Dreamweaver CS3 install problems in Vista

[dykemike]

I am trying to install the new Drewamweaver CS3, but I have been having problems. I am running Vista Business and had Dreamweaver 8 and Photoshop CS2 installed, but are gone now for the new software. When I go to install Dreamweaver CS3 and Photoshop CS3 it will installed the shared component on each of them, but nothing else. When I try to install it on a XP machine it installs fine. Any ideas what the problem is?

[Brandon]

Dreamweaver installed in like 3-4 minutes, but photoshop CS3 is taking 20 min and its not even 50%

[Delta47]

130% cost in UK than in USA... <censored> buying it at that price, i'll stick with CS2 -.-

[gigapixels Veteran]

I installed CS3 Web Premium (gotta keep up with the times ;) ) without a hitch...

[casperboy77]

I would love to keep up with the times. Anyone know how to install Dreamweaver CS3 on Vista Ultimate? I wrote an earlier post that was more specific. I haven't called Adobe yet today to get a refund, but it looks like I am going to have to. I did however install Dreamweaver CS3 onto my laptop running XP Pro successfully, but I did not activate it. I just installed it on there to see if it would work. I allready uninstalled it from the laptop because I do not want it on there. So there must be an issue with Vista Ultimate. And like I said in my previous post I installed Photoshop CS3 a while back with apsolutly no problems and it runs great. I also have no trials and no betas installed ever. Thanks for your help.

-Jim

[0sit0]

did you try the cleaner utility from adobe? then save the files to a folder and right click the setup.exe and run as administrator.

http://www.adobe.com/support/contact/cs3clean.html

run the utility as administrator as well

[casperboy77]

XP-RTM,

Thanks for getting back to me. Yeah Adobe had me try that script quite a few times, it didn't work. I did run the utility in administrator mode by the way. I also put all the files in a folder on the desktop and ran the setup in administrator mode. There is one thing that is showing up in my Vista Event Viewer:

Product: Adobe Extension Manager CS3 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC80.MFC,version="8.0.50727.163",type="win32",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86t for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {9BAE13A2-E7AF-D6C3-A01F-C8B3B9A1E18E}

Any idea what that means? I know what the Extension Manager is, but don't know what this error means. Thanks again!

-Jim

[chrisminett]

Been a few days since anyone has replied to this thread - have you all solved your installation problems? If you have, please tell me how!

I have the same problem as described by casperboy777 above:

Error 1935.An error occurred during the installation of assembly 'Microsoft.VC80.MFCLOC,version="8.0.50727.163",type="win32",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86t for more information.

I'm installing CS3 Design Premium onto my Vista Ultimate x64 machine, with all options except Version Cue Server, and at the end, it says that DreamWeaver and Shared Components have failed, although it also has Shared Components in the list of successful installs. The above error is the only one listed in the logfile though.

I have tried with UAC on (I usually have it off), I have tried the installation without selecting to install DreamWeaver, and between each uninstall and attempt to install, I use Adobe's CS3 Clean script at level 4. But each time it fails in the same way, and none of the supposed successfully installed programs work anyway, which I presume is due to the Shared Components failing.

Has anyone solved this yet?

[primexx]

  Klethron said:

Without sounding like i'm complaining, Vista has some real issues. I run Vista Ultimate on my home machine and i'm unable to install Acrobat 8. Acrobat 7 installs without a hitch.

I install Dreamweaver CS3 on my Mac today, so far I love it. I would recommend you contact Adobe and bark up their tree. Maybe they have an installer update.

Acrobat 8 installed fine here, as part of CS3 Web Pre.

  PamelaJ said:

The last couple computers that I've worked on with Vista, I had trouble installing Acrobat Reader 8. I ended up having to copy the temp file before clicking off the error message that comes up saying that it can't access the temp directory, then manually running the msi in that folder.

Reader 8 is known to have problems, yes.

  pixels said:

I installed CS3 Web Premium (gotta keep up with the times ;) ) without a hitch...

Same here.

[casperboy77]

Chrisminett,

Nope I still haven't had any luck. I got a refund on the product. But I will tell you everything I went through that didn't work. Adobe had me create a new administrator account on my Windows Vista and then install from that account - It didn't work. Adobe recommended I do a "Selective Startup" - didn't work. I e-mailed Microsoft and they tried their best to help me. Microsoft had me do a more elaborate boot called "Clean Boot Mode" - that didn't work. I followed someone's advice in Adobe forums to modify the ContainerProxy.js file - it didn't work. I ran the CS3Clean script many many times. I uninstalled every single Adobe product on my computer and still no luck. I think the problem is when the Dreamweaver CS3 installer goes to install Extension Manager. So I went to Adobe and Downloaded the latest Extension Manager 1.8 from Adobe which has the same looking installer and sure enough it fails. To make a long story short when I bought Adobe Photoshop CS3 that installed flawlessly no problems. Adobe has always made excellent programs, then again they should be for the cost. I don't know what happened but I think Adobe made a frankenstein creation with their installer. Installing the program should be the easiest part. I will buy Dreamweaver again someday when Adobe fixes their installer problems. I don't know why they can't just take Dreamweaver CS3 right now and use a different installer. I don't need to see a fancy matching installer, you only see it when installing, upgrading and uninstalling. Dreamweaver version 8 installs flawlessly on my Vista. Unbelievable, but hey I can't complain I got my money back.

