Is wifi extender needed

[Bruinator]

Hi,

 

All my tvs' are connected to wifi. On the one I use mostly the connection drops causing a black screen instead of what I am viewing. After talking to verizon, they said I should reboot my router every 2 to 3 weeks to help resolve it. Also, they mentioned getting a wifi extender would help it without having to reboot my router.

 

Which methed do you think would work better to solve my issue.

 

TIa

[Nick H. Supervisor]

I would say that it depends. Does the TV disconnect because the signal is poor?

I'm not sure that is the best advice they have provided. I would say that if I was told that I needed to reboot my router every 2 to 3 weeks I would be looking to get a different router.

[Mindovermaster Global Moderator]

I have an AP wireless device in my living room. Pretty much goes everywhere in this one-story house.

(shouldn't this go in Networking Forum?)

[Bruinator]

  On 15/03/2025 at 16:49, Nick H. said:

I would say that it depends. Does the TV disconnect because the signal is poor?

I

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yes, Nick that is what they told me. Do you think otherwise?

[Nick H. Supervisor]

  On 15/03/2025 at 20:47, Bruinator said:

yes, Nick that is what they told me. Do you think otherwise?

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I think that this needs more information before I can give a real opinion. My questions are the following:

• What is the signal strength for the TV when it is connected to the WiFi?
• Where is the router located in relation to the TV that is having issues?
• If you can temporarily connect the TV to the router via a cable, does it suffer the same issues?

Their suggestion of resetting the router every couple of weeks doesn't make any sense for multiple reasons, but the primary reason for it not making sense is that all the other devices continue to work fine (I assume?). So the issue isn't the do with the router.

@Mindovermasteris right, this is better suited in the networking area. I'll move it now.

[Bruinator]

  On 15/03/2025 at 21:17, Nick H. said:

I think that this needs more information before I can give a real opinion. My questions are the following:

• What is the signal strength for the TV when it is connected to the WiFi?
• Where is the router located in relation to the TV that is having issues?
• If you can temporarily connect the TV to the router via a cable, does it suffer the same issues?

Their suggestion of resetting the router every couple of weeks doesn't make any sense for multiple reasons, but the primary reason for it not making sense is that all the other devices continue to work fine (I assume?). So the issue isn't the do with the router.

@Mindovermasteris right, this is better suited in the networking area. I'll move it now.

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Hi Nick, I am assuming you are looking for some sort of signal strength via a number cause the original answer that was given was poor. My laptop in the same room as the tv has a wired connection. I am wondering if I use a splitter on that connection and connect the tv via cable if that would solve the issue. That way i dont have to run a long cable and drill a hole through my floor to run it directly? Your thought on that plz?

 

TIA

[Mockingbird]

Do you have a gateway or a modem and a router?

[Bruinator]

modem and router i believe.

[Nick H. Supervisor]

  On 15/03/2025 at 21:43, Bruinator said:

Hi Nick, I am assuming you are looking for some sort of signal strength via a number cause the original answer that was given was poor. My laptop in the same room as the tv has a wired connection. I am wondering if I use a splitter on that connection and connect the tv via cable if that would solve the issue. That way i dont have to run a long cable and drill a hole through my floor to run it directly? Your thought on that plz?

 

TIA

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I'll need to take a look at my TV tomorrow, but I'm pretty sure they offer a signal strength rather than just "connected/disconnected." Your laptop could provide you with a rough idea if you try and connect it to the WiFi, although I appreciate that the WiFi cards will be different.

But yes, I want to know the WiFi signal strength in that room in order to continue the troubleshooting.

[Bruinator]

  On 15/03/2025 at 21:49, Nick H. said:

I'll need to take a look at my TV tomorrow, but I'm pretty sure they offer a signal strength rather than just "connected/disconnected." Your laptop could provide you with a rough idea if you try and connect it to the WiFi, although I appreciate that the WiFi cards will be different.

But yes, I want to know the WiFi signal strength in that room in order to continue the troubleshooting.

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Nick connection is as stated:  

DOWNLOAD

225

Mbps

UPLOAD

138

Mbps

[Nick H. Supervisor]

  On 15/03/2025 at 22:36, Bruinator said:

Nick connection is as stated:  

DOWNLOAD

225

Mbps

UPLOAD

138

Mbps

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Ok, but that is you network connection speed. What I'm asking about is the signal strength that your TV is reporting. For example, in Linux I can run wavemon and see the following information:

 

You should be able to find similar information under your TV's settings; possibly under the network options.