Scan Pre Order Tracking - Funny Business (Not so funny)

[cyberhash]

Does anyone here have a pre-order item that SCAN UK allows you to track the progress of your order. This is the 3rd time i have checked the status mid day-ish , showing i have came down the list by a few numbers. Then at around 5pm i seem to be 4 or 5 places higher up the list again.

Late morning today i was at position 83 , now come 5pm im up at 87.

Over the past month its been adjusted 3 times and between the 3 of them i have lost 20 places.

Just wondering if anyone else is seeing something similar ?

[+FloatingFatMan Subscriber¹]

  On 17/03/2025 at 19:21, cyberhash said:

Does anyone here have a pre-order item that SCAN UK allows you to track the progress of your order. This is the 3rd time i have checked the status mid day-ish , showing i have came down the list by a few numbers. Then at around 5pm i seem to be 4 or 5 places higher up the list again.

Late morning today i was at position 83 , now come 5pm im up at 87.

Over the past month its been adjusted 3 times and between the 3 of them i have lost 20 places.

Just wondering if anyone else is seeing something similar ?

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No, but SCAN have been around for a long long time and have a pretty good reputation.  I've used them myself several times over the years.  If you're concerned, contact them about it.
 

[Ixion]

  On 17/03/2025 at 19:21, cyberhash said:

Does anyone here have a pre-order item that SCAN UK allows you to track the progress of your order. This is the 3rd time i have checked the status mid day-ish , showing i have came down the list by a few numbers. Then at around 5pm i seem to be 4 or 5 places higher up the list again.

Late morning today i was at position 83 , now come 5pm im up at 87.

Over the past month its been adjusted 3 times and between the 3 of them i have lost 20 places.

Just wondering if anyone else is seeing something similar ?

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I did have until I finally made it to the top of the queue and got my shiny new GPU. They did indeed update it wrong a couple of times, it seems they update their GPU pages at 5:30 ish every night and the figures in the morning the next day are usually accurate. I think the whole thing is being confused with them offering people models from different brands and not updating the queue position accurately. They also didn't give me a proper ETA until I was in the last 5 on the queue, having said all that the fact they even give you a queue position at all puts them way ahead of all the other UK etailers.

[cyberhash]

  On 24/03/2025 at 09:17, Ixion said:

I did have until I finally made it to the top of the queue and got my shiny new GPU. They did indeed update it wrong a couple of times, it seems they update their GPU pages at 5:30 ish every night and the figures in the morning the next day are usually accurate. I think the whole thing is being confused with them offering people models from different brands and not updating the queue position accurately. They also didn't give me a proper ETA until I was in the last 5 on the queue, having said all that the fact they even give you a queue position at all puts them way ahead of all the other UK etailers.

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Overclockers had stock nearly all day/night yesterday on around 10 different cards. Way more expensive than the pre order price i paid at Scan though

[Ixion]

Yeah, I was getting close to the point of ordering from OcUK and then just flipping my Scan pre-order when it turned up but as you say their pricing was quite a step up. I can only think they're paying a premium to get first dibs on cards from the distributors (as well as making a bigger profit).

What card did you order?

[+Dick Montage Subscriber²]

My Scan countdown was originally 23, dropped to 19, 18, 11, 9 and then seemed to just halt for a week or so.  In that time, I saw a better model for like £30 more that they had immediate stock of - so just swapped out and paid the extra.  Scan are a GREAT company, they've been around for ages and I have dealt with their customer service dept (in useful ways, not complaints) from back when they were tiny to now - and they have ALWAYS been super helpful!