MovieFanatic07 Posted May 13, 2009 Share Posted May 13, 2009 A purple line just appeared today on my laptop screen, what could it be? Possible things I could do to trouble shoot it? Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/ Share on other sites More sharing options...
Golferjim Posted May 13, 2009 Share Posted May 13, 2009 Is that the Purple line going through the grass there? Im finding it hard to see ><"" Not to sure If its the computer im on or unless its a purple line going through your computer screen. Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590982170 Share on other sites More sharing options...
MovieFanatic07 Posted May 13, 2009 Author Share Posted May 13, 2009 yeah its a straight verticle line going top to bottom of the entire screen, I guess its a little hard to see in this screen shot I will add another one with a black background.. Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590982186 Share on other sites More sharing options...
LightIdea Posted May 13, 2009 Share Posted May 13, 2009 A screenshot isn't going to show it, it's more than likely a problem with your display, not your graphics. Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590982206 Share on other sites More sharing options...
MovieFanatic07 Posted May 13, 2009 Author Share Posted May 13, 2009 So if it is a problem with my display what would that mean exactly? **EDIT** I just moved the pic I showed you guys away from the line, and yeah you guys cant see it like I can, sorry. The line is ultra thin but like I said, vertical the whole way down... Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590982210 Share on other sites More sharing options...
shockz Posted May 13, 2009 Share Posted May 13, 2009 Its a hardware issue, not a software problem. Something is physically wrong with your screen. Have you dropped or ever banged your laptop into something? Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590982236 Share on other sites More sharing options...
kylejn Posted May 13, 2009 Share Posted May 13, 2009 So if it is a problem with my display what would that mean exactly?**EDIT** I just moved the pic I showed you guys away from the line, and yeah you guys cant see it like I can, sorry. The line is ultra thin but like I said, vertical the whole way down... Sounds like a problem with the screen. Probably a loose cable, although the screen itself might be going bad. Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590982268 Share on other sites More sharing options...
Golferjim Posted May 13, 2009 Share Posted May 13, 2009 Its a hardware issue, not a software problem.Something is physically wrong with your screen. Have you dropped or ever banged your laptop into something? Thats what I was thinking, because I was fully unable to see what was trying to be pointed out ><" Im guessing you either dropped it or someone hit it :s thats what generally causes those sort of things in the screen right? Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590982270 Share on other sites More sharing options...
MovieFanatic07 Posted May 13, 2009 Author Share Posted May 13, 2009 Well, I still dont think its ever been treated roughly...but regardless...with this situation, whats the first thing I should do? Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590982558 Share on other sites More sharing options...
Sikh Posted May 13, 2009 Share Posted May 13, 2009 ^ Check your warranty. See if you still have one. My friend takes REALLY good care of his laptop, but moves it ALL day everyday. To school(high school but its an acdemy he goes to, so they allow it) and home. But also peoples houses and etc. Despite using a laptop padded bag and etc, after only about 8 months owning the laptop, screen went dead. Laptop was on, external display worked(meaning its was the gcard(thank GOD!)) So, we rang up toshiba(his manufacturer) and they siad he's covered, sent him a 2 day box, he sent it back, found out the DC cable is where the LCD Screen cable is by, and it wasnt properly seated in to begin with(from factory) and the fact that he uses it so much, plugging in his DC in and out and in and out any pressure and it loosened up the cable to the LCD Screen. I know weird, but the tech wrote out the statement on the peice of paper included in the box + an email. He said that next time we can do it ourselves and toshiba still covers us, sent us a PDF How to. As far as it goes, he LOVES toshiba now. Great GREAT customer support, and if its ever out of warranty and its something like this, they will cover it. So i say check your warranty with your company first, and see what comes up. Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590982578 Share on other sites More sharing options...
jonhapimp Posted May 13, 2009 Share Posted May 13, 2009 it's probably your graphics card Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590982606 Share on other sites More sharing options...
Inklin Posted May 13, 2009 Share Posted May 13, 2009 I had this problem with a Toshiba Equium L20 Laptop but was multiple vertical lines depending on the angle of the screen, phoned up tech support and explained, they sent a box and it was back with me within a week or so, a few months later the warranty expired and the screen developed another fault, this time horizontal lines, It did go to and from school with me though but was in a proper laptop bag and it was never really knocked about, i was just unlucky i suppose! My sister had the same laptop and it's still going now but my friend has it only thing he has to do is replace the CPU fan because its wearing out. If your laptop is in warranty phone them up, if not still phone them up and see where you stand :) Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590983956 Share on other sites More sharing options...
maplecookie Veteran Posted May 13, 2009 Veteran Share Posted May 13, 2009 moved here Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590983962 Share on other sites More sharing options...