-Jim

[chrisminett]

Thanks for your reply casperboy77, sad to hear that you couldn't get it to work.

I was really hoping that UAC would hold the key to solving this - although you'd think that there wouldn't be any difference between having UAC on, and running setup with elevated privileges, or having UAC turned off, and running setup from a full administrator account. However, reading in this post about the effects of UAC, reminded me of a problem I had when I first upgraded to Vista in January, installing a money/accounting program called Quicken. Although not officially supporting Vista, others in the forums were able to install and use it, but it wouldn't even install for me, giving the same error about Microsoft.VC80..... But turning UAC on and running the setup with elevated privileges solved it.

I suppose I just have to wait until Adobe deems Vista important enough to actually bother about getting the installer to work correctly!?

[riahc3]

It sucks that the Master Collection edition doesn't come out in about a month :(

I have problems also installing CS3. I'll problably try installing as a real administrator ( https://www.neowin.net/forum/index.php?showtopic=537806 ) and see if it will install.

[casperboy77]

My Problem has been solved here is how my issue was fixed. What sucks is that I got a refund for Dreamweaver CS3. So I used my friends copy to try this one fix and it worked. It all went good though, I just bought it again and got a new serial and activated it without any problems. Just to recap to everyone what my problems was:

When installing Adobe Dreamweaver It would say installation failed and showed that Shared Components installed then it also said that it failed with a red X and Dreamweaver CS3 Failed with a red X.

I had never installed an Adobe betas ever. I tried the CS3Clean utility, I tried creating a new administrator account then installing it didn't work. I tried starting in Selective boot mode didn't work. I tried everything on the next one included an elaborate procedure to alter ContainerProxy.js that didn't work. You name it I tried it, I tried everything that Adobe had me do and also tried everything Microsoft had me try.... still nothing. Well here was the solution that worked for me:

1. Open an Administrator command prompt by right clicking on Start -> All

Programs -> Accessories -> Command Prompt and selecting "Run as

Administrator" and clicking "Allow" for the elevation prompt

2. In the command prompt, type the command below

fsutil resource setautoreset true C:\

(This assumes that C: is the drive in which Vista is installed. If it is

installed on another drive like D:, please change the drive letter

appropriately)

3. Reboot the machine

The above is also the solution that fixes the error 8007000b when ever you try to install updates in Windows Update. This worked for me, I hope it helps others out there with similar problems.

-Jim

[Graham Jones]

Jim,

I just wanted to say thank you, I've recently been down the same road with Adobe, although in my case I was stupid enough to purchase the software from a company called UKtechstore (I live in Buckinghamshire, England). The company sounded like they were UK based but it was after paying by credit card on their web site that I was informed that the card transaction would appear in Canadian dollars.

When I had problems installing Dreamweaver, Adobe UK said they couldn't help because the product was sourced in North America. I did speak to support in the US, not that the 800 number is any good from the UK. I tried all the things you did, they must know that they don't have the answer. I was ready to bin it and get a UK version.

Thanks to you I have saved a lot of money, if you're ever near Hazlemere, Bucks (35 miles west of London) I owe you several beers.

Thanks

Best Regards

Graham

Edited May 11, 2007 by Graham Jones

[The Scarecrow]

I got installed on Vista Enterprise edition by the compatibility mode option. However now when i run it I get this screen and I am just doing this as trial software. I have the previous versions still installed is that the problem? Any one else run into this problem?

[casperboy77]

Graham,

I'm glad that this information helpped you out as well. I've been meaning to take a trip overseas one day. Maybe in a couple years I'll take you up on that beer! I'll look you up. :D

-Jim

[Rupert]

Was it all running as administrator? CS3 installed flawlessly for me on Vista x64 Home Premium.

[chrisminett]

This is really starting to get aggrevating now - I just cannot get it to install!

Thanks for the info casperboy77, unfortunately, unlike the others, it didn't work for me. In fact, I had already used that fix back when I first installed Vista in January, due to the Windows Update problem. I tred it again anyway, just for good measure, but without any success.

