Office Problem

[cosign9114]

I am having a problem with Office, in particular Outlook. When I open outlook and use it, everything is fine, but recently when I have been closing it, an error message comes up saying that Outlook has been closed because there was an error (Error message attached) any ideas? it has also come up when closing Microsoft Word recently, but this seems to have only been a one off thing?

[kinetix63 Veteran]

Are you using outlook to connect to POP3/IMAP accounts (mainly used for home accounts), or to an Exchange server (mainly used for work accounts)?

[cosign9114]

POP3/IMAP Accounts

been using it fine for a while (About a year) and then suddenly this error has started occuring, and it happens everytime I close Outlook

[windows95isg8]

POP3/IMAP Accounts

been using it fine for a while (About a year) and then suddenly this error has started occuring, and it happens everytime I close Outlook

It may be down to a new plug-in running with outlook. Try removing all non Microsoft plug-ins, then see if the problem still happens. To do this go into the Tools menu, then options. Click on the other tab, and then advance options. Click plug-in manger, then remove the non Microsoft named ones

Hope this works for you.

[cosign9114]

It may be down to a new plug-in running with outlook. Try removing all non Microsoft plug-ins, then see if the problem still happens. To do this go into the Tools menu, then options. Click on the other tab, and then advance options. Click plug-in manger, then remove the non Microsoft named ones

Hope this works for you.

Cheers this has worked, only thing is it is the new Anti-virus I had recently installed (had completely forgotten about installing it)

Would there be any way of getting around this? The anti-virus is AVG (Free version)