Unimatrix Xero Posted August 17, 2010 Share Posted August 17, 2010 Just had this email for BFG this morning This email has been sent to inform you that BFG RMA number 992941543, originally created on Jul 14th 2010, has been cancelled. BFG Technologies, Inc. is winding down and liquidating its business. Unfortunately our major supplier would not support our business. As a result we are cancelling your RMA without being able to repair your product. We apologize for the inconvenience. If you have already sent your product it, it will be returned to you. BFG Technologies, Inc. 14048 Petronella Drive Libertyville, Illinois 60048 Anyone know anything about this? Link to comment Share on other sites More sharing options...
Vice Posted August 17, 2010 Share Posted August 17, 2010 It's true. People who have sent their PSU's and GPU's to BFG have received their broken parts back with a letter printed out within the package basically saying the same thing. And Johnny Guru who was someone involved in the operations of BFG up until recently has said it is true. Really sad. I have two BFG GTX 260's EDIT:// Also if anyone is wondering who that 'Major Supplier' is -- That would be NVIDIA. Apparntly NVIDIA promised BFG large quantities of the Fermi GPU before it was released (possibly to stop them going ATi like XFX did) but when Fermi finally showed up the quantities that were available (not just to BFG but to all partners) were much much lower than expected. BFG were already on life support waiting for the cards and the rest is history. Link to comment Share on other sites More sharing options...
+John. Subscriber¹ Posted August 17, 2010 Subscriber¹ Share Posted August 17, 2010 Seems legit. That's a bit of a shame. Them and PNY were big leaders weren't they? Link to comment Share on other sites More sharing options...
+jamesyfx Subscriber² Posted August 17, 2010 Subscriber² Share Posted August 17, 2010 This is true, and they are no longer offering any sorts of returns, warranty services or repairs. http://www.hardwarecanucks.com/news/video/bfg-tech-sending-rma-denial-letters-winding-business/ Apparently they've been wanting to pull out of making graphics cards for a while now. http://www.techpowerup.com/122610/BFG_Tech_Announces_Exit_From_Graphics_Card_Category_Continues_On_With_PSUs_and_PCs.html Link to comment Share on other sites More sharing options...
asusmc Posted August 17, 2010 Share Posted August 17, 2010 This is what you get when you put a "lifetime warranty" on your products. Link to comment Share on other sites More sharing options...
Vice Posted August 17, 2010 Share Posted August 17, 2010 This is what you get when you put a "lifetime warranty" on your products. The Lifetime Warranty didn't take them down it was the lack of products to sell and their own ineptitude to diversify their offerings. Look at EVGA, they offer 10 year warranties just like BFG but they also sell Motherboards, Power Units, Displays, Networking Cards, Remote IP KVM systems on top of the Graphics Cards. XFX are also quite diverse, they offer 10 year warranty but they now sell ATi cards so that they will always have the latest and greatest to sell regardless of whose producing. Link to comment Share on other sites More sharing options...
DavidM Posted August 17, 2010 Share Posted August 17, 2010 It's too bad my BFG 8800GT is still rock solid, they were going to be my next card manufacturer for sure. It's a shame, but these things happen. Link to comment Share on other sites More sharing options...
Unimatrix Xero Posted August 17, 2010 Author Share Posted August 17, 2010 its my PSU that died on me Link to comment Share on other sites More sharing options...
HawkMan Posted August 17, 2010 Share Posted August 17, 2010 The next one down the chain still needs to take care of your RMA if the manfucturer goes bust Manufacturer->Supplier->dealer The dealer is the one who in the end needs to make sure you get your broken stuff fixed or repaired if the manufacturer can't/won't do it. Link to comment Share on other sites More sharing options...
Digitalx Posted August 17, 2010 Share Posted August 17, 2010 That's what happens when you stick to the green machine. Good on XFX doing what they done. Link to comment Share on other sites More sharing options...
MillionVoltss Posted August 17, 2010 Share Posted August 17, 2010 Aww my 7800gt's not covered now. Link to comment Share on other sites More sharing options...
treemonster Posted August 18, 2010 Share Posted August 18, 2010 it's a damn shame. but other nvidia aib partners are still doing well so i doubt it's nvdiia's fault. i head BFG was going to focus on other areas of business, based on articles at tom's and hwc. i recently bought a bfg 250 because it was the only one at the local staples. didn't even bother to see if it needed registered due to knowing they had already had pulled out of the graphics business. saw this coming some time ago. Link to comment Share on other sites More sharing options...
Tech Star Posted August 19, 2010 Share Posted August 19, 2010 NO! I loved BFG and their products and have never had an issues. Now what if I have an issue with their GTX 280 OC2 that I bought a year and a half ago? Stupid nVidia. Link to comment Share on other sites More sharing options...
Raa Posted August 19, 2010 Share Posted August 19, 2010 It's been coming for a while. See the article on Guru3d about it. Link to comment Share on other sites More sharing options...
Denis W. Veteran Posted August 19, 2010 Veteran Share Posted August 19, 2010 That sucks. Fortunately my nVidia cards have come from eVGA and XFX. Link to comment Share on other sites More sharing options...
HawkMan Posted August 19, 2010 Share Posted August 19, 2010 NO! I loved BFG and their products and have never had an issues. Now what if I have an issue with their GTX 280 OC2 that I bought a year and a half ago? Stupid nVidia. Then your retailer still needs to cover your warranty on the product they sold. Link to comment Share on other sites More sharing options...
Tech Star Posted August 19, 2010 Share Posted August 19, 2010 It's been coming for a while. See the article on Guru3d about it. Link? Then your retailer still needs to cover your warranty on the product they sold. Tigerdirect will 100% have to? For the next 10 years or w/e? Link to comment Share on other sites More sharing options...
HawkMan Posted August 19, 2010 Share Posted August 19, 2010 they may not need to cover factory warranty, but I think they do. but they should need to cover what we call reclamation over here, wich is the legally mandated factory fault warranty. Link to comment Share on other sites More sharing options...
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