In fact, if the problems with installing Adobe CS3 weren't enough, Vista's taken the great twist of having Explorer crash upon login, so that I have no desktop, start menu, etc., and have to run everything manually through TaskMan. Oh joy! But I suppose, it does at least give me something new to focus on!?

[Godless/Cerberius]

I have a installed in Dreamweaver CS3 trial and installed con Vista, later installed Firework CS3 trial and everything was fine, but i get the Creative Web Premium CS3, so i uninstalled both Dreamweaver and Fireworks CS3 and try to install Web Premium when the installation was finish nothing get installed!!! only Adobe Bridge get installed the others component don't, i try several times, with different kind of solution, but every time is the same; someone know what's happening??? :unsure:

[needhelpcanhelp]

I think a javascript problem is the cause in a lot of these cases. I would never have known if I hadnt went nosing

around in the Common Files/Adobe folder and stumbled across a log file names "Adobe Dreamweaver CS3 9.0.log.gz"

and noticed the install was halting with a javascript error. I googled the error and got the solution. I take no credit for this fix, though being quite a N00B in the department of diagnosing software and not being one for looking through log files I was quite

chuffed with myself for getting to the root cause. Anyway enough patting myself on the back, if not for others the info

would have been useless.

I tried almost all of the suggestions here to get the dreamweaver cs3 trial installed and nothing worked.

I am using vista 32 Ultimate but the vista 64 solution is a little different, both solutions are here, or potential solutions,

and really easy to implement. It will take longer to read my waffle than actually do the fix, so its worth trying,

especially if your install just starts a progress bar that promptly disappears.

Id try it if any installer of any software is failing. This fix is for almost every type of installer in VISTA.

For VISTA32 users>>>>>

Get command prompt up. It has to be run with admin rights so save yourself some time and run it this way.........Start/programs/accessories/.....right click command prompt and click run as administrator.

Then paste these commands in 1 after the other

regsvr32 vbscript.dll (THEN PRESS ENTER)

and

regsvr32 jscript.dll (AGAIN PRESS ENTER)

You should get a succesful response each time.

If youve recently tried installing the software it might still be running in the background (or more like hanging in the background), possibly more than one instance, you have to close any of these installers down in the task manager.

Open task manager and look at processes from all users, find msiexec.exe, its described as "windows installer" and close

all instances of this process.

Now go to your extracted program and run the setup file for your program (Im assuming your initial file unzipped or extracted

the files to a directory first), mine extracted to D:\Adobe CS3\Dreamweaver (D: is my primary drive, yours is probably C:).

I opted to right click my "setup.exe" file that was in the Dreamweaver folder and run as admin (just in case of admin errors) and the installer worked like a charm, no reboot required nothing. It was a doddle. IT WAS FIXED!!!!!!!!!!!!!!!!!!!!!

For VISTA64 users>>>>>After right clicking and running command prompt as admin, change the directory in the command prompt to Windows\SysWow64. Do this by typing "cd C:\Windows\SysWow64" in the command prompt window (dont type the quotes) and hit enter (Change the C: for whatever letter holds the Windows folder, your system drive!).....then type the

regsvr32 vbscript.dll (PRESS ENTER)

and

regsvr32 jscript.dll (PRESS ENTER)

Then follow the remaining instructions as vista32, which is basically to make sure the windows installer isnt running and run the set up file for the software as admin. BINGO...........I hope

Hope this helps. Ive heard it worked for lots of people. IT DID FOR ME.

I registered to post this specific fix that worked for me after seeing so many helpful people trying to help everyone sort there problem out, so I hope this helps even 1 person.

[mlou5ca]

Hi:

I was unable to install photoshop cs3 on an older machine whose chip set was Intel 915. I did read someplace that you had to have at least a 945 chipset for photoshop cs3 to install. Don't ask me why, but that is what I found out. I was able to install Photoshop cs3 on an Intel 945 motherboard and also on a 975 motherboard. I don't know what the equivalent chipset for not Intel motherboards will not work.

[chrisminett]

Finally got it installed!! :)

I have done a clean install of my Vista Ultimate x64, and then installed Adobe CS3 Design Premium as the very first thing (after ensuring all drivers were loaded OK),and with UAC still turned on.

Having installed to a clean copy of Vista, I have no idea what the difference might have been between this and my previous failed attempts. Perhaps not having any previous Adobe CS installed beforehand? Perhaps having not turned UAC off at all? Maybe some other conflicting installed software? No idea. Only thing - if all else fails, clean install Vista, and you might just get lucky!

Good luck!

[grdh20]

here is the fix. It is for Photoshop CS3 etended, but also fixes Dreamweaver CS3. The only difference is that on the line it says to replace you won't find the "d", just ignore that and replace it anyway/ Also it is near but not exactly on line 1102 in notepad search as it says below. Oh, and "F" Adobe for making this complication necessary. Sheesh. Good luck:

Originally Posted by gorodek@adobeforums.com

Background:

It took me a few hours to roughly figure out what happens on my

system and till now I'm still not absolutely sure why the error appears, but

certainly Javascript, IE and the Adobe installer are involved.