MovieFanatic07 Posted May 13, 2009 Author Share Posted May 13, 2009 How can I test to see if its the graphics card? Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590986020 Share on other sites More sharing options...
Hell-In-A-Handbasket Posted May 13, 2009 Share Posted May 13, 2009 hook it up to a External Monitor if a laptop, or a different one if desktop How can I test to see if its the graphics card? Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590986050 Share on other sites More sharing options...
Zapadlo Posted May 13, 2009 Share Posted May 13, 2009 I'm almost positive that it is physical damage, in which case little can be done, check warranty, if that is void then, new laptop. If I am wrong and it is graphic card error, as long as its external that is fixable, so lets hope its that. Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590986076 Share on other sites More sharing options...
Hell-In-A-Handbasket Posted May 13, 2009 Share Posted May 13, 2009 you can pretty much pretty much bet its an LCD issue, problem with the vid card wouldn't be that local I'm almost positive that it is physical damage, in which case little can be done, check warranty, if that is void then, new laptop.If I am wrong and it is graphic card error, as long as its external that is fixable, so lets hope its that. Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590986126 Share on other sites More sharing options...
MovieFanatic07 Posted May 14, 2009 Author Share Posted May 14, 2009 Well its only one line, this computer cost to much to just junk it, I can live with it, I was just hoping there would be a fairly reasonable fix to this... I'll try the other screen hook up.. I dont have access to one though, could I hook it up to another laptop? Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590987810 Share on other sites More sharing options...
+jamesyfx Subscriber² Posted May 14, 2009 Subscriber² Share Posted May 14, 2009 It is your screen. I guarantee it. Absolutely no doubt about that. The best way to deal with it is to hook it up to an external display or a TV with VGA output (99% of LCD TV's have this) and just use it like that. Otherwise live with the line. You should be glad it's just a single line! It can't be the graphics card. If it was, it'd move position each time the display comes on. Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590987834 Share on other sites More sharing options...
Leddy Posted May 14, 2009 Share Posted May 14, 2009 How can I test to see if its the graphics card? It's not showing up in the screenshot, so it isn't your graphics card. Definitely your LCD. Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-590987844 Share on other sites More sharing options...
MovieFanatic07 Posted June 27, 2009 Author Share Posted June 27, 2009 Hey, its been a few weeks, now I have a yellow line going down my screen with the purple line. Is there any reliable site I can buy a replacement screen for this? Is it something I can replace myself? And is it worth it? I bought this laptop 4 years ago and payed close to 3k Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-591199408 Share on other sites More sharing options...
Browno Posted June 27, 2009 Share Posted June 27, 2009 Well at least yours isn't as bad as mine :L Getting mine done on the insurance lol. Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-591199438 Share on other sites More sharing options...
Midge Posted June 27, 2009 Share Posted June 27, 2009 ^ Check your warranty. See if you still have one.My friend takes REALLY good care of his laptop, but moves it ALL day everyday. To school(high school but its an acdemy he goes to, so they allow it) and home. But also peoples houses and etc. Despite using a laptop padded bag and etc, after only about 8 months owning the laptop, screen went dead. Laptop was on, external display worked(meaning its was the gcard(thank GOD!)) So, we rang up toshiba(his manufacturer) and they siad he's covered, sent him a 2 day box, he sent it back, found out the DC cable is where the LCD Screen cable is by, and it wasnt properly seated in to begin with(from factory) and the fact that he uses it so much, plugging in his DC in and out and in and out any pressure and it loosened up the cable to the LCD Screen. I know weird, but the tech wrote out the statement on the peice of paper included in the box + an email. He said that next time we can do it ourselves and toshiba still covers us, sent us a PDF How to. As far as it goes, he LOVES toshiba now. Great GREAT customer support, and if its ever out of warranty and its something like this, they will cover it. So i say check your warranty with your company first, and see what comes up. check which laptop is is, alot of the new more expensive toshiba models now come with a warranty and a guarantee. Apparently toshiba are so confident in there products if it breaks under warranty they repair it and pay you back what the laptop cost. Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-591199464 Share on other sites More sharing options...
MovieFanatic07 Posted June 27, 2009 Author Share Posted June 27, 2009 Its a dell xps m170 Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-591199488 Share on other sites More sharing options...
Hell-In-A-Handbasket Posted June 27, 2009 Share Posted June 27, 2009 4 year old laptop, you can bet its not under warrenty depending on where you live, just do a search or go to your local computer repair shop. Lapzone.com is where alot of our LCD/parts come from cause their a state away Its a dell xps m170 Link to comment https://www.neowin.net/forum/topic/771304-purple-line-on-laptop-screen/#findComment-591199508 Share on other sites More sharing options...
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