Scorbing Posted January 6, 2002 Share Posted January 6, 2002 I have Norton Utilities 2002 on Windows XP Pro and when I do a Scandisk with Norton Disk Doctor with the "Fix Errors" thing on and it finds an error, it says that I have to "schedule a scan on reboot" because something else is using the drive and Norton can't fix the problem, only Windows XP. How can I fix this so that Norton can fix the problem instead of XP's scandisk? Has this happened to any of you? Link to comment Share on other sites More sharing options...
ebinfo Posted January 6, 2002 Share Posted January 6, 2002 Reason why it does that is because DD (Disk Doctor) requires 100% full unrestricted access over the hard drive. And since windows already uses the drive, it can't give an unrestricted access to ALL parts of the drives (as some migh be read only or something). Link to comment Share on other sites More sharing options...
Scorbing Posted January 6, 2002 Author Share Posted January 6, 2002 OK. How can I give NDD full access to the HD? Is it possible? Link to comment Share on other sites More sharing options...
ebinfo Posted January 6, 2002 Share Posted January 6, 2002 not sure. I once used it but didn't had it long enough to get all the tips and tricks about it. Did you tried to check on symantec's website to see if there was a FAQ page or anything that would act as a Frequently Asked Questions about a specific symantec product ? Link to comment Share on other sites More sharing options...
ahodes1 Posted January 6, 2002 Share Posted January 6, 2002 The only way you can do this is to buy an additional hard disk and boot to the hard disk that is not going to be running windows... so basically no Link to comment Share on other sites More sharing options...
MxxCon Posted January 7, 2002 Share Posted January 7, 2002 don't bother NDD for xp it's just shell for chkdsk chkdsk can't repair disk becuase it tries to unmount it. if you closed all progrms and it still can't unmount it just do chkdsk during bootup. Link to comment Share on other sites More sharing options...
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