To be more specific: The installer quits with an exception

when javascript tries to open "window.external.ANYMETHOD".

Since the problem is NOT SOLVED and only BYPASSED in the follwing steps you might

want to wait for a better solution from Adobe itself (RECOMMENDED),

but with this way I got all products installed and removed again.

0. This workaround is only tested on Windows XP SP2 with Adobe CS3 Design Premium.

To fully complete the next steps be sure you have some experience in handling a

text editor and the Windows Explorer.

1. Start the Setup as usual and let it copy over a few files

and than - after a short popup - let him disappear. There shouldn't be

any other errors except the described above, otherwise you have to deal

with these first (eg. run the cleanup script, if the setup complains

about an allready running installation etc).

2. Now open up your Windows Explorer and go to

[C]:\[Program Files]\[Common Files]\Adobe\Installers\c14ac4070fd9614ffe63f4bb533db2c\ resources\common\scripts

( "[]" Depending on your installation and language).

Alternatively you can press [WinKey]+R and type in:

"%CommonProgramFiles%\Adobe\Installers\c14ac4070fd 9614ffe63f4bb533db2c\resources\common\scripts"

3. Locate a file called "ContainerProxy.js" in the opened Window and

open it with a text editor of your choice (notepad will be adequate).

Right click on the file -> Open with -> Notepad.

4. Go to line 1102 or simply search for

"jsonObj = _jsonToObject(window.external.SetSessionInitialize d(initValue));"

and replace this line with

"jsonObj = _jsonToObject(SetSessionInitialized(initValue));"

5. Save the file by pressing [strg]+S or use the menu:

Menu -> File Save.

6. Startup up the installation process again and this time the

installer shouldn't quit and hopefully you will be able to install.

You can simply undo any changes by removing the Adobes "Installers" folder

[C]:\[Program Files]\[Common Files]\Adobe\Installers

and run the Setup again or replace the line in Step 4 with

the original one.

"jsonObj = _jsonToObject(window.external.SetSessionInitialize d(initValue));"

[mdevaney]

Please help.

Heres the background.

I bought Adobe Dreamweaver CS3 after using the trail, In August 07. The trial worked great, hence why I bought it.

I ran the disk and installed and what popped up?

It freaked me out. So I called Adobe and a tech support walked me through it to delete two files and run it.

It worked!! (cannot remember files)

Great right? NO when I did an adobe update it would not work again. So I called and this time they direct me to all of these tech notes.

I did everything

1. I ran clean script on level 1,2,3, and 4.

2. I deleted every Google application on my PC

3. I deleted flash player from my PC

4. I turned regsvr32 vbscript.dll on and off 100 times

5. I turned regsvr32 jscript.dll on and off 100 times

6. I have spent 183 Min on the phone with Adobe Tech Suppot

7. I have spent 93 Min on the phone with Gateway Tech Support

8. I have spent $163.95, 3 hours with Microsoft Tech Support

9. I have Restored my system and lost 34 clients pushing me back to August, 07

10. I have now been FIRED for not being able to meet a deadline for a $15,000 Job

11. I have also downloaded the trail of PS and DW cs3 and they will not install same error.

Basically in a nutshell I wanna kill myself.

I have run everything in Admin mode.

I am outraged with Adobe and Microsoft.

My system specs are here: http://support.gateway.com/s/PC/R/1009452/1009452sp2.shtml

I now have 265 GB Left after deleting everything

From the adobe log I recived this error:

"Size: 517

Error 1311.Source file not found: C:\Users\Michael\Documents\Downloaded Installations\Adobe Dreamweaver CS3\payloads\AdobeALMAnchorServiceAll\AdobeALMAnchorServiceAll1.cab. Verify that the file exists and that you can access it.

Action ended 15:22:50:"

and have no clue as what this is.

One last thing.. I cant find my disk for clean install of vista!!!

PLEASE HELP ME!!!!

[SirEvan]

Alot of people are having these issues, and the only way it seems to for-sure install anything CS3 is to do it on a clean install. I've had multiple issues installing photoshop CS3, and the only way to get it right is to do a clean install....it sucks, but maybe adobe will come out with a better installer next time around for CS4.

[Skuld-Chan]

  Quote

"Size: 517

Error 1311.Source file not found: C:\Users\Michael\Documents\Downloaded Installations\Adobe Dreamweaver CS3\payloads\AdobeALMAnchorServiceAll\AdobeALMAnchorServiceAll1.cab. Verify that the file exists and that you can access it.

Action ended 15:22:50:"

Highly likely thats a media issue.