blaszta Posted February 13, 2009 Share Posted February 13, 2009 Dell XPS M1330 use slot-in drive (like MacBook) and there's no small hole where we usually punch paper clip if a CD stuck inside.. Any help will be appreciated... Link to comment Share on other sites More sharing options...
Aero_Rising Posted February 13, 2009 Share Posted February 13, 2009 You could call the bob support guy in india lol or the american support if you have it but dell isn't good for support. Link to comment Share on other sites More sharing options...
+shift. MVC Posted February 13, 2009 MVC Share Posted February 13, 2009 http://www.blurt.info/technology/how-i-rem...my-macbook-pro/ http://forum.maccast.com/index.php?showtopic=13818 http://www.popularmechanics.com/technology...to/4212374.html Well here's how some people have removed a CD stuck in their Macbook Super Drive. Hope it helps. Most of them seem to refer to some "emergency release hole" inside the felt. Check if your M1330 has one of those. @ Aero_Rising: I don't know how much experience you've had with Dell support, but so far I've had no problems and I only have good things to say about their tech supports. General consensus around Neowin seems to be that way as well... Link to comment Share on other sites More sharing options...
Tomoko Posted February 13, 2009 Share Posted February 13, 2009 Have you tried ejecting it as soon as you turn on the computer, before Windows loads? If that doesn't work you might try this: Link to comment Share on other sites More sharing options...
blaszta Posted February 13, 2009 Author Share Posted February 13, 2009 Most of them seem to refer to some "emergency release hole" inside the felt. Check if your M1330 has one of those. Nope, there's no emergency release hole.. I even flip the notebook just in case Dell put it in strange location.. Thanks for the link, but the solution from most of them is too Mac specific = use terminal and send some command, or restart while holding the track pad button. Have you tried ejecting it as soon as you turn on the computer, before Windows loads? If that doesn't work you might try this: Already tried that but not avail. And for the youtube video, unfortunately XPS has thinner drive... The first/bottom card can't positioned below the disc... There's just not enough space to slip the card under the CD... Anymore ideas? Link to comment Share on other sites More sharing options...
Mindovermaster Global Moderator Posted February 13, 2009 Global Moderator Share Posted February 13, 2009 you good with a screwdriver? lol. There's always an eject hole near the relase button. Link to comment Share on other sites More sharing options...
Tomoko Posted February 13, 2009 Share Posted February 13, 2009 Maybe turn it on it's side so the CD is pointing toward the floor and tap it? Might fall out, though it depends on whether the spindle is engaged or not. Link to comment Share on other sites More sharing options...
Aero_Rising Posted February 13, 2009 Share Posted February 13, 2009 @ Aero_Rising: I don't know how much experience you've had with Dell support, but so far I've had no problems and I only have good things to say about their tech supports. General consensus around Neowin seems to be that way as well... it depends my view might be skewed because i have only dealt with them while fixing my step mom's dell laptop for work. It was over christmas break so she couldn't have her work fix it so i called the number and the support was bad but that may be because usually with companies the size of my step mom's they do their own tech support so calling in and giving a serial number that matches one from a business like that may get you put to their low end support. Link to comment Share on other sites More sharing options...
blaszta Posted February 13, 2009 Author Share Posted February 13, 2009 you good with a screwdriver? lol.There's always an eject hole near the relase button. This is slot loading drive (so there's no tray) and there's no eject hole (believe me, I already try to find it). Here's the product page just in case anybody interested: http://www.dell.com/content/products/produ...s=dhs&cs=19 Maybe turn it on it's side so the CD is pointing toward the floor and tap it? Might fall out, though it depends on whether the spindle is engaged or not. I try it but failed... Maybe like you said: the spindle is engaged. Any XPS M1330 user that have some problem? Link to comment Share on other sites More sharing options...
+shift. MVC Posted February 13, 2009 MVC Share Posted February 13, 2009 it depends my view might be skewed because i have only dealt with them while fixing my step mom's dell laptop for work. It was over christmas break so she couldn't have her work fix it so i called the number and the support was bad but that may be because usually with companies the size of my step mom's they do their own tech support so calling in and giving a serial number that matches one from a business like that may get you put to their low end support. Ah I see, well I hope the next time that you have to contact them is a better experience! They really have one of the better tech support services available. Nope, there's no emergency release hole.. I even flip the notebook just in case Dell put it in strange location..Thanks for the link, but the solution from most of them is too Mac specific = use terminal and send some command, or restart while holding the track pad button. Only other thing I can think of is to send back to Dell. Two problems that poses though, firstly you may or may not get the disc inside the drive back, secondly, you'll be without a laptop for the time they're fixing it. Link to comment Share on other sites More sharing options...
sbrown123 Posted November 19, 2012 Share Posted November 19, 2012 I got my CD out by using zip ties as I found on this tutorial: http://techblog.willshouse.com/2012/11/18/dell-studio-xps-cddvd-drive-stuck-solved/ Link to comment Share on other sites More sharing options...
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