/10/2024 at 12:06, Som said:

Have you tried making a new user account, just to see if it works

Not yet

On 21/10/2024 at 12:09, Dick Montage said:

Is this a clean build, or have you run any modifications to the OS?

When you say "desktop" do you mean desktop PC, or within your actual desktop folder?  Can you post the full path?

Win 11 upgrade from W10

Desktop PC the full path does not make any difference but c:\users\(name) id one example it does it on  Drive C and Drive D, C is an M.2 and D is a mechanical drive, I have checked both for errors

On 21/10/2024 at 12:09, Warwagon said:

sometimes i've found that if I right click the desktop and select "refresh"  then it works.

Yeah, that does not do anything unfortunately. Also the issue is not on the desktop, it is within Explorer